Hey gifters

A small problem came up regarding a GA (Yakuza: Like a Dragon) that ended today. The winner says, that he cannot activate the game in his region (Brazil I suppose, following his Steam profile).
That's the first time I had that problem. One of the reasons I like HB, is the non-restriction on their keys... I thought.

Do you guys have a tip how to deal with this? I don't want to let the guy hanging, he won the key after all. I could get him a ROW key or something like that. Should I simply delete the GA? Re-roll another winner?

Any ideas? Would be much appreciated, so I can avoid the problem in the future or have a plan.

THX, keep gaming!

5 months ago

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Yakuza from current choice is region locked.
You can check the restrictions here.
https://www.steamgifts.com/discussion/Hj3qx/humble-bundle-may-2024-humble-choice-54

You can only delete the giveaway if the winner allows it.

Edit:
Yeah you can get him a key for his region and use your key for a giveaway with the correct regions.
Or you could ask him if its fine for him to delete the giveaway and if he agrees then create a ticket.

5 months ago
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Damn, I feel bad for not knowing that. Thank you!

I will talk to the winner and ask him if it's okay to delete the giveaway. I'll see how I can make up for it then.

Thank you guys, you're the best!

5 months ago
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which region are you from?

5 months ago
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Europe - germany

5 months ago
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So you could use your key with restrictions for only EU

5 months ago
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Yeah, understood. I'll see how this little mess turns out. If I create a new GA (with this key), it will be with restriction.

5 months ago
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Mods won't grant rerolls with region restriction problems, because they argue it won't be save, that the new winner will have no problems

5 months ago*
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Ah, that makes sense. Thank you! I will talk with the winner and find a way. Next time, I try to check the game for any restrictions. Learned something new...

5 months ago
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HB has restrictions on many games they sell and the worst is you aren't allowed to ask their support which resrictions they have, cause if you mention something like giveaway or trade, they will ban you. Even if you buy it full price from their store and not in bundle.

5 months ago
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Really?! Dang! I absolutely had no idea. Must be sheer luck that I never experienced any problems before when giving a way one way or another. That's quite the sore thumb to be honest.

I'll keep that in mind. Thanks for the input!

5 months ago
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If you have your games unrevealed in Humble Choice, you can click on the link to create a gift link, and it will list the regions where that particular key is not available.

Warning

Be careful not to actually create the friend link. Just click on the first button ("Gift to friend on Steam" or equivalent), note the regions affected and close that popup.

5 months ago
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Awesome advice, thank you!
I got used to "reveal key, activate... oh, I already own it. Copy the key". Bad habit, I'll switch to your tip from now on.

5 months ago
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From my experience, Humble has a lot of weird restrictions (and some extremely specific and somewhat random) and it's a bit of a pain setting them up because sometimes the restrictions that SG has as presets aren't complete. And I notice that especially in 50/60/70 euro games, like WWE 2K23, Back 4 Blood, Injustice 2 and the list goes on and on. That list includes Yakuza too, obviously.
My advice is to check the bundle threads here on SG, if you buy from bundles. And unfortunately, it's getting more and more common that the games are resctricted to certain places, because of the million currencies that exist, wars, politics, certain themes in certain countries, anything really.

5 months ago
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Thanks to you too. I learned a lot about the backgrounds of the restrictions.
I will definitely check some sources "here and there" before creating a new GA and therefore any possible hassle.

Gifting something should be fun, not work and headache. lol

5 months ago
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Know that you can usually determine this by clicking on the "gift link" on your purchase page. You receive a warning when the key is region locked and where.

Edit: Raggart was quicker than me

5 months ago
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Thank you anyway, the advice is useful the second time as it was the first :D

5 months ago
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Thanks again for all the help and input, guys. Learned a lot. Even found a way to provide the winner with a proper working key, thanks to mourinhos86. It was always a pleasure having a problem, haha!

5 months ago
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