A few years or an eternity, so you need to wait a bit more.
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All tickets, except rerolls, take months/years/eternity to be answered.
Rerolls take around a week.
Still, ryryken probably thinks that all ticket categories are treated equally.
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He said about reroll, you said about user report. ;P Huge difference.
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He also said about user report. -_- He probably talks about 2 different tickets and he wants to know how much they usually take to be answered in general, since his first ticket, about a user report, hasn't been answered yet. So, I told him that, while rerolls are fast, user reports are different. So learn to think too, not just read. Eyes are good, but the brain is also useful.
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It didn't look like you were addressing all tickets. And, when you commented below my comment, you clearly wanted to address rerolls specifically.
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I wanted to state the difference of ticket categories, since ryryken probably believes they're all treated equally. I didn't try to correct you, but him. You're the one that tried to correct me, thinking that he was only talking about rerolls.
And not a fan of your ass. XD You're welcome.
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He prefers to read, rather than think. Don't mind him. :B
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Because, as I said in a comment below:
All tickets, except rerolls, take months/years/eternity to be answered.
Rerolls take around a week.
Still, ryryken probably thinks that all ticket categories are treated equally.
That comment was explaining my first comment. In average, most tickets take a lot of time or they don't even get answered. While I wrote it in a sarcastic tone, I said the truth. So, it wasn't useless, since I actually answered his question. But hey, we can't all write answers as wise and serious as yours, so, at least, pity us.
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cg (admin) says they'll be look at adding 5-10 more support members this year. So the workload should spread out and tickets might go through a bit faster :) Remember this site is only funded by that little ad on the left (assuming you have adblock off)
sauce: https://www.steamgifts.com/discussion/Ot9wk/happy-holidays
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it seems admin hasn't checked my user report on a person for 5 days and i requested a change of winner how long does it usually take?
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