now wait for them to answer you back. they will ask for proof of account ownership. that means your id card, cd keys for games you bought and stuff like that
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atleast some of the lastest game keys you activated on steam. Your ID, basically proving it is you who you claim to be.
You may have activated some recent free games from indiegala/WGN.... look there for your key if you dont remember. they usually have those backed up in your profile
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I still have my box from walmart with the counter strike orange box, and serial.
So something like that is valid ownership.
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i got this answer
Please check your spam or junk folder as Steam emails may be getting filtered out by your provider. We also recommend adding 'support@steampowered.com' and 'noreply@steampowered.com' to your contacts or trusted senders list within your email client and re-test the issue. Also please make sure to check all other categories or tabs in your inbox (such as social or promotions).
If the email address on your account is no longer valid, please make sure you have provided adequate information and proof of ownership to ensure the speediest results: https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762
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do you have cd keys for the games you bought? did you buy games on steam with your credit card? if you did, give the credit card number
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his account has 2 vac bans, 73 days total... how old is this dude?
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now i understand why you use cheats to play. shame on you
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Uhh don't tell people your personal information. And don't you need parental approval for steam/steamgifts?
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"The Website is available only to individuals who are at least 13 years old."
http://www.steamgifts.com/legal/terms-of-service
I wonder if an admin will actually ban you though.
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i asked it on my support and no reply help please :((
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stop spaming dude its getting annoying you act like 10y old kid who is lost in some big town ....
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Final Ask Question . How Many Times I Am Gonna Wait For Messige Of Steam Support? :( And I Writed This Key To Them What I Used On My Account 23R0J-BP67C-H9KWG This Key Is Dup By me
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Please Learn More English And You Need To Wait Like Four Million Years Until Something Happens. My Ticket Was Fast, It Only Took Them Two Or Three Weeks And Also I Love To Type Like This Because All Of Us Hate It.
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Steam support takes a long time to reply, and usually their replies are not useful at all. I expect to wait a week or so every time I email steam support, and 90% of the time to get a copy-pasted and useless response. A friend of mine has a hard copy of The Orange Box and lost the Steam account associated with it, he asked Steam support about redeeming the key on his new account or getting the old account back about 3 years ago, he's sent a photo of the box with the CD-key and still hasn't got the account or the game back.
On another note, how did your account get hacked? Did you not have Steam guard enabled? Tell us info about how it happened so other people can avoid getting their own accounts hacked!
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my steam guard enabled and i got it hacked like write your mail for no hacks and no stealing accounts i writed them and it was hacked 1 minute later
:(
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So you found a link that said put your email and password etc here to make sure you never get hacked and you decided: "Yeah, this seems legit" and did it?
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I honestly had NO idea that people in this day and age would still fall for that. Even kids. Like, even when I was his age, I knew damn well if it looked shady, it probably was shady.
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You gave somebody your email address and the password to your email account? If so then you'd better change your email password before they take that too.
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You didn't get "hacked", you got "phished" (like most people with this issue), there's a difference.
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the funny thing is, in this situation - look at his nick xD
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"like a little kid."
That's probably because he is 12-years old.
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Well you know what the say: We grow stupider with each generation. Also kids these days expect everything to happen right away. They lack patience.
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dont know about the stupid part, but agree with the lack of patience
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I don't know either how much it's based on actual facts and how much it's based on just people being grumpy old farts, who hate all youngsters.
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I actually got hacked years ago, it's quite annoying. Got my account back fairly quickly though, thanks Gaben kek
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posted to Bugs/Suggestions because he needs suggestions....
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follow this to lock your account till support does something...
http://www.reddit.com/r/Steam/comments/2fdz5o/psa_bookmark_your_accountlock_url/
basically, try logging into your account from a different browser. this would trigger an email authentication to your email id. Check there for your personal Account lock url/token.
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if the hijacker changed his password already I guess it may be hard for him to log in to his account from a different browser ;)
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that is true.... but changing password requires an email confirmation doesn't it?
If he got that mail, even that would contain the Lock url.
I'm curious, how can someone change ur password without email id access?
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Actually changing email address does not require a confirmation from the old email. Only the new one.
I feel this is a glaring issue, which needs to be looked at. I recently got my account hijacked, and I was seriously surprised that its so easy for someone to change the email address, and then reset password, since they have the ownership of that new email and can accept confirmations.
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dude just reset your password, a code will be sent to your email and everything will be good, jeez.
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Wrong, mister. He's 12 years old, so he probably uses the same password for both his email and steam account. If he uses the same password, the hijacker can change the email adress to which the steam account is linked.
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ah well, the internet has no mercy on those without common sense i guess
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It's even worse than that. As someone said above, changing the account's email address doesn't require any sort of confirmation to the old email (it ought to at least send a "warning, email being changed, click here to prevent it, lock thing down, and change your password if you didn't request this" sort of email, but it doesn't.)
So once someone has gotten control of your account, they can change your email and you have no recourse. Based on what he said above, he stupidly gave them the password, account name, and steamguard key, which means they had total control and could change the account's email; he no longer has any connection to his account whatsoever.
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People like you (kids) don't even deserve to have steam accounts...
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You started well (People like you) and ended up terribly... (kids). It's true that people like him don't deserve to have steam accounts, but it's not because they are kids, but because they are stupid. All the guys I know have been using Steam from the age of ~14, but none of us where stupid in that kind of way, and there are so many people just like that. But there are adults that I meet that act just like that kid..
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He has a point, though. OP said he's 12, and the minimum age for a Steam account is 13. So, technically, he doesn't deserve to have a steam account because of his age.
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so he is surprised that something was hacked after he used cheats/hacks? sounds about right
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You may not be able to get it back, but maybe this will serve to you as a lesson to not do shady shit like cheats and hacks.
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Please HElp ME
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