I understand the issue with payment fees

No, you don't.

Or how do you want to pay the 10cent game without exo losing money in the trade?

i understand what you mean about the minimum, but at the same time, i've never seen another place on the web try so hard to accept so many different payment types thru paysession either. for a small (afaik) one-man company, he does the best he can imo.

View attached image.

Yeah, I'm not a fan of this system, either. I'm actually ok with there being a $5 minimum to buy in bulk, but the bigger issue is that there is a constant $5 multiplier. This means that I have to calculate a purchase that comes out as close to a multiple of 5 as possible, or else I'm just leaving money in that DIG account, which is not where I'd like it to be.

The payment system (the last time I checked, which admittedly was a couple of months ago) seemed really sketchy, too. The whole thing just made me back out of my purchase.

I've bought from them before back when they still had bundles...but with those, you just paid for what you wanted to buy straight from Paypal or whatever. The hoops I have to jump through to make bulk purchases hardly seem worth it. If they'd just open up a normal payment method and slap a $5 minimum for bulk purchases, I'd think about it. But buying virtual DIG bucks in $5 increments through that weird payment system before I can make a purchase...sorry, I'll pass.

It's too bad...I liked buying stuff from there before.But there's just too much game-playing involved to buy anything now. :(

We have introduced payments through Payssion which accepts a wide variety of local payments and the minimum there is about $1.

https://www.steamgifts.com/about/faq
you should read this - perhaps before you created any giveaways - yes you need to have copies of the game to gift to people
also - this is not the thread to ask this question in - as this is an old thread relating to DIG store - not steamgifts
hope that helps - good luck - and welcome to steamgifts, where people who have spare copies of games come to give them away :)

this^

Loupou pretty much covered it. =)

FYI, Make sure you hit the reply button under a message so that the original person gets notified of your message.

Regarding your issue, support can help with changing the game. You can delete your own giveaways, but then you lose slots to create more. To recover those, you'll need another ticket.

you will have to submit a ticket to support to delete the giveaways I am afraid - if you are not going to provide them to the winners :( - sorry about that - you might be able to get them cheaper than steam, as most of the rest of us do - but you will have to search for the on sites like DIG, Humble Bundle, Indiegala, GOG, Fanatical.com etc... to know if that is the case
for instance - is there an deal will give you information on where to find some games for cheap - https://isthereanydeal.com/
start off small and with games you know you have keys for - like a bundle from indigala or fanatical - for instance fanatical has this one :
https://www.fanatical.com/en/bundle/fanatical-starter-bundle
which is a good starter for giveaways and cheapish
or indigala has this one that is good : https://www.indiegala.com/hump-day-steam-bundle-52

that offers some good games cheaply that will give good giveaways
or you can pay humble bundle $1 and get the first tier of these bundles:
https://www.humblebundle.com/games/hunie-sekai-bundle?hmb_source=navbar&hmb_medium=product_tile&hmb_campaign=tile_index_3
https://www.humblebundle.com/games/classics-return-bundle?hmb_source=navbar&hmb_medium=product_tile&hmb_campaign=tile_index_1

remember pay on $1 for those if you want tier 1 of the games - you pay more if you want more tiers and games

you may have to ask support for some giveaway slots, as it is possible that deleting the giveaways removed your only slots, but as it was a mistake they may not have done so - you are new after all :)

enjoy your time here and have fun :)

it may honestly of been some developer deactivating steam keys, or something along those lines. i mean i don't know what all you trade/sell on that site, but i know i've had to mark the same game negative around 6-7 times because the dev revoked all those keys. at least, if you do mass copies of the same game that may be a possibility anyways.

edit: after second reading, i doubt that's the case. it was just the first thing that came to mind.

Feel free to email us if you have any issues and we can investigate.
We actively police the MarketPlace on both seller and buyer side.

In hindsight it might have been a bad decision to forbid DIG from posting their own Bundle threads. Back in the day usually when anybody had problems with DIG exosyphen was on top of it within a couple of hours and got things sorted out.

I stand corrected then. (I assume this comment is in response to my comment from a couple days ago.

But as you probably know many people are not gonna bother contacting customer support about a 5 cent key when complaining about it on social media they use anyway is so much easier. Also to be discussed publicly often adds more gravity to the issue at hand.

Maybe you need more support member. Every mail you say "we" but it looks like you are the only one. Last time I had to wait 4 weeks because you was in vacation. Thats inappropriate.

I just sent in a support request 2 days ago about a Marketplace game that was advertised as a $29.99 game, but was really a $1.99 game of the same title being sold for $2 (200 coins). I was supposed to get a response in 24 hours, but haven't gotten any response at all.

They are working on it. But it will take still ages because I asked the same question already over 6 months ago. ^^ So maybe when HL3 comes out, we will get this feature.

And now I have just noticed, this is even worse.
You took more credits from my wallet than the amount I received for each refunded game I previously sold...

EDIT : and just noticed, that was the case too for previous refund i gave... (key from a not that trustful source i thought, so it made me insta agree to refund immediately)
and wahoo... you... don't refund your cut, you take money from sellers...
That's a way to f*** users that use your platform to sell keys.

Think about it : someone sells a game, then refund the game. How do you deal with this kind of refund. Sellers get a negative wallet ?
You are actually screwing people that are selling more than one game and not spending their wallet as soon as they can.
But knowing this, maybe they won't be numerous in the future.

To answer a few things:

0. Your positive rating is 100% - whatever is rated negative. If somebody doesn't rate your key, it accounts as positive.

1. When issuing a refund, it is for the full amount including fees, not because we make a profit out of THAT (we actually made $102.34 from refund fees to day, in 9 months. $12/month).
   The reason is to avoid the MarketPlace becoming a place where people just dump whatever they have without checking, on the basis that they can refund whatever didn't work and keep the money for whatever worked. It would ruin the user experience.

2. We do police the MarketPlace. And we are damn good at it. To date, 2.04% of all trades (in dollar amount, NOT key counts) was rated negative or refunded after rated negative. Let's assume by absurd that every negative rating was a fraud. It's just 2.04 cents for every dollar.
   How do we police it? It's a pretty complex math thing that cross-references a bunch of stuff on both seller and buyer side and checks for patterns.

There is also a buyer rating. ONLY displayed to the seller, and us, so it can't be gamed.
We check that daily. If somebody goes way over the average (say 10 times more) and all keys come from different buyer, it's a one click thing to clear the ratings.

and last but not least, why on Earth do you write whole pages on a forum instead of contacting us? We are here to help.

np @ all. ^^

he usually responds fastest to his sites support contact -> http://dailyindiegame.com/content_support.html
i think that emails him & he gets those on his android/iphone also. ;)

And overpriced seems

Welp, it was fun while it lasted I guess. No price drops to 0.05$ after setting 0.2$ price anymore, right?

probably done to stop people undercutting the DIG points store prices they set for the same games !

I don't think that was good idea, you will see it soon

Very bad. DIG WAS a great place to buy some free bad games. But 0,20? better wait for bundles outhere.

Just to be clear... this is just for the Marketplace, and this dont include the DigPointStore??

Looks like its been dropped to 0.15 now

oh wow, so sorry about that. i only did it because i kept hitting the max character wall without it. i even hit the wall a couple times with shorteners until i removed some of the unnecessary information from the thread. but no, there is certainly no hidden redirects/referrals or anything even remotely close to that. it's direct links to corresponding sites. (i was even picky enough to make sure all links were also https://)

i also no longer maintain the thread, and have no idea about the status of DIG. (havent been here or on any bundle sites in months until just a few moments ago)

the site seems completely revamped compared to when i was last here. looks good. :D

:/

DIG is a joke now just look at the AAA games store

R.I.P D.I.G

Now it's a 25% fee with minimum 5 points fee. So if you sell for less than 20 points you'll pay a higher fee.

Basically seems like the "AAA" games section is just him buying bundles or deals from other sites and then doubling or tripling the prices. And most of those games would not be considered "AAA" by any reasonable person. I think in DIG the "AAA" means "not 1-cent asset-flip garbage" :P

Both are coming soon.

If my memory serves, there is a notification some time back, which mentions that the account will be deleted if not accessed within a year.

+1

yeah site is dead for me because of recaptcha...I hope this step is worthwhile for them

or 100%...so they can play with themselfes on their page....this + new recaptcha= good page to trash.... ok next one please