Doesn't gifts get activated when recieved? Check your library, not your gift inventory.

You can't just make screenshots of this and post them here. Please delete all screenshots that link to the gift creator.

I had this happen when I was trying to activate a gift a friend sent me. I don't know why it happened. It just kept saying it was redeemed but it wasn't anywhere. But after a couple times it just worked. I would say this is Steam's fault probably.

The creator need a good reason to ask for a reroll thought, he won't be granted a reroll on the basis the he want to level up; you have 7 days to activated and marked received, so they wouldn't give him a reroll before that unless you have unactivated games, already have that game or things of that nature. So I'm not sure how he will get a reroll because you have a problem receiving the game, I don't think he understand the process really well? It seems kind of weird... Sorry I can't help out more, good luck with getting your win, but you might end up having to just marked it not received and let it go if you can't get it...

It's totally off-topic and not helpful, but why do you have 5,621 notifications? :o

so I am waiting for a trade
If he agrees with my trade, then you can have my polarity for free, and put this trouble behind you.

If he doesn't give you the game then just mark the GA as "Not Received" as soon as the week ends.

Since this wasn't mentioned: he can't ask for +rep for a giveaway ofc. Don't ever do it. Feedback for giveaways is not the same as trade feedback.

I had a similar problem recently. I couldn't activate the game and kept getting the same error stating that the gift has already been redeemed. Furthermore the gift was sent directly to my account(I already had the GA creator on the friend list), but it didn't show in the client - I only got an email. I contacted the GA creator and asked him to check the status of the gift and resend it. After that I could claim the game without any problems(a notification also appeared in steam). It seems it was some kind of a steam error.

Edit: The activation link from the email didn't work regardless if I chose to activate it through the client or complete the process in the browser. However if it was only a problem with the link the gift should be visible in the client, so I'm quite sure that the error occurred while sending the gift and not in the reception process.

I had the same probkem with one of my GAs some two month ago. He contacted me both through email and Steam with the same error as yours. I just resent the gift and it worked like a miracle.

I did make some this kind of mistake too due to create multiple copies and send a same copy to 2 person. ><
So the person contact me and so my I can resend the GA and it all end peacefully :>

You are not alone.
Happen to me before although not giveaway, try (refresh) few times maybe working. But re-sent can be more useful.

I've had 2 wins that were already activated, I contacted the people who ran the give aways and spoke with them and kept it civil they said sorry but they must have messed up and used the code from a bundle or something.

Any ways long story short ask them to provide a working key if they don't after a week mark as not received and report the user.

Mark as no received, as has been stated by some. Don't deal with idiots.

It's funny that he claims he lost 11.50$ when the gift is Polarity. Made me chuckle.

I can't help you with your situation though, so sorry about that. I hope it gets resolved somehow though :/

Edt: Also, since you said that the creator now can request a new winner, I don't think there is anything you can do now o.o

I just won 3D Realms Anthology - Steam Edition. Creator gave me Realms of the Haunting key. O wait thats not what is infuriating, it is also a duplicate key. I am waiting for creator to online to try to talk with him.

the creator of the gift giveaway can see where his gift has ended up, so ... if you accidentally rejected it , it was sent back to his inventory. If you , or anyone else used it, GA creator would be able to see who has used his gift.

So no his story doesnt hold water, just wait 7 days and report it as not received.

have same problem with OP in the past
already contact the creator but no response
then im waiting till 7 days, mark it as not received and move on :)

If the gift was sent via email, then it's an issue on Steam's end. I've had the issue in the past, and have heard of several other people having issues as well.
Seems that for some reason Steam created a bug in sending gifts via email around a year ago, probably about the same time as the major pushes for region locking and other crappy things they did, and ever since there's been a pretty regular issue with them not redeeming and saying they've already been redeemed, etc.

Usually the easy solution is to have a person send it through Steam by friending them. That's the reason why I advised I would be adding the winner of my Banner Saga GA on Steam to gift it. Figured I'd skip over the rampant issues with emailing it and just give it to them directly so issues like this won't pop up.

you sure your steamgift e-mail is the same as your steam e-mail? maybe activated in your other e-mail so that means another steamaccount?

try restarting steamclient maybe it will show up in your inventory?

Thanks a lot to all responder, i m now currently waiting for the creator of the GA to accept my friend request .

So lets wait and see ;D