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How can I update group users here?

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EragonJKee

How can I update group users here?

8 years ago

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10 Comments
vinirockman

what do you mean update?
are you talking about sync?

8 years ago
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EragonJKee

To syncronize the group in order to update the right number of users in it.

8 years ago
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vinirockman

sync only occurs by users demand or in around 7 days.
if the user that is not on the group do not sync, he/she will be there til next sync (demand or automatic).

8 years ago
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EragonJKee

Oh, it's bad. I deleted some members from my group and they still have access to the giveaways..

8 years ago
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vinirockman

yep. but if they win, gifter can ask for reroll if they are not in the group anymore. it is up to gifter to decide.

8 years ago
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EragonJKee

I think it's the way out. Thank you for such a fast reply.

8 years ago
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jatan11t
(Super Moderator)

If the winner has been removed from the group before the giveaway ends, feel free to make a "request new winner" ticket and link us a screenshot of the group history so we can see when the member was removed.

8 years ago
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EragonJKee

Ok, I'll do it if it happens. Thanks :)

8 years ago
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Saniala

Wouldn't the group members need to sync their accounts after joining?

8 years ago
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EragonJKee

I deleted some members from my group and they still have access to the giveaways, so I don't want them entering these giveaways.

8 years ago
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Closed 8 years ago by EragonJKee.