Games for Windows Live and steam games

Closed

Hello, guys. I have a problem here. I don't remember my Hotmail account. This means that i CANNOT play my games (Batman, Dark Souls) as normal people do. I want to ask you about how can i restore this peace of shit. I called to Support one month ago, but the answer was "Sorry, but we need your name to get access to you mail. Hell, I don't remember mail, how can I remember the name I used for it? (All my e-mails are fake).
So I wonder if it's possible to restore this e-mail or create a new one and connect my gamertag to this account?

11 years ago*

Comment has been collapsed.

13 Comments

intoxeus

It seems like an issue on your side. I mean, you're not supposed to make fake emails. They assume you cooperate with them in order for them to be able to cooperative with you, in case of a problem. If I recall correctly, hotmail has the ability of recovering your password to an alternative email, however, it was probably a fake one in your case as well?

11 years ago

Permalink

Comment has been collapsed.

Damien1P

To recover the password he needs to remember his hotmail account though. Remembering the alternate email won't help. Though if he can remember the alternate Microsoft might be able to trace it to the original.

11 years ago

Permalink

Comment has been collapsed.

WilhelmWien

You can do nothing without hotmail account. You CAN restore your password to an alternative email, but you should type in your hotmail email first.

11 years ago

Permalink

Comment has been collapsed.

JoWannes

Serials are bound to a specific GFWL account, so you will need access to that account.
Maybe you can give the serials (as listed in Steam) to their support and ask the name of the account that registered these serials?

11 years ago

Permalink

Comment has been collapsed.

WilhelmWien

I've tried to ask about it, but they cannot help me until I say the name I used to register email.

11 years ago

Permalink

Comment has been collapsed.

DaStinger

They would not have to legally do anything as you did not provide your true credentials when registering.

11 years ago

Permalink