So a winner of my giveaway hasn't been online for more than 4 days (giveaway ended 6 days ago). I had specified that I will invite the winners on Steam and send the key there, however he did not accept me on steam within the day, so I emailed him asking to accept me on steam and explained who I am / why I am inviting him.

I guess he didn't read the email as he has been gone for 4 days now, and as giveaway closed 6 days ago, it's only hours away from hitting a week.

What am I supposed to do? Re-roll this or wait for him to get back (is that even possible?). I mean, if I were him and had a problem, couldn't get online and missed out on winning a giveaway, I would be pretty upset but I think that's irrelevant.

12 years ago*

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Contact support and ask for a reroll

12 years ago
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This comment was deleted 5 years ago.

12 years ago
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send the gift via mail =D

12 years ago
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Doesn't he need to confirm that he has received it? Otherwise I'll automaticly get a "gift not sent", won't I?

12 years ago
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If you have a screenshoot of the process of sending him the gift by e-mail then you won't have any problem. But you should do that if you send him. Then the problem would be in his part for not activating the game and not clicking the "Gift received". Now you have to decide if he deserves to do that or not.

12 years ago
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it won't be gift not sent, it'll stay at "waiting for response" or whatever it says. Which would suck. In my opinion, sending him an email saying you're trying to add him on Steam is good enough. If he doesn't respond after a week, contact support and reroll it

12 years ago
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Yeah, that's exactly why I rather give it on Steam chat. I get an instant response from the person, see that he activated the game and in case they forget - ask them to give me feedback. Thanks for advice.

12 years ago
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yeah but thats after 1 week. i think that if the reciver sometimes must mait until the week u should wait at least a week

12 years ago
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Contact support and roll on the floor

12 years ago
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Re-roll. If he didnt see your email talking about it, Im sure that he will not see the mail with the game.

12 years ago
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That is a problem.... people want a game, but they dont have 5 minutes to check mail....ehhhh

12 years ago
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Thanks for suggestions everyone, I will try and get it re-rolled if support approves. Or however this works.

12 years ago
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Closed 12 years ago by intoxeus.