wait for now to see what bs support says or the alternatives you offered to the winner are also good
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contact the winner, explain the situation, and contact support to close the giveaway and recreate it with the region lock in place
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You cannot really make a "everything but CIS" region lock here (even though I would wager that implementing it would skyrocket region-locked percentages beyond the roof of a skyscraper built on the Moon); granted, one can still use any other region to their heart's content for that key.
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"everything but CIS" region lock here (even though I would wager that implementing it would skyrocket region-locked percentages beyond the roof of a skyscraper built on the Moon)
That'd be funny. I'd like to see that implemented if only to find out how it changes all of SG.
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Does specifying region lock for certain countries/regions in the GA's 'description' means much, do people pay attention to this?
If I specified region restrictions in GA's description, this would have been a different story, or it had to be done in a GA before submitting it?
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no, people don't read it and in the past support has not granted re-rolls even with a very clear description
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This is only problem for those people that they don't read description.
If I have game what cannot be activated in specified country and someone will join when this is clearly stated, this is not my problem...this is reason for reroll.
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It is your problem, because you can set region locks when you create giveaways, description is not to be used for that.
As long as we don't have a negative regionlock options (we can only lock to some regions, not out of some) picking a region it can be activated in is the only legit way to enforce the region lock.
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This restriction can't be set by GA creator. Some games are accessibly by ROW but they are banned from specified countries and I can't prevent those users to join.
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At least read both my sentences before you reply, please.
If you can not set it to not-RUS-CIS, then you can either leave it ROW and ask them nicely not to join (support won't reroll) or you can lock into another region where it can be activated, like North / South America, Asia and then no problems with the rerolls.
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As adam1224 stated below ... I can only state from experience where I put this statement and support wouldn't re-roll. I had to delete the GA and was told by support a statement is not enough.
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I wasn't aware the game/key had a region lock.
I guess the gigantic red alert window stating it is region locked was not obvious enough.
I assume, since it is a low-level public giveaway, that your winner is Russian. Considering it is the only locked-out region.
You can:
- Ask the winner nicely to agree to delete the giveaway. You may try to get a permission to reroll, but since it is public and level 3, the chance to get another person from the CIS region is roughly around 40-50%.
- Buy him a CIS key for Livelock at the grey market. The good news is that you can always trust the RU/CIS keys from G2A, this is probably the only thing that is 99.99% good on that site all the time.
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well, I do understand actually. It obviously says so during the purchase, but depending on how long you let it lay in your purchases you might forget about it. At last for me it doesn't state the region lock again on the key redeem site.
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the guy should just understand and agree to a reroll. its not a big deal. i doubt he is a douche or anything.
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Hey guys, thanks for all that info (I don't remember it talgaby but thanks for providing that screenshot and a solution!) I'll work something out with the winner, it's my fault anyway.
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Staff has indicated they won't reroll on a giveaway which didn't list restrictions in the description, but they may agree to a deletion. May wanna run it by them before you get too far with your winner, if only to see what your options are.
Given how public giveaways are dominated by leechers, bots, and other users who don't ever consider reading descriptions, it's generally a better idea to post giveaways with description-based restrictions on the forums (where there's some reasonable chance of users actually reading), or at least posting the giveaway to higher public levels. For the most secure approach, post a thread, check each user's region manually, and invite them to a group to access the game.
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I see you are currently running a bunch of GAs restricted to "RU + CIS", is this really what you meant to do?
Only people from RU + CIS can enter those, seems like the opposite of this https://i.imgur.com/Y4cvc70.png
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Oops, then I screwed up big time, LOL!
I completely misunderstood the meaning of these restrictions.
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Yeah sadly there is no way to do a GA for "everyone except region X". That's how I ended up doing my first and only region-restricted GA (I restricted it to North America just because it wasn't redeemable in a few countries... not quite optimal ^^)
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Those 3 GA with restrictions to RU + CIS worked just fine for me, as all 3 winners have marked keys as received. Coincidence?
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Maybe they used the IP trick that someone mentioned earlier? Anyway, glad it worked out :)
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Hm, it could be... Well, that problem is solved now, however I'm still waiting on that other guy who had a region lock.
He doesn't appear to care anyway, he just said delete GA. But I already bought a global key for the same game and have updated the key in GA. I told him twice already and still waiting for him to activate the key. I hope he activates it and marks as received.
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Only Livelock is region locked from that bundle, nothing else. You just gave them ROW keys. :)
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You kidding, haha!
Well, I'm glad it worked and it didn't me in more trouble! As long as people get the game and mark as received , I'm happy. Too bad, other regions missed out on this GA. I guess I was lucky lol.
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Higher level users don't read descriptions either. I have measured it.
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So have I, but the number of individuals that indicate they read descriptions seems to stay, in some general sense, reliable across the levels, being based more on the desirability of the game than level. Meanwhile, the number of total entrants increases as you go down the levels, meaning the relative percentage of those reading decreases along with that. As I said from the start, public giveaways are dominated by those who wouldn't read, but if you're dead-set on posting public, at least a higher level giveaway (or at the very least, avoiding the flood of exploitative users at level 0 through 2 giveaways) can give you better results- the point here, after all, isn't addressing the handful of people who may read your description (even if their presence becomes more notable when total entries drop), but in getting your giveaway to someone from the suitable region.
Given how well NA-restricted giveaways do in curtailing certain behaviors, some regions do seem to contribute to negative elements more heavily than others, especially at lower levels. So yes, higher level giveaways have multiple factors in play that should improve your odds- though, as with posting a forum giveaway, it's never going to avoid issues entirely. Of course, as I just indicated, some users seem to have taken to posting NA-giveaways to avoid CIS-locks, so there's that consideration (pity it is that Europe, etc are excluded). You'd actually think that an RU+CIS-exclusion restriction wouldn't be hard to add to the site: Unlike the concerns with EU classifications being too permissive, if you exclude based off a restriction, it's easy to just add in every possibility, to be safe. There shouldn't be the same concerns, which makes it odd that it hasn't yet been added.
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As I said it above, adding a non-CIS "region" would more than likely result in a substantial usage of that region even for ROW keys.
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:tilts head: Probably not as much as you'd think, given how many site users don't put in-depth thought into their giveaways. But yeah, I can see the point. Then again, from a purely mechanical standpoint, RU/CIS tends to be the most heavily restricted (and thus prone to region-restricted giveaways) region of all- lowering access to ROW games to some degree seems as though it wouldn't imbalance anything of note. Put another way, the only real argument against the inclusion seems to be that it'd exclude RU/CIS from a few more gibs, but users from the region tend toward exclusivity themselves.
What exactly is the argument against adding the region-exclusion restriction, then?
It'd seem to be that it'd niche out CIS from other regions (which in itself isn't necessarily an issue, aside from a community inclusion perspective), but I highly doubt the impact is going to be that high- if it was, people'd already be using NA-region restrictions a lot more than they are. Even assuming triple, hell, twenty times the users that apply NA move over to CIS-exclusion restrictions, it'd still only be a dent in the whole (I think I see about 5 NA-restricted giveaway a week, currently). And, again, from a mechanical perspective, RU/CIS users are likely still getting far more access to giveaways relative to what they're allowed to give (or perhaps even in total, as they have access to RU/CIS-restricted giveaways as well, which presumably'd still more than compensate for any ROW games they lose access to).
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Sure. I've high expectations that will turn out productively.
But seriously, I haven't run into the issue of region-restrictions before, myself, so I can't say it has had any consideration from me (or need to bring it up with cg). The one region-restricted giveaway I've dropped was for a ROW-activatable game. :P
"Sorry, that feature is planned to be restricted to SG Premium. Now excuse me, I need to post up more site statistic pages in an effort to distract everyone from my continued ignoring of the long-overdue rework of the site FAQ. Also, user concerns are stupid anyway. Site statistics and premium features are where it's at. If you don't like it, move over to SteamTrades- ahahahahahahahahahahahaha."
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Given how well NA-restricted giveaways do in curtailing certain behaviors, some regions do seem to contribute to negative elements more heavily than others, especially at lower levels.
This is approaching muslim ban levels of racism 😴
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If you're gonna slap random words together without any intent of establishing coherent meaning, do pick a more amusing combination of words to run with. Like kung-fu bunny slippers; You don't quite know what they are, and yet you're still certain that you want a pair.
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You're very funny, but that doesn't hide the fact that saying what essentially amounts to "People from Russia are criminals and we should exclude them from our community" is racist and offensive.
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I won games like that couple times ... if the winner is fine with it just ask for GA deletion .
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Ask the winner if you can delete this giveaway. If he say yes, do a screenshot and create a "Delete giveaway" ticket.
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I bought another key for the same game which is global and have already updated it.
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Actually Valve does not care the keys. So you can activity keys even they are region locked. You just need an IP in the region not locked, and activity it. The only thing you need to pay attention is to confirm whether the key is running locked or language locked. If the key is locked for running, you have to wait for 3 months. If the key is locked for language, you have a great chance to study a new foreign Language.
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I wasn't aware the game/key had a region lock.
The winner can't claim it.
What options do I/we have?
Here's the GA: https://www.steamgifts.com/giveaway/joFGo/livelock
Thanks :)
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