toki tori?

Did he not read the note under length of suspension? He won toki tori 3 months ago and doesn't have it in his library...

Yes, the support team want to discuss this in the public forum. Logically this is the best place to bring it up and get it resolved. I think you should be rewarded for your prudence.

Since you both have Spanish-speaking countries listed in your profiles, here's my non-Google-translated attempt at clarifying in Spanish (feel free to laugh at it :))
Tu amigo gana el juego "Toki Tori". En la biblioteca Steam de tu amigo, no tiene la juego "Toki Tori". Entonces... ban.

The Spanish FAQ doesn't even HINT at the fact that users are required to activate their winnings on their Steam account.

El uso de Google Translate :

Reglas

• Por favor, envíe cualquier solicitud de apoyo en el foro de soporte. El foro no se utiliza para recibir el apoyo de los mods o administrador.
• No entrar en los juegos que ya posee.
• No le pida para cualquier tipo de pago / el intercambio con el fin de entrar en un sorteo . Esto se aplica a las reglas del grupo también.
• No establecer enlaces a programas de referencia.
• No cambiar, vender, volver a enviar o regalar juegos que usted gana.
• No vincular o distribuir sorteo privada URL a menos que se le preguntó expresamente para ello por el creador del sorteo .
• Las ganancias deben ser canjeados en la cuenta ganadora.
• La mendicidad en la comunidad no será tolerada .
• Sólo una cuenta SG permitido por persona. Por favor, no compartir cuentas.
• Trate de estar activo en el foro / chat.
• No llamar a los remitentes en sorteos. Por favor, haga clic en el botón de informe o enviar un ticket, no haga comentarios sobre el sorteo de reclamar el regalo de ser falso.
• Por favor, evite el uso de NSFW o avatares ofensivos. Los avatares no se sincronizan con la función "Sync" de SteamGifts , sucede automáticamente.

Espero que ayude

Cool, I will come to the USA, murder someone and then my defense would be "No habla ingles"!

btw what if the gift has been revoked? as far as I know games activated with a retail key just disappear from library without any message...

Your friend clearly has the IQ of a poached egg. The ticket clearly mentions his non-activation of Toki Tori as the reason for his suspension.

Tell him to stop wasting the planet's oxygen.

-_-

Don't care.

stop wasting the Internets ink and gigs thanks

How long he will be suspended?

5 days :
http://i.imgur.com/AGyTR5e.png

It's very simple. Your friend won Toki Tori 3 months ago and marked it as received, but he has never activated it, as you can tell by looking at his steam account. This counts as Not activating a won gift and is a bannable offense.

Tell your friend to make a ticket after he activates his game. The forum is no place to discuss this so please don't repeat it.