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Thanks!
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i think in the region restrictions you chose wrong countries for the key, it's not working in RU/CIS region at least. My key is still not activated, reroll it for someone else when you figure out for which region it is.
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that's odd, the key should work in russia aswell
but someone else had the same problem on another giveaway, so i will try to contact support from the seller.
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hey, i'm very sorry but it seems like i won't be able to provide a key for this game since the keys are not working in russia. i bought ones from a different side, which were marked as "region free", but those did not work in RU/CIS region either.
at this point my only option is to delete the giveaway, so i would appreciate it if you could agree on deleting it.
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Reroll or delete, i agree.
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You can reroll or delete, i agree.
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Default option here is not received feedback. Giveaway deletion is never "default" for when key doesn't work. Only after winner agrees on deletion it becomes valid option.
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i ment it as in i have no option to provide a key to them, since even region free ones are blocked.
i didn't want to force it onto anyone into agreeing to it, will word it different next time. thanks.
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Hey, I can buy that game from the store right now, there is no restriction... games that are restricted for RU in steam store still can be activated with keys, i have done it. If the key was global and could be activated in any country, why did you chose "Region Restrictions" when created this giveaway and why did you chose all restricted regions there? You chose that It is restricted for 143 countries when you created giveaway, makes no sense if you been sure that it's global key. That's why i told you right away that its not for RU/CIS region at least, just don't make up that it's blocked since all can see that another winner who can't activate it is not from Russia.
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i bought 10 keys, marked as "ROW", which were restricted to specific countries, including russia, as i showed in the screenshot above.
after finding out this first batch of keys did not work in russia, i bought more "ROW" keys (including russia as a country the key would work in) from a different store as a replacement. it turned out they also did not work in russia.
as a last resort, i did my final purchase of keys marked as "region free". these also did not work in russia.
i assume they have blocked the keys, so they would not work in russia anymore, because of the political situation.
out of the 10 winners, 8 were russian, a little bit unlucky i guess.
edit: i did not make up anything, the 2 people that could activate their key were from different countries, the ones that could not activate their keys were all from russia, or atleast had a russian email.
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"ROW" means exactly that its global and it's not restricted to specific countries. And you still say your keys were restricted to specific countries. Again that makes no sense. I never seen any replacement keys to say that they didn't work ether. What i seen that you assumed right away that its connected to political situation, but i tell you that the game is available for russian accounts. Even blocked and removed games can be activated with keys. Again, just as i said if 8 winners were from RU/CIS region and couldn't activate it than it not for that region... also means it's not really ROW but a region restricted key... otherwise you wouldn't even need to create a region restrictred giveaway if it was ROW... and as i previously said with real ROW key you can activate even blocked game in Russia.
P.S. I clearly see that another winner who couldn't activate the key is from Ukraine and his giveaways are also Ukranian restricted, that would be impossible from russian account.
https://www.steamgifts.com/giveaway/XfJrb/world-of-diving/region-restrictions
More than that game (World of Diving) that he gived away is trully blocked in my store, proves that he is not from Russia or "have a russian email", which only proves that keys are not for the whole RU/CIS region which includes 12 countries but you marked them all as "russians".
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as you can see in the picture, those keys are sold as "ROW" but still have country restrictions.
i only chose the countries that were listed on the website.
i'm sorry i could not give you the game.
i tried to do something nice and it turned out to not work in the way i hoped it would. i dont see why you would want me to feel bad about it or accuse me of something i didn't do.
i did not gain anything out of this but grey hair.
i am not sure why you are so invested in this.
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Okay, now it's clear that they made a mistake and added only 11 out 12 countries in RU/CIS region and forgot to add one. Just been trying to figure out what is what, no negative to you...
This is a restricted product and it CANNOT be activated and played in Afghanistan, Albania, Algeria, Antigua and Barbuda, Argentina, Armenia, Azerbaijan, Bahamas. Bahrain, Bangladesh, Barbados, Belarus, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, British Brunei Darussalam, Indian Ocean Territory, Cambodia, Cayman Islands, Chile, China and Province of China, Colombia, Costa Rica, Cuba, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, French Guiana, French Polynesia, Georgia, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Jamaica, Japan, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Libya, Macao, Malaysia, Maldives, Martinique, Mauritania, Mexico, Moldova, Montenegro, Morocco, Myanmar, Nepal, New Caledonia, Nicaragua, North Macedonia, Oman, Pakistan, Palestinian Territory, Panama, Paraguay, Serbia, Singapore, Sri Lanka, Syrian Arab Republic, Taiwan, Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Ukraine, Uruguay, Uzbekistan, the United Arab Emirates, the United States, Venezuela, Vietnam, Virgin Islands and Yemen.
Now it's clear that all your keys are for European region only and seller made a mistake naming them ROW... they also forgot Canada too because its the same NA region as United States. You can chose the "Europe - Steam" region restriction when creating restricted giveaway with these keys, it will be fine with that.
(I been selling keys and steam gifts myself for many years, that's why i was so invested in this, i know very well how these region restriction work. Btw you can use their Customer Protection Program and say it's the seller fault with the wrong description about ROW keys and ask for refund.)
Wishing you all the best.
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okay, sometimes it's hard to read emotions on the internet, i felt like you were investigating me, instead of the issue with the keys, but i have misinterpreted what you said.
also another thing, about the user you linked above. ukraine was not listed as a country that could participate in this giveaway, so they are most likely russian aswell, or atleast definitly not from ukraine.
good luck to you.
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