ty

3 years ago
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Thank you

3 years ago
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Thanks!

3 years ago
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thx

3 years ago
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Thanks

3 years ago
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Thanks!!

3 years ago
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Thanks

3 years ago
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Hi, the key is region restricted. I can't redeem it. You could ask the mod to reroll the winner or delete the giveaway.

https://www.steamgifts.com/about/faq

What happens if I create a giveaway and the winner is unable to activate the gift in their region?

If you setup the giveaway with the appropriate region restrictions, and the winner was outside of those regions due to inaccurate information they provided, then you can request a new winner for the giveaway. If the giveaway did not have the correct region restrictions assigned to it, then one of three options are available.

  1. You can acquire a replacement gift or key for the same game, which the winner is able to activate in their region.
  2. You can accept the giveaway as being "Not Received" by the winner.
  3. You can submit a ticket to have the giveaway deleted. In order for us to delete the giveaway, the winner will need to post a comment on the giveaway saying they agree to have it removed.

What should I do If I win a game that cannot be activated in my region, or if I receive a gift or key that does not match the game I won?

You should contact the giveaway creator to return the gift, and to inform them of the situation. If the giveaway creator is able to provide you with a replacement gift or key for the same game that can be activated in your region, then you should mark the gift as "Received". In all other cases, the gift should be marked as "Not Received". When marking a gift as "Not Received" it's recommended that you leave an explanation in the giveaway comments as a reference for both the giveaway creator and our support team. If the giveaway creator is not able to provide a replacement gift or key, they may ask your permission to delete the giveaway.

3 years ago*
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You do not have permission to comment on giveaways.