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How long does it usually take for SG support to reply?

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friendbear

I have a pending question in there, been there for almost 2 weeks, unanswered. I hate to be the bratty person who keeps asking for people for help when there are more important matters, but how long? I have asked support questions before, but they always have been quick to reply. I know there are somethings that are more important, but it would be nice to some reply soon..

10 years ago

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This comment was deleted 5 years ago.

10 years ago
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friendbear

Wow.. hope they get to yours soon!

10 years ago
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peshmi

I would assume it depends on the number of tickets currently active and the number of support who are in the mood to deal with them. So some time.

10 years ago
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jbondguy007

:D

10 years ago
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friendbear

Thanks, closing thread now.

10 years ago
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Closed 10 years ago by friendbear.