The Request for New Winner was denied. We're not going to select a new winner for a key that's been activated.
Your issue is in the admin's queue to change the feedback. This will take him some time to get to. Days, weeks, maybe more. He has a lot going on.
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Indeed. You can only wait. That is of such unimportance compared to other issues that it could take months. I'm waiting on one myself. Go beat your backlog, it might be done by then.
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Dosudosu (1 day ago)
one week no responce
Lorkhan (Support) (1 day ago)
Hello Ediisme,
Can we please have a screenshot that shows you attempted to contact the winner?
A sent mail or gift would do.
Thanks!
Reply
Dosudosu (21 hours ago)
http://i62.tinypic.com/b4u5pi.jpg
Reply or Edit or Delete
bobofatt (Support) (17 hours ago)
The game is activated on the winner's account, did you try talking to them through Steam? They may not know how to mark it as "received" on the website.
Reply
Dosudosu (9 hours ago)
i added him on steam but he is not accpeting me
Reply or Edit or Delete
Dosudosu (9 hours ago)
and now he blocked mem I cant even try to add him
Reply or Edit or Delete
bobofatt (Support) (4 hours ago)
I will put a request in the admin's queue to manually mark this giveaway as "received". Please be patient, as these requests can take him some time to get to.
Reply
bobofatt (Support) (4 hours ago)
Automated Message: Request denied.
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