All the prices were fixed, except FIFA 17 that you can get for 14,40.
I used Zenmate. Other didn't worked for me.
Comment has been collapsed.
Got email with empty key... I hope I won't have to charge back my payment or ask for refund...
Comment has been collapsed.
Yes, but ask Ubisoft first. Paypal refunds is more for fraudulent payments or merchants, for disputes.
Comment has been collapsed.
If you were to read the legal terms, you agreed to not purchase on their website using VPN (assuming you're from outside of US). They are more than entitled to send your money back and not deliver the keys, but it doesn't seem they will. Just be patient.
Comment has been collapsed.
Yes, but I would rather waiting for them to send a key and have a chance to get it, than opening a paypal dispute that you are guaranteed to win in the next 60 days, just to get a refund... and no key.
Comment has been collapsed.
Never got my Mordor key and it's been 18 hours. I did get sleeping dogs though.
Comment has been collapsed.
so now all fixed? nothing I can buy?
I was at work and couldn't see the topic...
Comment has been collapsed.
RECENT SUPPORT UPDATE - Made a ticket, here's the reply:
29/11/2016 @ 21:09
"Our teams have recognized the issue and are working to resolve the issue. You will receive your key within a couple of days. ..."
A couple days for my Shadow of Mordor key... still worth $1.70 :D
Comment has been collapsed.
Just got that as well. A few days isn't an issue, especially since it's only $1.70!
Comment has been collapsed.
I just got a similar email. I can wait a few days! :D
"I am very sorry to hear about the issue with your missing activation key. This was escalated to our shop team for resolution and they will be sending an email out with your activation key within the next few days. Thank you for your continued patience and understanding while we work to get you playing as soon as possible!"
Comment has been collapsed.
Purchased enter the gungeon nearly 24 hrs ago. Still no key. All i'm reading about on here is Fifa and Modor. Was Enter the gungeon that popular too, wtf.
Comment has been collapsed.
Thanks. I see the game in the client but "show key" doesn't appear anywhere.
Comment has been collapsed.
Nothing here. I even sent a support ticket last night (24 hours after the purchase), no response from that except for the automated one.
Comment has been collapsed.
same but i did start the live chat thing and after 2 hours of waiting they told me i will get the key within 24hours, if i somehow don't i should contact them again.
Comment has been collapsed.
I HAVE AN UPDATE AS OF 10:30PM CST
Me: Sorry for the inconvenience it's just that I've been waiting a while now for this to be resolved 😦
Support: Hi, it looks like your order is pending delivery. We are aware of the issue and are currently working to fix it. I'm afraid that we don't have a time frame.
Me: Eh 😦 so just pending delivery? So I'm going to post this response so other people are aware, there any statement you can give them as well? Might reduce the amount of people posting tickets!
Support: We are aware of the issue, and currently working to fix it.
Me: Alrighty, thanks, sorry for the trouble! Have a good night/day/whatever time it might be for you. Take care!
Comment has been collapsed.
Might seem like I'm overly nice, you ever work a support gig? Sometimes it pays to be nice, and this definitely isn't one of the times to get mad... I mean I bought SoM for 1.7$ lol
Comment has been collapsed.
Thanks for the update. :)
I will wait patiently. I just hope I will still get in the end instead of a refund. I did really like the deal, even if I have to wait a week :P
It's perfectly understandable it takes them a while to fix. Who knows how many thousands of people used that glitch.
Comment has been collapsed.
Still waiting on a key, just sent them an email to find out what's up.
Comment has been collapsed.
I'm starting to get really pissed. Sent in tickets. No response. Spent way too much time trying to get it resolved with brain dead support via chat. It's fucking unbelievable how stupid these people are.
Comment has been collapsed.
it's not like somebody unknown robbed you of your money and run away, you know who has your money. If you feel this isn't going anywhere ask them to refund and if the don't act on this request you can always charge back your payments and then they have to prove to your payment provider they delivered you the promised goods.
Comment has been collapsed.
Because the keys for Shadow of Mordor are not theirs, but are provided by the developer of the game. If the developer doesn't want to provide keys for those that paid 1.70 for their game, then Ubisoft can't just make the keys magically appear.
Comment has been collapsed.
As far as I know, they're working on it. It's $1.70 for a glitched copy of Mordor, really no reason to be pissed when you don't get it immediately
Comment has been collapsed.
i trying to contact ubi using the live chat
Please hold while you're connected with an agent.
Determining your queue position...
9
takes too long....
EDIT damn the operator said i have to switch to us live chat not eu
i have to do it again
EDIT:
Miles N
Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.
hello Miles
Hey spigias, understood looking at your order now
and the key 😀 it was blank in the email
I am very sorry to hear about the issue with your missing activation key. This was escalated to our shop team for resolution and they will be sending an email out with your activation key within the next few days. Thank you for your continued patience and understanding while we work to get you playing as soon as possible!
ok thank you Miles
Comment has been collapsed.
Thanks i find it :)
Now try to go live chat
My chat xD (Same as you)
Riley B
Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.
Thank you for contacting Ubisoft Support! I am very sorry to hear about the issue with your missing activation key. This was escalated to our shop team for resolution and they will be sending an email out with your activation key within the next few days. Thank you for your continued patience and understanding while we work to get you playing as soon as possible!
I keep waiting
Thanks :smile:
You're welcome. Have a nice day.
You too
Comment has been collapsed.
They sent another email with a key. I am not sure if it's the GOTY edition or not. Email product name is different. First one said GOTY and second one doesn't.
Comment has been collapsed.
Same here. After waiting for live chat, they sent the key... which is NOT the GOTY as advertised!
Comment has been collapsed.
I can confirm it is the regular version, yes. I activated the key, and going to the store page it is indeed not GOTY. :(
Comment has been collapsed.
My support ticket is still open, and I added that the item received was not what was advertised and purchased. The confirmation emails from both Ubi and PayPal clearly show GOTY edition. Considering they ignored my original ticket for a week until I initiated live chat, I imagine it'll be a long time before I hear back (unless I live chat again probably).
We'll see what happens.
Comment has been collapsed.
I finally received it too! But, not the GOTY edition either!! It's showing they are sold out! I don't care though, it was a price glitch at least they sent us something and not a refund.
Comment has been collapsed.
Same, downloading it right now, I don't mind that its not GOTY tbh. I'll just buy the GOTY when its on sale for the winter sale if it so needs to be.
Comment has been collapsed.
Ah, I guess Steam only sells the goty upgrade separately so it appears to be cheaper than it appears.
Comment has been collapsed.
I have just got my key in new email :-)
I can't say if it contains GOTY upgrade, though what they were selling is supposed to...
It doesn't show I own GOTY DLC in Steam.
Though you can't buy non-GOTY base game alone in Steam store.
It requires 46 Go on disk :X
Comment has been collapsed.
I think so, since I can add GOTY upgrade DLC into cart and proceed to payment.
And yes, no DLC.
Comment has been collapsed.
441 Comments - Last post 20 minutes ago by xitau
215 Comments - Last post 1 hour ago by Atombomb2097
47,278 Comments - Last post 1 hour ago by MeguminShiro
2,263 Comments - Last post 1 hour ago by MeguminShiro
20 Comments - Last post 5 hours ago by Mayanaise
24 Comments - Last post 9 hours ago by wormmayhem
1,031 Comments - Last post 11 hours ago by MrTommy
6,551 Comments - Last post 17 minutes ago by Swordoffury
21 Comments - Last post 21 minutes ago by Gamy7
181 Comments - Last post 24 minutes ago by jesuswelcome
121 Comments - Last post 36 minutes ago by RVK250
43 Comments - Last post 50 minutes ago by PsyKo
44 Comments - Last post 1 hour ago by Rosayde
9,801 Comments - Last post 1 hour ago by Csiki
http://store.ubi.com/us/game/?dwvar_575ffd87a3be1633568b4c88_Platform=pcdl&edition=Game%20of%20the%20Year&pid=575ffd87a3be1633568b4c88#q=shadow+of+mordor&start=2
It shows $5 on the page, but price is $1.70 in the cart.
Uplay store, but provides a Steam key.
Looks like this glitch is store wide. It seems to double the discount on almost anything that is onsale. Check it out. Its not working on shit like Titanfall 2, but it is on catalog titles i.e. State of Decay Year One for 3.74, same price for Enter The Gungeon. You HAVE to add the game to your cart to see the extra discount.
Comment has been collapsed.