Just wait the full 7 days, then contact them.
There are any number of reasons a winner cannot activate right away.
I recently had a winner who was out of town and couldn't activate right away -- waited two weeks so he would get the game, but he did activate and mark.
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We will ask you for screenshots of your attempts to contact him. If you don't already have some, now is a good time to get them.
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I'm currently on day 5 waiting for dude to mark his gift as received...
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I know they have a week and it's only been 3 days but they have been on sg multiple times and still nothing. :(
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