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Thank you!!!
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Hello. Won this gift can i have it? Added for friends just to be sure. No key or gift yet. Checked 1) (https://www.steamgifts.com/giveaways/won) 2) Steam 3) Mail
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hey Romannepro,
it appears you didn't activate a win recently; aftertime. I've asked a(nother) moderator to look into it.
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(https://www.sgtools.info/nonactivated/Romannepro) I can refer to this site. Nothing recent. Only some which was far time ago. There was suspension on those. So i dont actually understand your point there. About recent activation.
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hey romannepro, it was about your win aftertime. In the giveaway itself you wrote 'Key was already activated. Nvm just had put as "Recieved"
It would be against the rules if you actually marked a giveaway as recieved without activating the won game to your own account. If you would kindly provide a screenshot of your key activation page found: here with clearly visible your account name and the activation date of the game aftertime; that would solve the problem.
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Problem was actually i did a dumb move. Used open key button, without launching my OBS to capture moment when i had seen key to activate it for my own account. Key was not working and i guess that couldnt be proved by my move. I was blocked once before because of activating gift on other account. That was my mistake made by old account and i forgotten to unlogin from. So this time after studying rules from early 2018 i forgot rule about "Recieved" button. But i guess in this situation as i know now we was supposed to open ticket and submit that there was mistake from giveaway author and i was supposed to agree giveaway delete process. Now i know this feature, thanks to Ghame, Lootboy and some of these groups how can i handle those situations. But i didnt know anything about level process at all. Because i was lvl 0 and now i can understand that giveaway creator had free xp for not existing key. The reason i didnt launch OBS i guess i cant prove key was actually activated if i had opened ticket. Am i right? This game was removed from steam and has reduced CV as i can see and there certainly would be no point in giving key to someone. Still i do understand that i dont have true proof. Only how can i prove - rewoke key from real owner but it seems impossible. That key was activated before me and i have no intent to lie but thats it. Sorry for your time. I guess that doesnt have connection with "Tales of the Neon Sea" giveaway and why all of sudden? And sorry again because it is a little hard to speak english for mine Russian roots if there was mistakes.
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Hey Romannepro,
especially after some rerolls there's always a chance you get an already redeemed key. If this happens you ought to contact the giveaway creator so (s)he's put in the position to provide another -working- key. If (s)he's unable or unwilling to do so you mark the giveaway as not recieved.
from the faq:
When should I mark a gift I won as "Received" or "Not Received"?
You should only mark a gift as "Received" when you have both (i) received the exact game described in the giveaway, and (ii) activated that game on the Steam account you used during registration. In all other instances you should mark the gift as "Not Received" one week after the giveaway has ended.
You've made a mistake by marking this giveaway for aftertime as recieved. By doing so you broke Steamgifts rules. Another moderator will decide if this will have consequences for you. In case you'll get suspended the giveaway for tales of the neon sea will get rerolled.
Please make sure you've read and understood the complete faq and guidelines of this site to prevent future errors.
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Thanks you the key work perfectly ;p
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you're welcome, enjoy!
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