Put CV (30.01) and then you won't have to deal with these type of situations.
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I once had the problem, that it took me 4 rerolls to find a person who not already owned the dlc i was giving away..and funny part..the 3th reroll was the first winner...lool.
Yeah support here is really bad, but that is mainly they get so much stupid questions all day long, only few support members and maybe they dont use a good help desk service.
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"majority of the users on here are assholes. " Well, I guess I was browsing an other site the last 2 years. How I ended up here..!?! Where is the bread!!?
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My experiences with this site are pretty not good. I signed up 2 years ago and thought this was a genius idea. I've entered so many giveaways and have yet to win a single one (which is okay, that's just luck) support is extremely slow, the servers are really slow, and majority of the users on here are assholes. Le sigh.
Pretty much sums SG up.
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It's the 1910 dlc?
Seems that in one site it was given the key of base game+1910 and perhaps not well describbed, so people may not knowthey own the game.
Next time put on the description that user should click the link to steam to check and be sure they don't already own the DLC.
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That's one of the downsides of the API sg uses to pull owned games from users - it doesn't index DLCs. It's just something you have to live with - and if you don't want to deal with it any longer, you can ask support to delete the giveaway for you since it looks like most of the winners own it already.
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Well I've been trying to be patient with support to just pick another winner... but at this point it seems like they've looked over my ticket and just went "ah fuck it" and stopped responding to it.
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On the next reroll explain them the problem with this DLC (I'm sure someone may not have it, my key didn't had it, but mine was older) and that please check themselves if the new winner has the dlc, and keep clicking until find a winner without it. Good luck!
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Le sigh
Back to reddit, maybe you get an upvote there.
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WOO FINALLY
It finally went through. I contacted support and they had to reroll it 5 TIMES before getting to someone who doesn't have it. Precautions will be taken next time.
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Been waiting 2 weeks. Can't check exact dates, since SteamGifts for some reason has relative times instead of dates... Anyway, Two Weeks ago, I made a giveaway. It was for DLC for a game I did not enjoy at all, so I figured why not let you guys have it. After it ended, I went and checked the winner's Steam Profile. Of course, there it is, sitting there in their games list. I request a new winner. A day later, I get a new winner, yay! I check their profile, and yet again, it's sitting in their games list... So, I AGAIN request a new winner. Waiting, waiting, waiting, waiting. It took about 5 days for this one. I finally got a new one, checked their profile, and YET AGAIN, they have the DLC. Requested a new winner. This one only took a day. But, you guessed it! Yet again, someone who already has the DLC. Oh wait, what's this now? "Gifts Not Received" is marked? Oh well that's nice. I'm glad the person who already has the game can mark the gift as not received. So now, here I am, a whole week after that person, still waiting for my 5th winner that hopefully doesn't have the DLC already.
My experiences with this site are pretty not good. I signed up 2 years ago and thought this was a genius idea. I then forgot about it, and started using it again recently. I've entered so many giveaways and have yet to win a single one (which is okay, that's just luck) support is extremely slow, the servers are really slow, and majority of the users on here are assholes. Le sigh.
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