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dead island won gift revoked

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bolzano

i just got a steam message that the "dead island GOTY" was revoked.

i highly doubt the giver had any payment issues, since he/she is a good contributor to this community and its just a (humble)-bundled game.

not sure hat do do. anyone else had this problem? any suggestions?

8 years ago

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16 Comments
MagnificentOne

Better unmark "received" and contact the creator.

8 years ago
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Sugar66

Contact GA creator and tell him/her about the problem

8 years ago
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Carnium

Sad to hear that.
Your best options are:

  • mark the game as non received
  • create a ticket and tell the support what happened
  • contact the giveaway creator and explain him the issue too

Good luck.

8 years ago
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bolzano

is there a function on this site to contact him or do i have to try via steam-friend request?

8 years ago
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Henryblah

comment on one of their past giveaways, maybe even the exact giveaway won.

8 years ago
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SickTeddyBear

Post in the thread for the giveaway itself. They'll get a notification and everything will be on the record.

8 years ago
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bolzano

ah, good idea, tanks for the advice

8 years ago
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2Weak2Live

This is one of the reasons I've started using HB and IG gift links more. They're a pain in the arse, but there have been too many cases of erroneously revoked keys lately, and I want people to know for sure that I got the keys from a legit site.

8 years ago
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bolzano

i suppose this is a case of a erroneously revoked key.

my major concern is not offending/harming the ga creator by just marking as "not received" - but having a game marked reveived without having it on my account is probably also not an option. perhaps support can just delete the ga or something like that.

8 years ago
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2Weak2Live

It doesn't really hurt them, just eats a slot, so don't worry about it.

8 years ago
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2Weak2Live

BTW, I also gave away a Dead Island key that's probably from the same Humble Bundle, so I'm slightly concerned about that.

Addendum: Looks like it's still in their Steam account.

8 years ago*
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Cjcomplex
(Super Moderator)

Support can delete the gib so long as the creator asks for it and you give your permission to do so.

8 years ago
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combatbeard

You're taking to long to change the feedback on the GA. Do it now. Then contact the creator as said above.

8 years ago
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bolzano

i cannot mark it as not received until 7 days are passed

8 years ago
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combatbeard

Can you just untick it?

Edit: Looks like you just did.

8 years ago
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bolzano

ah..untick worked :)

8 years ago
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Closed 8 years ago by bolzano.