Deleted

You can check actual reasons why someone can request a new winner in FAQ/guidelines or through making a reroll ticket. There is nothing about custom made rules.

I think the only legit way to make a custom set of rules - make invite-only GA behind sgtools or smth like that.

It was well back in SG1 era, like 5-6 years ago, along with custom blacklists before blacklist feature was implemented :)

So it had to be gone for some time already

For the record, I had such a rule approved... in Feb. 2014 !

Here's the last archive of the guidelines page that archive.org has before the SG rules were updated.

https://web.archive.org/web/20200215184814/https://www.steamgifts.com/about/guidelines

To be clearer about the distinctions involved there:

* You can gateway the access to a giveaway. Circumvention of such gating by deliberate means invalidates an entry, if such circumvention can be reasonably confirmed [which is why SGT and its entry-logging is so useful]. If the creator posts any such bypasses within a public medium [including public giveaways on SG, even if they've long since been closed] then staff will not consider the giveaway properly gateway-ed. (Hence it's better to give invite URLs directly through Steam, rather than through a user's past giveaways.)

* Once an entrant has entered, then you no longer have control over their entry; They now qualify to keep their win, regardless of any rules you may have made about entries being valid or if you've blacklisted them since or similar. The key exceptions to this are:

1. If you're providing a package and they own an amount of content you're not comfortable with, and the content they're entering for can also be obtained outside of that specific package.
2. Their entry is no longer valid for mechanical reasons (eg, due to no longer being part of the group at the time the giveaway ended, or due to no longer meeting the level requirement needed for entry.
3. The user is suspended [this is also the basis for rerolls based on a user's Non-Activations/Multi-Wins, which is why you can only reroll if they haven't been suspended for that Non-Act/Multi-Win before]

There are also a few more fringe situations where staff may allow for a reroll. For example, if the winner harasses you in regards to the giveaway, and you can provide proof of such. Do note that the harassment needs to be significant: Simple annoyances (even if they violate site expectations, such as being bothered during the 7 day grace period) won't be given consideration at all and, while staff may strike off putting weight behind the associated Not Received if their harassment is something along the lines of significant pestering during the 7 day grace period, you shouldn't expect a reroll unless they're making death threats or the like.

Of course, if they're doing that on SG, you could likely push for a suspension and get a reroll based on that; However, this exception occurs as a separate consideration thanks to the fact that it associates to the entire process of you providing a win to them, and thus isn't limited to interactions on SG alone. In other words, staff won't suspend for off-site harassment, no matter how extreme, but they may still consider it valid grounds for reroll. [Note that the SG group counts as part of the site for such considerations.]

Yeah, I mentioned it here back when it was changed, but never got a response.