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Steam key "stolen" ?

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Lauke

So I created a giveaway for a game I own but did not activate. I emailed the key to the winner, and he told me it was a duplicate. I checked, and indeed the key had been used. I don't know what happened. Did someone hack my indiegala page? hack my email? hack his email? Is he simply lying to me?

Have you had any experience with this? What should I do now?

11 years ago*

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35 Comments
Ryahn

Send IG an email. I had the same issue and they gave me a whole new bundle.

11 years ago
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Lowis

Check his profile, see if he has activated it and it's telling you otherwise.

11 years ago
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chaotichoas

contact steam simple as that i think

11 years ago
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MegaGiga

Why would he contact Steam? He should a) check if the winner has the game in his library and isn't telling the truth. Also check if the winner activated all his previous wins b) if the winner is ok, contact Indie gala so they replace his key with a working one.

11 years ago
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TheGannet

if you tell steam the key was stolen they could take it away
(and then if the winner happened to have activated and lied he'd look like a thief?)

but these guys send doubles all the time, at least they used to

11 years ago
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BronzePage

Steam doesn't give a shit about key trading, they say in some fine print somewhere that they suggest to never key trade ever.

11 years ago
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TheGannet

but apparently they do take back keys that were stolen(and this wasn't traded) a while back somebody posted about several people lost bioshockinfinate keys they had traded for because somewhere up the chain they had been chargebacked, stolen, or bought with a stolen creditcard, so steam took them from their library. or something

(and you're right anyway since even if they did do something they probably wouldn't bother giving the key to the owner anyway lol. and then take forever to get back to you if you asked for it)
this isn't a scam or trade gone wrong if he had the key and somebody guessed his indiegala url and took it (then again i guess you could lie and say the same if it were)
(easy as a google search unfortunately)

but chances are ig just screwed up again and sent duplicate keys...again.

11 years ago
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Lysarion

I think you should not explain how to do that search... You could get in... troubles.

11 years ago
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TheGannet

riight, lol. that was dumb.

11 years ago
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BronzePage

well sorry for getting it wrong as I usually do, but the guy is a registered scammer and is not very trustworthy, so I doubt this is IG's fault

11 years ago
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TheGannet

yeah, i didn't see that post where the op found that out.(i'm usually wrong also)

11 years ago
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BronzePage

don't worry my wrongness trumps all

11 years ago
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TartFlavor

Email indiegala, they sometimes give out bad keys.

11 years ago
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ButtsCallhoun

It could also be that he simply activated it on a different account and is lying. I don't know why someone would do this, but it is possible. He could also have traded the key to someone else who used it.

11 years ago
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redeemer000

That's why I don't trust CD keys unless if I buy myself a real DVD disk whit CD key on it.

11 years ago
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ELMAAA

u buy a DVD with a CD-Key on it? :) :) hue hue hue

11 years ago
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redeemer000

some CD keys are Printed On the disk or under a cover.

11 years ago
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Shanti

I have had this problem with Indie Gala a few times, their key sender gave duplicate keys, incomplete bundles etc., so try asking them about it most likely it is an issue on their end especially if the winner has a trustworthy profile.

11 years ago
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Peroxide

That's why I don't e-mail CD Keys. I add the person and wait for them to be at the computer, that way if they don't immediately activate then it's safe to assume they're not going to at all.

I've had numerous issues with missing keys from IG, but I can't remember having many duplicate keys, but I'm sure it's happened.

11 years ago
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Lauke

His profile is not public, but I added him as a friend. He does not have this game in his library, but the other giveaways he has won aren't there either! He started asking me for a replacement, even asking me to buy something online.

I reported him. Shame he had to be the winner.

It turns out he's a scammer. Googled him and found other people who had bad experiences with him.

11 years ago
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wotgamer

Remove the link. You could be reported for calling out.

11 years ago
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Lauke

What do you mean? I'm alerting people he's a scammer.

11 years ago
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cryonseris

It doesn't matter, calling people out like that can get you suspended.

11 years ago
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Lauke

I don't get it. Why? I'm doing a favor to the community, this guy is a scammer.

11 years ago
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wotgamer

Calling out is against the rules and can cop you a suspension. As to why calling out is against the rules, it's because some users are compelled to witch hunt bad users (as has been done before).

11 years ago
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Lauke

Fine, I removed the link. This way he gets to continue scamming freely.

11 years ago
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Peroxide

Post the link then if you feel so strongly about saving the world. Just understand that you will most likely receive a suspension as the rules state not to call people out.

There are sites that deal specifically with marking people as scammers, have you posted there yet? Seeing as how he isn't activating wins, have you contacted support on this site to inform them and have him banned from here?

Making a public scene isn't the appropriate way to go about things and if you have not followed the proper actions, then no one is going to care for your whining.

11 years ago
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Lauke

Yes, obviously I have reported him with all the relevant information. Sorry for trying to warn people.

11 years ago
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PPG113

While you cant post the link on steamgifts, there is nothing we can do if you just happen to post it somewhere else like your profile...

11 years ago
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TheGannet

sometimes indiegala throws duplicate keys out for some reason contact them

edit- then again if the guy's a registered sacmmer and has other nonactivated winnings from here

11 years ago
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FapFap

http://www.steamgifts.com/support

11 years ago
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ceildric

So, how tall was the suspect? About my height? Taller? Shorter?

11 years ago
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Siatverbal

i know that exactly he have dark hair you know him or have see him?

11 years ago
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TheGannet

what about skin and eyes? if he has neither that would make this guy very distinctive.

also gender

11 years ago
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ceildric

Yes, we suspect him of robbing three key shops in the area in the past two weeks.

11 years ago
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Closed 11 years ago by Lauke.