I thought the same. I can see the PIN code in there with money on it. But the account main balance is zero and when I tried to pay with the account it said I don't have enough money on it (it was much less than is on the PIN code). I am confused, I wrote on the support. I am waiting what they will tell me.
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Hi, I have created new paysafecard account and activated bonus PIN code on it sometimes ago. But now when I tried to pay with it it was not possible. The bonus PIN code had expiry date on the 31st of August but I thought when I activate it on my paysafecard account before that date then I can use the credit anytime. Was I wrong? I can see the bonus PIN code in my account transaction history with full balance on it. But the balance of my account is zero. Thank you for any help.
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