Sucks for you, I got my Civ 5 first try last night.
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Learn how to be patient. Some people get it first try like me or some people have to wait 1-5 days like my friend did.
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If none of that works / worked contact their support.
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It's not a free game though, it's a promotional offer in return for voting on their awards. They made a promise based on completing a task and now that people have completed the task many of them are not seeing the promise fulfilled.
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I'm sure some people enjoyed the voting process (raises hand). Even though it took 5 whole minutes of my time :( And who says the promise hasn't been fulfilled? I had to wait two days to get my key. The OP has been waiting two days but still feels the need to whine about it because he wants his toy now. I have to say, it's not a very good first impression.
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I have the same problem. Sucks to be us, I guess :/
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If it shows you this message even after 24 hours, go back to the email and click on the verification link again. I got the key instantly after doing this.
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Whelp.... how... i keep voting OVER AND OVER AND OVER again...
same shit
"woops looks like you have not voted yet"
and still i have -_-"
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