I know you can be angry but from what I know I think you should not put space before . or , or ! only after.
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🤣🤣🤣🤣🤣
Thank you. That sort of thing makes me twitch.
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It just hurts my eyes so I had to help him to learn how to write.
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i didnt even notice it when I read it the first time. After reading this though now I see it, thank you for sharing with us this suffering
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I don't believe you? Maybe you reported plays you "thought" were cheating and they got tired of your false reports? Reporting for losing cause you're salty?
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Maybe ! I don't know ... seems more convenient to get rid of legit players now ...
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That's what I was thinking as well. I mean, I would definitely get tired of receiving all of these reports from one player if some of those reports were proven to be false and the players weren't cheating. But sometimes you can't be too sure if someone is cheating or not. Some people just have insane skill.
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If that's the case you just ignore all his reports, you shouldn't ban for that in a paid game
If you are right, and that could be the case, it's not better.
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Had you been banned for reporting cheaters and them being false you would have probably only had a week or so ban BUT this is highly unlikely to be banned for making reports.
Getting a Game Ban indicats that you haven't been banned for making cheat reports but that you have more than likely been cheating thus why you have a game ban and it's permanent.
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No , i never cheated . I have been playing this game for almost twoo years with same peripherals . If i was cheating i would know it right? Well i never been cheating so i'm guesing that's the reason why they banned me ... And for being "salty" like the other user said :)
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After twoo years of gameplay? I have been using the same mouse a GAME ZONE Mysz Tracer. If there was something wrong with it why dind't they banned me twoo years ago?
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If they had done their job and handled cheaters 2 years ago, there would be nobody for you to report. But since the game apparently is full of cheaters even now, it can be easily deducted that either they haven't cared or have just been incompetent for those 2 years.
Should they not ban all cheaters who they haven't caught for 2 years or what? Or ban them the moment they finally catch up to those methods?
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Stupid question - but what "GAME ZONE Mysz Tracer" you were using? There are many models under that name. Or maybe just answer two questions:
- doest it support macros?
- were you using macros?
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I don't know it's just an usb mouse plug and play !
This is the model
https://en.tracer.eu/mouse-tracer-gamezone-frenzy-avago-3050-4000dpi
I don't know what is macros .. can you search it?
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Yup. "Including marco key"
But would they ban just for that? More important question is were you using it or not :) It's when for example - to save some seconds you programmed that key to do some chain of actions. For example - instead doing two things - 1. change waepan to melee 2. attack. You use macro button to hit one button and do step 1 and 2 in one click.
That's saved from quake champions forum. I just hope that you are not one of that kind of people.
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I din't know that . Thanks for letting me know . I din't programmed anything on my mouse i just increase the speed of dpy. It has four settings and increases it from the second to the third sometime.
As i said i did play with these setting with twoo years and if something was wrong they could bann me way before?
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Changing dpy should be fine but who knows? No system is perfect :)
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I change dpy before i start the game because sometime i play cs:go on lower (second step of dpy change) and i change it before i start PUBG ! (the third step dpy) increase the speed of the mouse a little bit.
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did you by chance have a button that rapid fires 3x times when clicked? My previous mouse (Drakkar Valkyrie, which was btw a cheap yet underrated one) had a side button that would do that, and I haven't realised it was forbidden on most online games until I knew about macros concept lol. Maybe you had a button with a similar functionality, that would give you a slight advantage over your enemies.
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In the last twenty one years of gaming online I have heard that same excuse over n over again. Folks don't get banned for nothing and certainly not for reporting cheats otherwise I'd have been banned long ago.
People install cheats to combat cheats because they get upset with So-Called Cheaters not getting banned when reported. These So-Called Cheats are just normal folks decent at the game and those who keep reporting don't like it that they're getting their botty spanked, so then they install cheats which is probably what you've done.
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Don't you think that when someone cheats to have an advantage against the enemy? I have never used anything like this and most likely only they have this information. If I was cheated in any way I would have accepted the punishment more easily but as long as I never cheated I can say that it was unfairly given.
I want to send this message to people to warn them that something can happen ... don't buy PUBG
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Folks don't get banned for nothing
It does legitimately happen (I had it happen to me earlier this year), but the ban would more likely than not get revoked then.
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Huh, interesting. Mind elaborating on this story? I'm curious to know the story behind this.
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Basically Tripwire (devs of KF2) decided it was a great idea to ban everyone in a Steam group (including accounts that were not online for many many months or did not even own the game) because a few people in the group cheated (and harassed someone I think? I kinda forgot the details because I was obviously not involved in that). Turns out it is not such a great idea to do that and everyone but 2 people got unbanned 3 days later.
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The heck. That's insane. I wonder if they didn't accidentally add the entire list of people they were "keeping an eye" on.
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Yea, I wish I was kidding but it actually happened and it was no accident, trust me on this one. I guess they just didn't expect the fallback that happened from it. Plus they literally broke Valves terms of service by doing what they did so I guess they didn't have much choce than to remove them.
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Wow, that's crazy. Thanks for sharing the story, I had never heard of this.
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No problem, the drama around it mostly did not reach out outside "the cheating community" (and I wont hide and I will fully admit that I knew there were people in that group cheating, but I was not involved in it and had no idea that what triggered that ban even happened till after I got smacked in the face with a ban and started asking questions) so most people never heard of it and it was resolved really quickly so it kinda just blew over. I just like to bring it up from time to time when false bans come into questioning to show that they do indeed happen and because I am still kinda salty nothing (that I am aware of) happened to Tripwire because of what they did (they also did more than just ban people, but I am not gonna publicly share what else they did because unlike the bans it is not public knowledge and it is not something that happened to me even if it was related to the event).
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I do admit that there are some folks who have been banned incorrectly but they are very rare or it's happened through mass banning and everyone got unbanned. 99.9% of the time no one gets a Vac or Game ban for nothing. That's my experience on Steam from day one.
EDIT: I just seen your second post about Tripwire devs, that wasn't for no reason, it was banning a group of people so there is a reason behind them banning whatever it was. Random single bans are very rarely wrong and in most cases they are correct.
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I 100% agree that is very very rare, I am just saying it happens. I don't believe OP that he is innocent either considering he got a response from the PUBG support confirming that the ban was not a mistake.
I mean, there will always be a reason behind any ban even if someone decided to just go ban some person at random, but it sure is no valid or reasonable reason or for something I did (being in a group is not against any rules and the group itself didn't break any rules either and it still exists to this day).
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Being banned for being in a group should never happen, that's abuse of power and anyone banned should be unbanned.
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So how can i proof they ware wrong ? If someone else would stole my account and start cheating but that's not the case i am the single person who used the account and i would know for sure if i was cheating right? I won't do such a big case if the ban It would not be unjustified . They said I cheated and I know for sure not. How could I fight this ?They said I cheated and I know for sure not. How could I combat this? Even my statistics show that I didn't cheat ...
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What makes you think you can? Become famous enough for them to care about you might be one way.
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Why are you asking me? How on earth would I know? I had plenty of proof in my situation. Its your word against theirs and I would assume they probably actually have some kind of proof what they claim while you don't. You could go waste Valves time about it but without any proof what so ever good fucking luck.
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Probably we never know ... i know one thing for sure .. i haven't cheated !
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That's completely different than what you said in the OP. So you didn't get banned for reporting cheaters, you got banned because they said you've cheated.
I have been banned by PUBG developers because i often report cheating players . Seems like they don't like that . So it's easyer to get rid of legit players and keep the game just how they like it ! Full with cheaters ... I haven't abused of any of their specified "rules" https://www.pubg.com/rules-of-conduct/ they just don't like as I criticize them ... They can enjoy their filthy game ..
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I suppose that is a supposed reason to be able to ban me but since I have never cheated it is just an assumption.
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I didn't assume anything, that what you've stated they said you were banned for.
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So why haven't you at the VERY least edited the OP to something that is actually accurate?
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What do you mean ? I can show you my stats that confirms that i have never cheated . I have also recorded my last match gameplay after i got banned for reporting an obvious cheater .. i still own the records and i can proof it ! I suppose if i was cheating in that game my "cheats" could be clearlly visible in the record . As a user here said the reason i got banned could have happened at any point before that. So that video is irrelevant in this case . Maybe they can proof that i was cheating but i already know that's not my case ! And they won't proof it anyway because they try to cover some things ...
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You stated in the OP the reason you got banned is because "you often report cheaters" and "they just don't like as I criticize them" and that's not correct, you got banned caused cause the devs are saying you cheated. That's the reason they banned you..
The first thing people see when they come to the thread is the original post. You should update the OP too actually reflect what the real reason they banned you was as what's up there now isn't at all accurate.
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Ive edited now ! Hope it is correct ?And I think so! My assumptions come from those specified above. I have corrected now.
Please confirm .
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Yes that's much better as it let's people know what your ban is actually for.
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So the lesson here is that you should not cheat in the future in other games so this situation won't happen again.
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But i haven't cheated .. why you don't believe? Because they said so? If i was cheating i would know it right? I know for sure i haven't cheated !
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It's hard to believe anything regarding that matter.
Don't take it personally, but you better believe in things you actually know, and we don't know for sure what happened, nor does it really matter to non-PUBG players.
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I understa that you doubt of my assumptions. However, I would like to know what happened and what caused the ban on my account ...
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Then appeal it. If they investigate it and found you were wrongly banned then they will remove the ban. If it's not removed, well..
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I already try that ... it won't be a big thing if i was cheating ... but i din't ... hope you understand my frustration
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"Please note that even without having any programs specifically for “hacking/cheating” there are other programs or actions that can violate our Rules of Conduct and cause a permanent restriction.
- Software that bypasses the services in the game
- Programs that alter the game in any way (even if it is not for cheating)
- Programs used to monitor, obtain, etc. information from the game or services.
- Cheats, macros, etc. for other games and not for PUBG is still a violation of the game’s services
We do not provide exact details / reasons for the ban due to security reasons.
We do not unban any accounts that have violated the terms and services for the above reasons."
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I have been playing the same way for twoo years ! This means I played the game the same way all this time ...
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That argument is just silly. Some player you reported has been cheating for 2 years and only now did they manage to catch them. Should they in your opinion:
1) ban the account because of cheating?
2) not ban the account because they have been cheating the same way for 2 years without being caught?
If you choose 1 and want the potential cheaters you report getting banned, you can't have 2 for only yourself.
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Programs used to monitor, obtain, etc. information from the game or services.
That can easily include any antivirus, antimalware or firewall monitoring that software's execution and/or network traffic. Not specifying what accounts as an infringement of their rules leaves too much room for potential abuses.
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Cheats, macros, etc. for other games and not for PUBG is still a violation of the game’s services
Well that one's really despicable. That's the kind of BS why I don't play mutliplayer games anymore, those fascists think THEY get to decide wtf I run on MY device. Screw them all.
Edit: and as someone else pointed out "Programs used to monitor, obtain, etc. information from the game or services" could indeed cover security software. Again the owner of the device shouldn't be stripped of their right to command what is and what isn't running on their device.
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Well, yes. Because they said so. You're claiming that there's this conspiracy against you right now. Reports are anonymous, so those you reported can't know who you are. If Bluehole didn't want your reports, they'd ignore them. So what's the angle for them? They ban you... get bad press... in return they... well, get nothing? Save around 1-2 bytes of data storage?
Let's take the other side. A competitive multiplayer game known for hackers and cheaters bans players who do that after reports. They ban you and... well, they get rid of a cheater. I mean, in the end, it's your word against theirs, unless they have a demo system like games like CS:GO. If they do, then you can prove your innocence pretty easily. But as of now, you're basically claiming that you're the most special case of being banned in PUBG history. Maybe you do have a multimillion dollar company conspiring against you. It's unlikely to be the case though. Don't expect people to make these massive leaps of faith for you.
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Well it won't be a big thing if i was cheating .. you don't get it? They literally can ban you for whatever reason they want ..
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You're not being clear with what you're saying with this comment. You mean that people who cheat don't raise hell when they get banned? If that's what you mean, then you're absolutely wrong and honestly the need for you to always come up with these reasons why you're this special person is making me more suspicious than anything. No point in pretending that we can't think of these basic things. If you did mean it that way, then this is also very ironic since you haven't read my comment in that case since I give you the benefit of the doubt, only telling you why people might not be willing to even give you that.
If you meant something else, then I'd love to see the clarification.
EDIT: Right, saw your edit here. They CAN ban you for anything. Doesn't mean they will. You're now really actually claiming that a multi-million dollar company has a personal vendetta against you for literally helping them. Alright.
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Don't be upset, but that's how it looks .. why i would start cheating when i invested so mutch time and money?
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Why do you think I'm upset?
Point being that you're literally making such an outlandish claim that it's obvious that people might doubt you.
But if you really want to play this game... Why would a multimillion dollar company have a personal vendetta against you?
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I think they don't like when i report blatant cheaters with videos . I think they are trying to cover them until the final test ...
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What do you think the "final test" is? Also, why do you think their anti-cheat system dislikes you helping them?
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When i proof when somebody is cheating . I activate the x-ray (pressing x) and you can see other people position including walls and terrain from the demo and record it with Geforce Experience to expose them !
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Okay, so the X-Ray tool is in the game, right? It's not a 3rd party tool, correct?
In that case, I ask again, why would they ban someone who's helping them so much?
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How could i answer that? I just want to be a fair player ! Yes x-ray is the tool provided by the game while watching replays ! It's not a 3-rd party tool ! I have NEVER used anything like that ! I always been a fair player ! Always !
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Well, the fact that you can't answer that is what would make a lot of people suspicious. But it is what it is :/
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I can assume that they do not like the fact that I show certain players with quite conclusive videos. But it's just an assumption I have no way of knowing for sure..
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Well, you report about other users cheating, but why other users can't report about you cheating.
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It's not a problem if i was cheating ... but i din't ... how can i proof that?
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Yes i did criticize them alot about the current state of the game and maybe sometime i sweared but saying i was cheating? I don't like that ... I am a totally innocent i never cheated in the game . So saying i was cheating to have a reason to ban me ... it's not funny
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Congratulations! Enjoy your new found freedom while it lasts.
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Try to be positive.
Look on the bright side.
Imagine the opportunities this change can bring in your life.
For example, you could play any of the games you won on this site for once!
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I haven't cheated ... so i won't cheat in any game ..
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So no one will believe me because a company like Blueholle said I cheated and I say for sure I didn't? I invested a lot of time and money in a game that I liked from the beginning to wake up banned without me doing what they said there? It's a very ugly thing
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Without any proof for one way or the other, why would anyone believe either side? And what do you expect to happen when someone believes you?
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You're right about this ... how could I prove that I didn't cheat when I know for sure I didn't cheat?
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So you think they would ban you because you did nothing bad?
If someone would pay me $ to play my game I would not ban him... as long as he does not cheat...
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Unless you get to just sell the same game over and over to new accounts after old ones get banned for cheating, like CS:GO.
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I will give you the benefit of the doubt. I was once banned for a week from a game for an "unattended macro" something or other. All I did was go afk while leaving their own mercs on aggressive mode. The reason given was just a generic one, since I was not at the keyboard to click a popup dialog button before the timer ran out. I did break a rule, though it was not the one stated. There is a rule that says you must respond to a GM whenever they contact you in game.
So I understand that a given reason for a ban can easily NOT be the real reason because lazy moderation or coding.
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I never had this kind of ban for using macro. So if i was so suspicious they could ban me before? Why they didn't ? The most kills i made in a game was 10 kills once (one year ago) . On a regullar basis daily play 2,3,4 kills like any normal player .
Here are the stats of the confirmed cheater ... i was pretty bad ... but a cheater
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I never even used a macro. Just afk at the wrong time. It can happen. Try playing Dungeons & Dragons Online; it's lots of fun. :)
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wait...wait...the company is called bluehole? that sounds like a Smurf´s pornhub account.
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So nobody here believe me i haven't cheated? I told you the reason why I think they banned me and I think they probably didn't like the way I addressed them. Saying that I cheated only to have a reason to ban me do you seem normal?
These are the stats of a cheater?
https://pubg.op.gg/user/smuckey
I did bought the last pass but i haven't played that often . I played 2,3 times per week because the current state of the game .. The game is filled with cheaters but they ban me ... without cheating
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Nobody believes you because you omitted details initially, and that a good number of cheaters take to forums to complain and blame the developers when they're caught. We have no stake in the matter, but we can't tell you apart from every other "I'm innocent, the devs are crooks" complaint. When someone portrays themselves as totally innocent and couples it with an outlandish accusation, it has an opposite effect. If the devs really were sick of your reports, they could just as easily flag your identity so your reports are no longer considered for viewing, and in doing so they have taken minimum effort, but allow you to pad out their server numbers and still potentially buy their expanded content.
While it is entirely possible the dev did something irrational and absurd, what you come to us with doesn't seem to add up, and there is a holding pattern of many who did the same before you. The only sample we have to go on is your current behaviour, and it's not portraying you as entirely 'on the level'.
The truth of the matter is only something that you and the devs can know. Our opinions and guesses are ultimately irrelevant.
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I am 100% sure i haven't cheated that is why they banned me. Saying they were right when I never did what they were supposed to say is as hypocritical as the way they look after their own game. So banning a right player who has never cheated means that you like the current situation in the game cheaters everywhere playing at will. You are right they don't like when you report them that ! This why they shut me down !
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Even if you are 100% sure of your situation, the people you are appealing to are not, and what you are suggesting doesn't make sense regarding punishing people for using the report feature.
If you are truly innocent, that's pretty rough, and must suck to go through.
However we have no metric for gauging this, and all who have treat this path before you were just as suspicious. What I'm saying is that you won't find the validation you're looking for in this manner.
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Congrats on the unban and all, but I didn't need an update on your personal PUBG ban situation on my profile page. It's cool that you feel vindicated after the whole thing was resolved (good for you!), but the weird chase-up just because I didn't default to believing you feels an awful lot like senseless posturing.
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Did you use SAM while you are connected to a VAC secured server?
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No! Sometime i use Archie .. and when i got banned i did oppened Geforce Experience to record a suspect ... and when i closed the game i saw the red stamp on my profile . I still have the recordings ! I start recording when that suspect killed me (recorded from my perspective) and after i recorded the whole game from his perspective ...
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Recording programs, drivers, and antivirus programs will not get you vac banned.
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I know ! i just tell what happened at that time. Although I have no idea what could activate the gameban. I said, I played in the same way with the same programs for almost two years. What could determine the ban? I have no idea and they didn't want to tell me ..
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I don't use those programs and i have Nvidia Graphic Card always updated !
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Game ban is not a VAC ban tho, they are given freely by the devs for whatever reasons they see fit.
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They said i was cheating ... and i was not . I could be possible given for some other reason tough .. So why say i was cheating when always been a fair player does that fit for you?
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You can repeat that you're innocent a billion times and nothing will still change. We can't know if you cheated or not and even if we did, we couldn't do anything about it.
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Then don't say that they can't make a mistake or even do it intentionally ....
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Where exactly did I say that? You're the one claiming to have been using some "peripherals" for 2 years already heavily implying they are used to cheat in games. Why would you otherwise mention the brand of mouse you use as anything relevant?
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Cheating in games does not mean that you have certain advantages over your enemies? If that means, no, I have never used this and I am very sure of it ... Or do you mean I cheated for two years? I specified them because I played the same way all the time. With the windows, antivirus and steam on. Nothing else if using a mouse and a keyboard should be mentioned, normally I will specify them as well. I have also heard of cases where they came with software included.
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And what exactly did you use your peripherals for then? There has to be some reason why you even mentioned them in the first place and why your mouse can only be found on Polish sites.
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Why you ask me ? I just use them . I bet you do the same with yours ... I din't see nobody else to be banned for the same peripherals. Why would I be? I specified them to let everyone know what I used. I wouldn't even mention them if I wasn't banned ... right?
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Yes, but if I got banned from some game I wouldn't try to prove my innocence with "I've been using the same Logitech keyboard and mouse for 2 years already" since it's completely irrelevant. Who else should I ask about why did you bring them up at all than you?
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I don't know, it just seemed important to me to mention them because a lot of people brought up the old story with mouse scripts(macros) . If I were ever to use this, I would probably have more kills in each game. As you can see, there are a lot of matches where I didn't even kill. Unlike others who have high k/d ratios that highlight the fact that they cheat and do not happen to them at all.
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I'm not expecting anything from you, I just wanted to warn you why it can happen ...
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For your own benefit, you really shouldn't have posted this here, but I understand your frustration. Whether or not you cheated is irrelevant. Just mentioning that you were banned for cheating, innocent or not (and yes, people do get wrongly banned in games all the time), some people will seek to see the worst no matter what you say or post. There's really no way to prove your innocence, and expecting people to take you at your word probably won't go well around here.
For the record, I actually believe you. I believe that, while you weren't actually cheating (or using cheats), your recording software (or some other software in the background) may have triggered the ban. Ah, it was a game ban. That could have been for any number of reasons, and not even involve cheating at all.
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Thank you ! I would never cheat . Thanks for believing me ..
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As said before, regardless of our opinion, we can do nothing about that.
With VAC there is maybe 1% of false-positive, that's why after VAC ban waves, some players are un-banned within the next two weeks.
If you think you're innocent and it's a false positive, maybe try to contact PUBG support and explain them your case ?
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I don't think is a false-positive. I think it's intentional because I criticized them for how he cares about the game. I tried to contact them but they tell me every time I cheated, which is not true .. how could I convince them I didn't cheat?
Gamebans aren't mannually aplied by the developers? I mean, are they aware when they do this?
Or is just automatic just like VAC?
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Game bans are entirely on developer side. It could be a game ban issued automatically by anti-cheat measures on server/game side, or it could be a manually issued ban
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Oh, its an all too common mistake.
And its on you. Easy to explain really:
You played pubg.
There, the source of it all, and the reason why you were banned. See how you could've prevented it? I have.
All jokes aside they're only getting worse. So look at the bright side, better leave sooner then later
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I don't understand what are you trying to say . Can you explain it better? You mean i should stop playing the game way before? And now it's just time to leave?
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https://www.pcgamer.com/new-video-shows-how-pubgs-anti-cheat-unit-counters-hacks-and-exploits/
The unit also uses machine learning to develop algorithms that enhance their anti-cheat efforts. "The goal here is to provide a system that will effectively respond to hackers and abusers by using various statistics, logs, and play patterns found using machine-learning technologies," said anti-cheat engineering developer Dongwan Kim.
That probably explains it.
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No it doesn't . I haven't cheated on this account or any other accounts ... I only own PUBG on this account. I don't have any other account with PUBG on it .
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I was thinking that you are referring to the fact that cheating on another account in the same game can lead to their banning. (i don't cheat on any of my accounts)
I don't know why you kept trying to get me guilty since I know I'm innocent. Like I said, I think the developers banned me for a reason they didn't like, like how I report cheats, how I address them, or maybe they banned me for rounding up the number from the moment they came It seems they do not like someone playing correctly on their servers. They had to put a reason for the ban so they invented one(cheating) when i am sure that I have never cheated.
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Why did you think that when I didn't say anything like that?
If you would bother reading it, you would know that they have an AI giving out bans automatically for things it thinks look like cheating.
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And how this explain my case? Last game i was watching a suspect and i was banned after i recorded him. Not him !
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What part of AI don't you understand? The reason you got banned could have happened at any point before that. Or be exactly that recording, only the machine overlords know.
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Well they will never say what it caused the ban. So I guess they gave it for no reason?
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Or a reason they aren't telling you just like they aren't ever telling any cheater why they got caught. Maybe you should just stop guessing, accept what happened and move on to playing some better game.
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he got all his last achievements [like 0,3% players Achievements] and multiple other ones on 26 Jun @ 10:10pm
So he used sam probably and got reported by one of his friends later on .
if that wasnt the reason than hes maybe to bad and people reported him for no communcating or being bad at the game either way to much effort to figure that out ,if he has "Video proof" he should be fine anyway .
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Usually SAM won't be the reason for a ban, but to me it seem likely that someone who uses SAM is also a cheater, since using SAM is kinda cheating already.
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What about Freedom of Information Act? Can we legally force them to give the information? A customer deserves to know why a product he paid for was taken away. I don't play MP games, just wondering why they withheld information. If they can tell someone is addicted by their game, they can ban that person and force him to pay more by this way. Addict will buy the game again using smurf accounts. Is that their business strategy banning non cheaters? (just a noob here please don't kill me)
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It's to prevent the guys who create cheats. If they have instant feedback on what is wrong with their cheat, they can work on improving it directly rather than guessing.
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I did recorded the game before i was banned . But they sayd it's irelevant for this case. If i was using something it can be clearly visible in the video !
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Well thank you for trying to clarify me on this issue. You're right I shouldn't consume that much for a ban at random. I just want to warn that it can happen to anyone without them even explaining the reasons why they are applied.
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If what you say is true and you never cheated you are saying that you got banned "because you report cheaters" and "criticize Bluehole" are just guesses. Since this is not a VAC ban, but a "game ban", this is entirely on developer side.
Your best attempt is to dispute this ban with the company if they provide means to do it, so they can check if it is a false-positive or not.
The thing is, if this is a false-positive, but uncommon, there won't be many people complaining about it, which won't lead them to check the possibility of a mistake.
If they banned your account unfairly, i.e. a manual ban is in place because "your hair is red and the admin doesn't like red", well, this would be very disappointing, unethical bad practice, but since it's their game it would be easy for them to hide it.
Companies are often ignorant of all the problems their product have, so you have to make some noise if you want them to hear you.
This, of course, presuming you story is true and you never cheated.
- Check if you didn't use stuff that could have triggered a violation, like disallowed or intrusive third party software (example: antivirus)
- Check if you didn't break any rules of conduct, if they have, like repetivie disruptive behavior or harassment
- Check reddit and game forums for similar cases to yours
Good luck
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I haven't broked any rule specified here https://www.pubg.com/rules-of-conduct/ . That is, it affects the game in some way. I never killed my teammates, on the contrary all the time I tried to appear and help them all the time I helped them when they had a knock .Instead, other players killed me for no reason but I reported them for this (they got banned for 3 days). As you can see, all the ban is offset and I have never been banned before! Not even a day and if I was abused by any of the rules specified there I probably would have been banned or reprimanded a few times before .. It was never the case ... so yes I think it's a kind of revenge just for the kind in which I criticized how they deal with certain problems in the game . And banning a legit player saying cheating is just as unethical bad practice. It's like hiding hidden reasons to be able to ban their access to the game.
Edit : 1: I have only windows defender in my pc and i haven't heared somebody else to be banned because of it.
2: If I violated a certain rule I would probably be banned or at least warned beforehand. As i sayd i have often criticized them for taking care of certain aspects of the game and I think they did not like that.
3 : I did find a case just like mine on steam and he claim that he also has been banned without any good reason after twoo years of gameplay ... seems like im not the only one
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I got straight permanent ban 2 days ago (17.12). They said this trough email after i made a ticket. "- Software that bypasses the services in the game - Programs that alter the game in any way (even if it is not for cheating) - Cheats, macros, etc, for other games and not for PUBG, is still a violation of the game’s services." I've not done any of those. This pisses me fucking of because i'm so fucking against cheaters or any kinds of stuff what gives you advantage against other players and why the fuck i would even cheat with my 1900 hrs play time and over 15 years old steam account. here is my steam profile https://steamcommunity.com/id/emppa137 and here is highlight video my recent game just ~3hrs before i got banned https://youtu.be/KSBQhR6-odc if anyone is intrested.
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Your video look strange.
Are name tags of everyone all the time visible or is it a name tag hack?
And how did you notice the guy at 1:30?
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clearly u didin't notice that is recored from a replay, lol.
i was getting shot from there just after i killed that chillie guy from a vehicle. so i was just waiting him
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Well if you never used cheats they will unban you.
It is easy to look in files that were send on the serwer when you play to check if you cheated or not so just write to them that you are not a cheater and if you are right they will unban you but if the files send to serwer during your game will show that you tempered with the files send to serwer and send from serwer they will know it and the ban will stay forever. Name tag hacks and aim bots are the easiest ones to spot in files on serwer.
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Any update on that matter? The exact same happend to me. Wondering if you also got a friendly "f off" after contacting the support.
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Actually i noticed just now that i have been un banned after 10 days. =) I made a new ticket after 6 days of the ban where i send some old video footage and only then i got answer where they said.
"Also, I will forward your report along with the evidence to our Anti-Cheat team for further investigation. They will take necessary action based on the result of the investigation carried out by them."
Maybe you just must have some evidence untill they really start investigate the case.
Edit. And yes i got the "friendly f off" 2 times before i made a new ticket where i gave em the old video footage.
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I'm glad to hear that you are unbanned. I have been unbanned tonight after participating in the official forum where a lot of players had the same issue.
What is really frustrating imo, is that i have proven to them that I have not been online at that said time. They didn't even care that their own details did not fit. They did not care for the obvious. The reason for my ban was a bug in the replay function, for all I know so far.
I would love to believe that your effort sending footage got you unbanned. But if anyone has data to proof your innosence, it's them. It's hard to believe they need OUR footage to get THEIR shit straight. Furthermore, I don't believe them saying that they escalate this to their AC team for the cause of unbanning you. It sounds more like the copypaste answer you get when you report a cheater with footage as proof. I think they simply mis-dispatched your ticket because of the attachment. "They will take necessary action based on the result of the investigation" means that they will ban this player you have recorded if they find evidence of cheating.
This once more shows how bad they are at customer service by automating their support. I might be wrong but I think you misinterpret their answer and your unban might not have to do anything with your footage. I got unbanned tonight and did not receive any email or ingame message.
From my experience with the support I developed a lot of bias towards them. I am aware of that. I don't know for sure, but I feel like they are downplaying their own faults once more and avoid taking the responsibility for their incompetence(nt). I come to think that these are truly dishonest people with more ego than ability.
They got way to big way to fast. With a game still feeling unfinished to that day. They got their heads way to deep inside their own arses to admit the state the game is in, concerning: desync, bugs, cheaters, vpn users, cheaters, macro users, cheaters aaand cheaters. But instead of combating these issues to stop players from leaving, they add things like gliders and spike traps.
Imo, they way the support handled our situations just confirmes my impression.
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You made me feel like a fool now, i didn't read that part properly "I will forward your report". Reason might be my bad English or i just was thrilled because i got new kind of answer. You are right about of their customer service, it needs to improve alot but, i saw this post in reddit, where community manager "PUBG_Hawkinz" answered cheating stuff anti-cheating team/tech and if their numbers are right, i kind of understand those automated copy/paste shit answers. link -> https://www.reddit.com/r/PUBATTLEGROUNDS/comments/ec5qku/pubg_corps_communication_has_stopped_pros_are/fbdzrjq/
made me thinking while i was banned, that they over did improving it?
Anyway, Good to hear that you got unbanned too, i almost cryed for my first and only steam account when i saw that nasty red text saying that i was banned.
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But i never cheated ! If i was cheating my stats would look verry different?
Here is my last gameplay ! I haven't kill anyone . I have recorded it because i was killed by a cheater ...
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I've seen some good players but you seem to be really dead on with your aim - even when the enemy is obscured by walls or foliage...
Is this video captured by yourself, or is it a PUBG inbuilt recording system, an after-game highlight kind of thing?
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But those recordings, are they done with the Nvidia software, PUBG internal software, third party software?
And do they fairly represent what you see on your screen when you play?
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Those recordings are made with Geforce Experience ! While recording the cheater i needed to alt+tab my game to upload the video on YT and report him on Pubg support. Please read on and you will see that others have suffered the same. Or at least that's what happened to me (or what i suspect it happened) ..
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I have been banned by PUBG developers because the developers said i have cheated . But i never cheat as you can see in my stats. So it's easyer to get rid of legit players and keep the game just how they like it ! Full with cheaters ... I haven't abused of any of their specified "rules" https://www.pubg.com/rules-of-conduct/ they just don't like as I criticize them ... They can enjoy their filthy game ..
Confirmed cheater stats !
https://pubg.op.gg/user/smuckey
I thought that this must be a mistake and that it will be resolved easily. I mean, I did nothing different than the 2000K hours before.
Their "custummer support" will say you the same thing all over again! You can unbann you account because you have cheated you have been banned = case closed!
This is the same case what happened to me ! I did recorded a suspect and alt tabbed to post the video on their "customer support".. So yeah i'm a stuppid cheater you know ....
Thank you MatzeAtze for helping to figure out what happened!
https://forums.pubg.com/topic/396342-appeal-system-is-broken-for-bans/
https://forums.pubg.com/topic/396334-viewing-replays-occasionally-triggers-an-account-suspension/
Edit: New wave of innocent players banned 20.01.2020 enjoy reading ..
https://www.reddit.com/r/PUBATTLEGROUNDS/comments/ehj3x9/bug_banned_after_watching_replay/
https://www.reddit.com/r/PUBATTLEGROUNDS/comments/eshx78/perfectly_explains_pubgs_current_state_rn_not_my/
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