I ask for a new winner but normally i had no msg that the key in region locked.

People don't want to reroll because as they say I should have seen it before. So just leave it as a not received or if you want to be nice put it as received and give the key to someone else.

Hello rezber.

We see that you've marked the giveaway as 'Received' and would like to request you to take another look at our FAQ:

When should I mark a gift I won as "Received" or "Not Received"?

• You should only mark a gift as "Received" when you have both (i) received the exact game described in the giveaway, and (ii) activated that game on the Steam account you used during registration. In all other instances you should mark the gift as "Not Received" one week after the giveaway has ended.

If you cannot activate the gift and you mark it as "received" you risk a suspension.