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Railroad Corporation
(36P)
Ended 8 months ago
8 months ago by Adekus
Level 5+
Sign in to Enter Giveaway
Giveaway
Tools
6 Months of Humble Choice Holiday Offer
Started 4 days ago
$49.00
21 Comments
FRooOoozZeXx

Sorry for being late to accept the game and mark it as 'Received' but there are no keys available on HumblBundle and I am waiting for it.
"Keys are temporarily exhausted for this product"

7 months ago
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Adekus

No worries and thanks for telling me. I knew that sometimes they can run out of keys but it never happened to me before. From what I read on their website when that happens they automatically re-stock them so I guess we'll just have to wait.

7 months ago
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FRooOoozZeXx

Update: Still the same message. If you want to cancel or reroll the giveaway I agree with it, or else we are waiting.

7 months ago
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Adekus

Well, sooner or later they have to provide a working key, so if you don't mind waiting I think that's the best option.
I am going to write a ticket to HumbleBundle about the problem and keep you updated.

7 months ago
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FRooOoozZeXx

There is no problem for me, I just wanted to keep you informed about the situation. Dont rush anything, if you dont mind about the 'recieved' we can wait. As you said, sooner or later I will get.

7 months ago
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Adekus

It's not a problem for me either so let's wait, hopefully it won't take too long.

7 months ago
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FRooOoozZeXx

Maybe it took too long. :(
I made a request on HumbeBundle and they answer the following.
"Hey George,

Thanks for reaching out to Humble Bundle support! I'll be happy to look into this for you once I've verified some of your information. Can you please provide the Transaction ID associated with that order?

If you used PayPal, you can find the Transaction ID in your Purchase History. I'll need the 13-digit code that begins with X, U, or A; you can usually find it in the Details section of the transaction.

If you paid by card, please provide the last four digits and the expiration of the card used, along with the date and amount of the purchase, and I'll start looking for your order right away!

Need additional help locating the transaction ID? We have a full guide with screenshots here:
Finding Your Humble Transaction ID

Let me know when you get a chance to look for that info!

Best,
-Leigh
Humble Bundle
http://support.humblebundle.com/ "

If it is for me, let it go. but try to take your money back.

Let me know if there is anything I can do for you!

5 months ago
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Adekus

Hi, FRooOoozZeXx, thanks for your patience, I thought it would be a couple of weeks at most but it looks like it may take months :(

I wrote to support over a month ago but they basically told me they don't know when they get more keys.

Thanks for reaching out to Humble Bundle Support! I'm sorry to hear there have been issues with receiving keys for your order.

The keys to this product are temporarily exhausted, meaning we have depleted our current stock of keys. We receive all of our keys manually in batches, and once we acquire more keys, the affected download and store pages will be updated. Unfortunately, we cannot provide estimated times for when we anticipate receiving more keys, but we greatly appreciate your patience.

Rest assured, we are working on acquiring more keys from our partners, and we are very sorry for the delay! If you receive a key exhaustion error on your download page, you will be informed via your registered email address once more keys are in stock, though we recommend you check back on your download page from time to time. More information is available in our Key Exhaustion Errors help article.

Anyway, let's do this, I got another key for the game, I add you on Steam and give it to you, and when HumbleBundle restock the current key you do whatever you want with it.

5 months ago
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FRooOoozZeXx

No! I can wait. Keep the second key for you. I just wanted to inform you about the situation.

5 months ago
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Adekus

I appreciate that you are ok with waiting, but this has been going on for months and it would be nice to get it sorted out. How about this? I give you the second key now and when HumbleBundle restock the first key if you don't want it you give it to me, it would be the same but at least you could activate the game now.

Edit: Of course if you prefer to keep waiting I have no problem, I will have the second key here in case you change your mind :)

5 months ago*
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FRooOoozZeXx

I will keep waiting, because if I take the 2nd key right now, probably I will forget about the humblebundle's one and will not recheck it.

5 months ago
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Adekus

Ok, we'll keep waiting then, hopefully it will be restocked soon.

5 months ago
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FRooOoozZeXx

Hi there!!! Here we are again! :) Still no key...
I tried to contact with HumbleBundle support and I recieved the same message.
"Hey George,

Thanks for reaching out to Humble Bundle support! I'll be happy to look into this for you once I've verified some of your information. Can you please provide the Transaction ID associated with that order?

If you used PayPal, you can find the Transaction ID in your Purchase History. I'll need the 13-digit code that begins with X, U, or A; you can usually find it in the Details section of the transaction.

If you paid by card, please provide the last four digits and the expiration of the card used, along with the date and amount of the purchase, and I'll start looking for your order right away!

Need additional help locating the transaction ID? We have a full guide with screenshots here:
Finding Your Humble Transaction ID

Let me know when you get a chance to look for that info!

Best,
-Leigh
Humble Bundle
http://support.humblebundle.com/"

I told them again that I am not the buyer, just someone who won the key on Steamgifts and they reply the following.

"Hi George,

Just let the guys who sent you the gift contact us directly.

Thank you.
-Leigh
Humble Bundle
http://support.humblebundle.com/"

We can still cancel / delete this giveaway. I have no problem. I have no problem to wait for Humble Bundle to solve this too.

CYA!

1 month ago
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Adekus

Hi! well, I don't know if after all this time HumbleBundle is going to do anything.

For me the easiest thing to do is to give you the other key I have for the game, I'm not going to use it and I don't plan to give it away to someone else. If you want to do it this way I'll add you on Steam and give you the key.

1 month ago
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FRooOoozZeXx

Okay, If you dont want to try. Add me :)

1 month ago
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Adekus

Added!

1 month ago
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Adekus

I just sent you the key, I hope there is no problem with this one.

1 month ago
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FRooOoozZeXx

Yep, just recieved. Thanks a lot again and I am sorry for this. Have fun!!

1 month ago
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Adekus

No problem, thanks for your patience. I'm glad the key worked, have fun you too!

1 month ago
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FRooOoozZeXx

Mail from HumbleBundle
"Keys are now in stock for A very special gift just for you:....."
Log to your steam account. I have sent you the key. You can make another giveaway or activate the game or whatever you want...
Thank you once more!!!

4 weeks ago
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Adekus

So in the end they restocked the key, it only took half a year xD.
Thanks, I will think what to do with the key :P

4 weeks ago
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