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Thanks :)
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thank you!
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Sorry, but this product is not available for purchase in this country. Your product key has not been redeemed.
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Hello. It seems that while the key I acquired is ROW, the package itself is not availalble for the Russian Federation. It may have been a change caused due to the war. I did not know of this issue before so I didn't set any restrictions to the giveaway. If you don't mind, I hope you agree to delete the giveaway as it's impossible for me to find you a replacement.
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But im ukrainian.
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According to my information, which comes from this thread (particularly from from this message) the key corresponds to this package which is banned only in the Russian Federation. Can you make sure that your region in Steam is set as Ukraine? I've checked the other packages that include Oxenfree and none of them have restrictions except this one, and only for Russia.
If you can confirm that everything is ok in your end, it could be some other error in that case and I'll try to contact with the shop to see if there was an error with my key and if I could get a replacement.
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My region in steam is Ukraine at default. when im be at home, im can try to activate a key again.
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Hello, were you able to test again? I thought you could try contacting steam regarding the activation, because the key should be able to be activated in Ukraine. There are no other Oxenfree restrictions save for Russian Federation.
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Hi, im be at home in friday. Ty for ur help.
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Hello, did you check the key again, or talked with Steam support?
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Hi, y, ty for giveaway.
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I'm glad it worked out in the end, enjoy the game! :D
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