Liquidsky - Great product, Shitty Support

Has anyone used Liquidsky to play Steam Games on a Chromebook? I can use it fine on my Microsoft Surface, but my Chromebook, while running it, cannot get the screen sizing right for the games.

Liquidsky's support for this has been average to nonexistent, which is pretty crap for a company who'll happily take $9.99 off me a month.
Also, their connection is flakey as hell, going from 20Mb/s to 5Mb/s depending on the time of day it is.

In these days of Amazon EC2, why can they not just add an Australian Datacenter so that us lower earth dwellers can use the service at decent speed too?