Is it normal to wait before taking a key after you won it?

Well, it's against the rules and you shouldn't but that doesn't keep lots of people from doing it anyway.

But there's probably other, legit reasons too for being online and not responding so it doesn't necessarily mean bot.

Think of it as a bonus if you are with your girl... Or guy if you are a girl.

You were faster!
+1

It is amazing, it is working, thank you. I didn't know that before.
Merry Christmas :)

For some reason I was unable to do so on my mobile. When I clicked on "Continue" nothing happened. Don't know if it's the browser or if it doesn't work on mobile at all.

Coming down with Tom Jones fever?

I legit didn't even think that hangover could be a possible cause. Now I feel sheltered lmao.

Generally speaking, by my experiences, a delay of 2 to 4 days isn't uncommon for either winners or GA creators. The majority of the time things get wrapped up on both sides within 2 days, but- regardless of what any site is showing you- stuff can often interfere, especially this time of year (or during any major exam period).

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In my case, I often just don't have access to Steam Community or Client when I check the site, and then I'll end up getting busy with errands, sleep, etc. So it can take me a day- more if life is being lousy and distracting- to be able to grab a game. (Other times, Humble gift links just bug out, and it takes me a couple of days to get order resender to work properly.) Likewise, if I can't send a game out right away, then it typically takes me 2-4 days before I can send games out, due to my only typically having reliable free time on Wednesdays and Sundays.

I found the limited gift slots combined with seven day delay bothersome early on as well- but as you build up giveaway slots, and start to appreciate the mutual benefit of the 7 day wait period, you may come to find the design a lot more agreeable, as I did.

Of course, as noted above, bots- while either less present or less obvious in other giveaway formats- are a major issue within low level public giveaways. Given how many open indications we've had [ie, the posting of scripts with automated entry features built into them, users openly admitting to using such scripts, users who manage to enter a slew of giveaways within the same second (specifically, the second the giveaways were posted), and so forth], there's no doubt auto-joining is a major, and quite real, issue. How much of an issue, now that cg has started cracking down on it, is unclear, but it- and other rulebreaking- has historically been rampant on the site, with the core of those issues being encountered when making public giveaways (with those issues most reliably being found in level 0 and 1, and to a lesser degree, level 2 public giveaways).
If that's the kind of thing that troubles you, then you'll find that group or sgtools-filtered giveaways (or even just giveaways restricted to higher levels) provide a much smoother site experience.

Personally, I'm content to not have anything to do with low level public giveaways ever again- but the lovely thing about the site is, you have pretty open freedoms as far as being able to post giveaways in accordance to your own preferences. As such, you may want to play around with the various giveaway formats and level ranges, and see what approach works best to your own considerations. Perhaps, like many, you'll find the ability to give away to new users of the site worth the high risk of encountering exploitative users within lower level public giveaways.

It's worth noting that if your winner has any active rule violations (the most easy to check being game non-activations and multi-wins, both of which you can check through sgtools.info, with handy SG-embedded links via this script) they'll get suspended for those. If they're suspended, or have been suspended within the past month for any rule violation related to game activations, then you can get a reroll on their giveaway win, regardless of any other factors.

I've found that this and this are both also very convenient scripts, though there are plenty of scripts out there for you to consider, as per your own tastes. Just do us all a favor, and stay away from the enter-from-giveaway-list and automated-entry scripts, yea? :)

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In short, delays can happen; you can minimize that by avoiding low level public giveaways, but otherwise, try and assume the best of us when we cause you delays- and we'll return that courtesy to you. :)

Thanks everyone for your help. I'll try not to get too anxious, haha. Ticket filed, now we hope for the best ^^