While checking my Humble Bundle library, I noticed that I can't claim a Steam key for Bioshock 1. I can only download the DRM free version. The game doesn't even appear on the list of Steam keys anymore.
Did they remove the Steam key from the bundle or did it never had a Steam key? I'm a bit confused right now.
Can anyone who bought the 2K bundle and has not used the key for Bioshock 1 yet, confirm this?

9 years ago*

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It surely had a steam key, have the game from that bundle. But because of this - it's used up, so can't help you more :\

9 years ago
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Happy cake day :D

9 years ago
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Cake day!

View attached image.
9 years ago
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happy lie day :D

9 years ago
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How much did you pay for the bundle?

9 years ago
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Doesn't matter. Bioshock 1 was in the 1$ tier.

9 years ago
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well i think their point was that if u paid 0.99 then you were not entitled steamkeys to begin with, so that point was sort of valid, however i assume you did pay literally 1.00+ anyways, so in those regards it may not matter, but DAJ01 question was a valid concern.

edit/update: well i clearly see you paid more then 1.00 after i read the remainder of the post, and your not alone, gl with hb support ;)

9 years ago*
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I still have the redeem link for Bioshock on my page.

9 years ago
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It looks like you may have used your key, no reason why you shouldn't have it if you didn't.

9 years ago
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If it doesn't appear in your unredeemed keys, you used it. You can check by clicking on the bundle in the "Bundle purchases" section

9 years ago
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I did not use it. And even if I did, it would say that I used it. But as I said the game is completely gone from the list of redeemable Steam keys.

9 years ago
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why don't you check the dedicated bundle page for the bundle that you bought/were gifted? See if, under the list of games there, it says Bioshock.
(go to https://www.humblebundle.com/home then scroll down to Bundle Purchases and click on the 2K bundle)

Maybe you put it into a gift link without knowing...or maybe someone hacked your account? (Not likely since there are captchas for unauthorised account access)

9 years ago
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lol you guys really misunderstand me. the game is completely gone from the list. Here's a screenshot:
http://imgur.com/MZyszvz

9 years ago
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I second this, mine looks the same!

9 years ago
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Hey XXXXXX,

We have received your email for help (case #XXXXXX) and are currently assigning it to one of our roaming support Ninja.

On a Saturday. I'm impressed!

9 years ago
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This is an automated response ;)

9 years ago
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Oh okay. I thought it was more of a status update since I already received this confirmation few minutes ago.

Thank you for your submission! Your case number is #XXXXXX. We will be following up with you shortly.

9 years ago*
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Yep, same here. The entry is completely gone.

9 years ago
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Ha, ok, that's definitely not normal. Mine still appear, but I redeemed it.
I don't think they ever have removed a key from a bundle, I think you should contact support.

9 years ago
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ah, thanks for showing us :)
Redeemed mine so it's in my list, try sending Humble a support ticket?

9 years ago
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That's odd. Bioshock is still showing for me (unredeemed). I would suggest hitting up their support ninjas.

9 years ago*
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+1 for the support ticket. had a problem with surgeon simulator once and they helped me really fast.

9 years ago
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Mine gone too. Thanks for the warning! Ticket sent.

9 years ago
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It says I've redeemed mine so can't help more sorry

9 years ago
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I can still see mine unredeemed

9 years ago
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Same

9 years ago
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Thanks everyone for the replies. I'll contact their support and hope for the best. :)

9 years ago
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I'd be interested what comes out of it. Please post what happened, once you know.

9 years ago
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that's really weird..
mine is still there

View attached image.
9 years ago
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Yep, my non-BTA bundle is still there with Bioshock unredeemed.

9 years ago
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I thought they were updating Bioshock 1 a while ago so was pulled from the steam store while they were sorting shit

9 years ago
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It's not back yet, but they're working on it. Just got this message from the support:

Hi there,
Sorry to hear that you're experiencing issues! I've confirmed the problem and am currently waiting on a solution from our Operations team. I'll be sure to update you once we've fixed the problem. Sorry for any inconvenience this may have caused.

9 years ago
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I got the same..

9 years ago
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They fixed it. Bioshock is back on my list of unredeemed Steam Keys. :)

9 years ago
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+1

9 years ago
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Closed 9 years ago by DarkCloudz.