What do you think about this?
They pull their information from steam. The games you bought probably were marked as having trading cards on steam, although they will drop only when/if the game get a high enough rating. There is nothing DIG can do about it, this is the problem with steam that marks game with trading cards, even when they won't drop.
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Thing is I checked steam and the game is not listed as having trading cards
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I think steam has clean up games that say they have cards when they don't. I use enhanced steam and it shows the progress for the cards, it used to not show it if the game said it did in the info but didn't, but have noticed that I'm not seeing games that are lying anymore
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i think u should report those games and developers to steam support.
They wrote on store page that game has trading cards but thats not true. As for me - this is fake advertisement, since many ppl buy games just for cards. Report and forget about it 💮
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The point is though in steam there is nothing about the games having cards - but on the DailyIndieGame Site it says the game has cards
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they could look a little bit more deeper than just copy&pasta the corresponding Steam store page.
It should be handled by automatic Steam API syncing, which means that they don't have it set up to be manually modified.
Think of it like SG misreporting Deponia prices. :P
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Whether a game has trading card or not as listed on the store page is set by the publisher, and it can mean anything between "Yes the game has trading card", to "Will be added once Steam allow" to "Maybe, but the game is so bad that no people ever play, so Steam won't allow trading card to drop". The sure fire way is to check on SteamCardExchange before buying, if your purpose is to farm cards.
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hahahaha, I actually get that reference and now feel old :D
and I don't care about the money, what irritates me is the way support brushes it off
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if you don't check each and every one it is your fault for believing what is listed there.
Yes, and this is true for every purchase you ever make. Always do basic due diligence.
But they should take responsibility for what they list
And this is also true. However, as noted by others, DIG can't be responsible for the publisher or Steam misrepresenting the product.
Note that trading cards are not a distinct sales point, they are a characteristic of the product- like a game being an RPG, having multiplayer, or having achievements is. So long as you receive the product, and it activates, then DIG has fulfilled their responsibilities. It's on you to do research to determine if the product is one you actually want, and what the nature of the product actually is.
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This has LITTLE to do with DIG - this is entirely the developer and Steams fault - as they are the ones who list the games as having cards - You should be aware that there are many sellers of the games that DIG sells that purport to have cards, that as yet do not, so please stop being hateful to just one seller and point your ire directly at the games maker
why do they say they have cards, when they as yet appear not to? this is because they do have cards, but due to steams latest policy on card drops, these games will not start dropping cards until they have fulfilled some arbitrary target, with regards to sales, that steam set at the point they accepted the game onto their service - when will they reach this target - ask Steam and the Developer ? (this was enacted to prevent sellers of games just listing asset flips for card drop monies - but is not exactly working well)
But please - leave the low end sellers out of this mess, as they only go off the information that steam api provides to them (please note that the api information sent out can be different to the information listed on steam pages (developers can set what they want there) - if steam api tells them it has cards, then that is the information they use - just like all other sellers of games out there that use steam info !!!!
On this basis I cannot join your poll, as there is no "not the fault of DIG that steam info sucks a llamas backside" in the poll :P
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Actually the steam store shows nothing about cards, here are the games if you want to see for yourself
Magic and Challenge RPG
Mighty Action RPG
Mission: Wolf
NeonGalaxy Wars
Retro Dungeons
Robo-orders
Surviving in the forest
Also they are all from the same dev, hmmmmm
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I remember seeing a thread on some games page on steam that had something to do with missing trading cards even tho the store page said there should be.
EDIT: For example: http://steamcommunity.com/app/718360/discussions/0/1480982971179259413/
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Well well well, whaddaya now, that is the dev of all the games I listed - it is his MO obviously.
Pity we cant filter out games from devs we don't want to see.
Thanks for the heads up guys!
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yep - wish we could - as it sucks I admit, but the data gets sent out blindly for sellers to follow sadly :( - I rarely come across the issue, as I don't buy games to idle just for cards - so am not upset when they don't have them - but I appreciate that people who do so feel a bit short changed !
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https://steamdb.info/app/718360/history/
It had the trading card tag up until 19 days ago. Considering DIG gets the info from the Steam API, it is a question of how often they refresh this data, if ever. But the games in question did report having trading card enabled.
Also, your "dev" is just a cheap asset flipper.
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I was going to put this info as well - but I felt I had defended DIG enough at this point :P - I have my own issues with them with regards to incorrect or missing steam app ids - but again this is a steam api issue that needs hand altering - and who the hell has the time to do it for all the asset flip games :P
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I did change the original post to give DIG the benefit of the doubt, maybe it'll help someone :)
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Call me crazy but when you put something up for sale on your site, you should be held responsible for the accuracy of the information that is represented, regardless of where it came from. Blame should be assigned to DIG, though understand that I'm not absolving Valve of fault here.
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IMO DIG are falsely advertising as they are the ones selling the game keys. The fault is however sourced from Steams data which they are just blindly reproducing without any intent of fraud. The true source of the fraud is very much down to the game developers who tag their games on Steam as having cards where in actual fact they haven't been implemented yet by Valve's system.
It's a trickle of deceit from the game developers that leaves everyone feeling screwed over on the way down.
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Just my two cents but Exo is a very reasonable guy. Maybe just point out to him the specific games that don't have trading cards currently listed on their Steam page so he can see if there is anything to do about it.
As to games that DO have trading cards listed but aren't actually dropping any, that is on Steam with their current policy of allowing devs to state trading cards on their store page while also preventing that game from dropping them until a certain threshold is reached.
Also, the games you bought on DIG have got to be dirt cheap AND if you do play them and they eventually get cards, the cards will drop in your inventory... (some day:-p)
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Yeah, however in this case the games do not have the cards.
I did edit the original post giving DIG the benefit of the doubt - I did tell them which games exactly (and which developer) were showing false info but the response I got wasn't that great.
Oh well - Exo has the info but maybe they need to be just a tad friendlier when replying to customers - it was a fairly gruff and "you are own your own buddy" kind of answer which did go down the wrong way, I admit that.
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Actually the original text I sent him was as follows:
Hi There,
I bought a stack of games yesterday basically for the trading cards. After rechecking the list I found that a few games do not have cards although it is stated that they do.
These games are as follows:
Magic and Challenge RPG
Mighty Action RPG
Mission: Wolf
NeonGalaxy Wars
Retro Dungeons
Robo-orders
Surviving in the forest
I have not used these keys and would request a refund for them as I feel they were misrepresented and I do not want them seeing as they do not drop cards. Strangely enough all of the listed games are from the same developer: Dexion Games.
Could you please check this and also correct the listings accordingly?
Thanks
I think it was formulated fairly normally and wasn't pissy at all. I did follow up with him about an hour ago,
Also Customer Service is Customer Service, there is a certain way you need to respond to customers, even if they should be irate (which I was not as you can see for yourself) and I would not go as far to say it really isn't his fault, they could synch more often - after all the data was changed 19 days ago.
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Off topic: next time you're looking for games with cards anywhere where they are complimented with steam store link, you can use this script https://www.steamgifts.com/discussion/y9vVm/ to see which ones really have cards and which one are falsely advertised. Script works nice with DIG among others.
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Thanks man, I really appreciate that and will definately look into it!
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Why is displaying whether or not your game has cards not entirely a Steam controlled thing? Steam has to approve of a game's cards before they can be listed from what I've heard, so until Steam flips the switch to say 'cards can now drop', why have we seen games listed as having cards when they dont, and games not listing cards when they do? I cant think of a valid reason for the developer or publisher to have control over that notification when Steam has the literal on/off switch for it and could make that notification 100% reliable.
In a similar vein; We still have games which have the "Multiplayer" tag, when there are at least 3 different kinds of multiplayer (Local, Hotseat, Online.) Removal of this very basic and uninformative 'multiplayer' tag (which -countless- entities use) and forcing the developer to select the appropriate multiplayer tags for what features their game actually includes would be infinitely better for both the consumer and the developer.. and yet it seems like the old outdated tag is still allowed to be used. (Same issues with Co-op as well.)
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EDIT:
Ok, so my original post was possibly wrong and unfair - DIG pulls their data from steam and if the devs are sneaky they liste false infos which DIG then also shows because they don't check the data or whatever.
So in that case l am editing and closing the post, but I will list the games and the Dev here:
Magic and Challenge RPG
Mighty Action RPG
Mission: Wolf
NeonGalaxy Wars
Retro Dungeons
Robo-orders
Surviving in the forest
Apparently all brought to you by:
Dexion Games
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