Someone won my giveaway for the This War Of Mine War Child DLC, but he already owns it according to Steam, which I believe goes against the rules here...I think? I can't gift it to him anyways, Steam won't let me because he already has it, so should I request a new winner?
Edit: Was taken care of very quickly, thank you, support!

9 years ago*

Comment has been collapsed.

Yes, request a new winner. You'll get a reroll in a few hours.

9 years ago
Permalink

Comment has been collapsed.

He maybe entered before he had it, just ask for a reroll.

9 years ago
Permalink

Comment has been collapsed.

Ask for re-roll. Member may have acquired game prior to winning yours and did not sync account, err DLC, nevermind.
Still, no harm no foul, ask for re-roll.

9 years ago
Permalink

Comment has been collapsed.

Request new winner

9 years ago
Permalink

Comment has been collapsed.

Alright, thank you guys. Sorry for clogging up the forums, btw.

9 years ago
Permalink

Comment has been collapsed.

That's what we're here for. :)

9 years ago
Permalink

Comment has been collapsed.

:)

9 years ago
Permalink

Comment has been collapsed.

View attached image.
9 years ago
Permalink

Comment has been collapsed.

I fear I'll never be THAT happy.

9 years ago
Permalink

Comment has been collapsed.

Perhaps you need to try eating dry dog food.

9 years ago
Permalink

Comment has been collapsed.

My father used to feed me and my brothers doggy bacon treats when we were little... They were surprisingly not bad.

9 years ago
Permalink

Comment has been collapsed.

I used to eat a little dry dog food as a kid. It was a good way to get one of the mutts to eat dinner if they weren't hungry. Once they saw their boy eating it, they couldn't resist.

9 years ago
Permalink

Comment has been collapsed.

DLC are not reported by steam to sg database, so we can enter even when owning. Ppl should learn to check if they own dlc themselves, and add it to ignore list...

I made quite few dlc giveaways, never again. So much rerolling.

9 years ago
Permalink

Comment has been collapsed.

I feel like DLC giveaways would be better done in the forums. I think people pay more attention to what they're entering over there.

9 years ago
Permalink

Comment has been collapsed.

I once had a soundtrack that would let people without the game enter. Had to get CG to recalculate the entry list. Lost several hundred entries, had about 40 left.

9 years ago
Permalink

Comment has been collapsed.

A....soundtrack?

9 years ago
Permalink

Comment has been collapsed.

This one, Steam store page.

And the giveaway. And seems it was trimmed to 19 entries. Been a while. :P

9 years ago
Permalink

Comment has been collapsed.

And then it can still go wrong. I won solforge "Dinosaurs Deck" before. I did check if I had the dlc. Turned out it was shown as "starter pack".

9 years ago
Permalink

Comment has been collapsed.

I've never understood why you can see games that you already own anyway. If you're not supposed to enter those giveaways, then why are they viewable?

9 years ago
Permalink

Comment has been collapsed.

It's about DLC specifically. The post above mentions it.

9 years ago
Permalink

Comment has been collapsed.

There is a setting to hide them

9 years ago
Permalink

Comment has been collapsed.

I found that out (eventually...after manually hiding 50-plus titles). But I don't understand why it's even possible to enter those giveaways if you're not supposed to. At the very least, the default could be to have them hidden.

But I'm new here...what do I know. :-)

[EDIT: Apparently you CAN'T enter them...only the DLC because steamgifts can't verify if you have the DLC).

9 years ago
Permalink

Comment has been collapsed.

Games can't be entered, assuming they are active on your account and the site has synced.

DLCs can because Valve doesn't show most on your profile, so SteamGifts can't detect them as owned.

9 years ago
Permalink

Comment has been collapsed.

Thanks, yeah edited my post.
Maybe the site shouldn't let you enter a giveaway unless you've sync'ed with Steam in the past "X" hours where X is decided by the powers that be.

9 years ago
Permalink

Comment has been collapsed.

The site auto syncs weekly. It could be more often, but then people will find themselves unable to enter free weekend games if it was done daily.

9 years ago
Permalink

Comment has been collapsed.

Ah okay...Seems like it could be 48hrs or something, but weekly is better than nothing. :-)
Thanks for the reply.

9 years ago
Permalink

Comment has been collapsed.

You can filter them, but you cant enter them, but for some reason DLC's still show up.

9 years ago
Permalink

Comment has been collapsed.

Oh! I didn't realize you couldn't enter them if they were already in your library. That's good. I never tried.

I think maybe the default should be to hide them.

9 years ago
Permalink

Comment has been collapsed.

it's in the filter settings to hide them, I can see why it's not the default, I think complaints no matter what the defult are would be seen.

9 years ago
Permalink

Comment has been collapsed.

Thanks for the reply. What's the reasoning against making it the default? I'm sure it's well-thought out-- I just can't think off the reason off-hand...but I'm new.

9 years ago
Permalink

Comment has been collapsed.

IDK, I'm not staff.

9 years ago
Permalink

Comment has been collapsed.

Sort of related...maybe the site shouldn't let you enter a giveaway unless you've sync'ed with Steam in the past...48 hours? 24? It only takes a moment and prevents people from doubling up. Just a thought. Or is there already a feature like this?

9 years ago
Permalink

Comment has been collapsed.

The site syncs automatically every few days, if you have a private profile you are prevented from entering anything if you don't sync every so often, I think it's like 10 days .

9 years ago
Permalink

Comment has been collapsed.

Thanks for the reply. Someone else said the autosync was weekly. Seems generous (and the 10 day thing too), but at least it's there, no? :-)

9 years ago
Permalink

Comment has been collapsed.

it's based on all sorts of things , for me it seems every 3 days now that my profile is public. But when I was keeping my profile private it would lock me out of the site till I synced about every 10 days or so.

9 years ago
Permalink

Comment has been collapsed.

As a side question, where can you see what DLC someone owns?

9 years ago
Permalink

Comment has been collapsed.

Only sure method i know is adding on steam and trying to gift directly, steam will say if someone already owns it.

9 years ago
Permalink

Comment has been collapsed.

Thanks, good to know.

9 years ago
Permalink

Comment has been collapsed.

in case you own the gift - add person to friendlist, send via steam not to mail and it will show you that he owns it.

In case it's the key - do the same but try to buy DLC from store as a gift to send to him, it will show you if he own it or not, then empty cart.

If DLC is not longer in Steam Store and it's not a gift - sadly no way to check it :(

9 years ago
Permalink

Comment has been collapsed.

Thanks for the info.

9 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

9 years ago
Permalink

Comment has been collapsed.

Off topic here. Guys, I don't own Payday 2 but it says I can't enter because it exist in my acc. I did sync already like 20 Times during last 3 days. But with no luck, still says I own the game. Any fix for it ?

9 years ago
Permalink

Comment has been collapsed.

Will fix itself during the next 2 weeks. The game was free during the weekend, so next time do a manual sync midweek before Friday to avoid this in case another game you want is free during the weekend.

9 years ago
Permalink

Comment has been collapsed.

If you played Payday 2 during the free weekend on Steam it remains on your account for two weeks, not sure if you can do anything about it other than waiting...

9 years ago
Permalink

Comment has been collapsed.

So it looks like if you join a Steam group and then sync with steamgifts it will remove the game so that you can enter giveaways for that game?

9 years ago
Permalink

Comment has been collapsed.

That's one suggestion on that thread, yes. I haven't tried that method, but redeeming a key has worked for me.

9 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.