Hello, SG!
I have a friendly support request for you all. Rule breakers get away when nobody checks or reports them. Please check your winners for rule violations (SGTools is a great way to do that) before sending your gifts to winners and support will take care of any issues that you flag. Help keep SG more fair for everyone!
Also, as a reminder to everyone:
When should I mark a gift I won as "Received" or "Not Received"?
You should only mark a gift as "Received" when you have both (i) received the exact game described in the giveaway, and (ii) activated that game on the Steam account you used during registration. In all other instances you should mark the gift as "Not Received" one week after the giveaway has ended.
What should I do if I win a game more than once, or if I win a game that I already purchased?
When this occurs, you should contact the giveaway creator and inform them you will not be accepting or redeeming the gift. Explain the situation, and ask the giveaway creator to request a new giveaway winner. During this process you should not mark the gift as "Received", or reveal the key if the option is available. This will help inform us that you are not accepting the gift, and it will prevent you from being suspended for not activating a gift you won. Once the ticket from the giveaway creator is approved for a new winner, the win will be removed from your profile.
I like that reminder and short explanation.
Maybe more will help against the rulebreakers ;o)
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That's a nice reminder, but I wonder how many would read it :(
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Even if only a few, that's still good to me. :)
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Well, I'm previous winner and I actually read your reminder and check myself again through sgtools. But I didn't manually check keys that were in "cannot be verified" section. That was stupid decision because apparently I forgot to activate one of the keys and was suspended. But now I fixed the issue.
Sorry for troubles and thank you for indirectly letting me know about that
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Sorry for the trouble as well, and thank you for following up. It's nothing personal, mind you.
Keep in mind the additional part of my notice:
I'm really not sure why anyone does it, but it seems a lot of people mark "Received" as soon as they get the key, rather than after the point above.
Cheers, and good luck in the future.
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Nah, it was my fault anyway.
In my case it seems that I ain't very smart 'cause this happens to me 2nd time >/<
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