Suggestion: Re-Roll Button in User Backoffice

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I'm gonna post this in the forums because I think currently cg views the activity here more so then the heaps of support tickets continuously piling up.

I currently have a ticket in place requesting a re-roll on one of my giveaways which is now over a week old and has not been accepted by the winner. What if after 7 days elapses from the gift being given a "re-roll" button appears in the backoffice so the user giving away the game can automatically re-roll the giveaway to another user in the giveaway pool?

The button will not appear until AFTER 7 days from user checking they have sent the gift. The re-roll can only be used once every 7 days a gift attempt has been made.

I think this would cut back on support tickets and make things much easier on admins / mods in the future.

12 years ago*

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14 Comments

SuperFluffyKitty

Could be too easily abused I guess

12 years ago

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gabaeba

12 years ago

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Lorkhan

Yeah, this. It has to be a valid reason for a reroll.

12 years ago

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H1N1337

Isn't the game not being received after 7 days a valid reason according to the rules?

12 years ago

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godprobe

not if the giver is non-legit and/or just wants to keep re-rolling until a particular person wins
I have a re-roll ticket in support for two weeks as of tomorrow, but this would not be a good solution

12 years ago

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H1N1337

The server would not allow a re-roll until after the gifter sends the gift and 7 days elapses - its not possible to abuse that way.

12 years ago

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c00lizz

There is no built in functionality in Steamgifts that allows it to check if a gift has actually been sent. Which is why you have to mark it as sent and the winner has to mark is as received manually.

12 years ago

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InsomniaNY

How is it not possible to abuse that? The site doesn't confirm that a gift has been sent, you set that manually. After seven days, the winner is allowed to mark it as "not sent", so who gets priority there then, the gifter or the winner? Re-rolling HAS to be handled by support.

12 years ago

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