GA Question

Open

Hi,
I created two DLC-GA.
One that seems to be open for everyone, even if they didn't own the game.
Do I give the Winner (who doesn't own the game) the DLC?
Or should I request a reroll until someone who owns the game gets the win?

7 years ago

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10 Comments

LFPG

(Senior Moderator)

It's weird, normally only people who own the base game are able to enter DLC GAs... Maybe report it as a bug? (I don't know, never had that case :o )

7 years ago

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talgaby

If they do not own the base game, Steam prevents them from activating the DLC key.

7 years ago

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HappyCakeday

DLC giveaways only allow players who have the base game on their Steam library. Plus, anyone who tries to redeem the DLC key without the base game cannot do so; the key redemption pop up will give an error message.

7 years ago

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Kelthar89

It's this Train Sim DLC: http://store.steampowered.com/app/256524/Platform_Clutter_Scenery_Pack/
Steam doesn't even say which game it's belong to...

7 years ago

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Deleted

This comment was deleted 6 years ago.

7 years ago

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Kelthar89

Yeah I know that, but Steam doesn't show that. Thats why I ask here what to do.
Give the Dude the DLC?
Request Reroll?
Write support?

7 years ago

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fvsslo

The winner does not necessary need to own the 2017 version to use this dlc - there seem to be different versions of the same game on steam as this one gets annual updates. What I'm saying is that in-depth research of the winner library is required.

7 years ago

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Kelthar89

He does not own any Train Simulator.

7 years ago

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fvsslo

Then it's likely a bug, create a ticket. (and hold on to the key for now)

7 years ago

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