Updates

1. added a giveaway (ends 13/09 at 14:00)
2. list of suggestions
   • force a sync the first time you enter a giveaway every 24 hrs (1)
   • implement automated sync when a user wins something (2, 3, 4)
   • automatic sync on log in (4)

Already discussed multiple times. One of the reasons against it is that it screws up games on free weekends.

very slowly we are getting to 1mln users, sync of that much data, at the same time, every hours, umm sure....
not the best ideain my opinion. do you kick users every hour? :)
but every like 3 days, after first login of user (so the most ppl that are not active are still on old way)

What they could do was simply make it so that the system checks and updates a users account when they win something, before even telling them they won, and if they don't fit the rules of not having the game or being members of a specific group, automatically re-roll for a different winner and repeat until a valid one is found. Not hard to code something along these lines and would require a lot less bandwith allocation than updating every profile every hour

I've made a similar suggestion in the past. Would prevent people from entering the same GA more than once.

rerolling a few entries is nothing compared to syncing 20-60k active users every day, or every hour...

besides, it annoys people with private profiles to no end.

I too think that syncing should be more frequent, but instead of having it done at shorter set intervals, I would force it when a user marks as received.

As for the specific issue you're raising, a safer option which would not burden support would be to handle such rerolls automatically, similar to how giveaway deletion works. In other words, a request for a new winner in the "No longer a group member" category should force a sync for said user. It should then check if the winner is still a member of the group, and if not, grant the reroll.

Causing someone else's account to resync may sound like an option which may be abused, but when you consider that it would only be applicable to one's winner, I don't think there should be any concern.

I too think that the sync should be done more frequently, once a week is not enough. I would do it every minute, but that would cause an excessive load on the server.
A reasonable middle ground would be to force a sync every time a user logs in, although that could screw up those with private profiles.
I also second the suggestions about forced sync after a win, and automatic re-rolls in certain conditions.

Sooo many suggestions on this...

Free weekends.
Server demand.

Sg dosn't even remove your entery automaticly from a giveaway when you force the sync so this wouldn't change nothing.

After I won a game on SG I sync manualy and still have to remove all the other GAs for the same Game.
Not shure how this would work with groupe-ggs but i would say it's the same.

i dont really care either way since i constantly sync myself manually, i just wish when sync occurs that it would auto remove you from GAs you are entered into for games activated between syncs.. that would cut-back rerolls without using any additional resources (no extra syncing anyways, just one extra task after the end of sync). that obviously would not help the issues with group kicks, but it would help with the "sorry won already, please reroll" support tickets...

an extension of what katekatekate said^