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Region locked game

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Revyn

Well I bought a region locked game and added it to my library, since i can't play it is it possible to delete it ? Or is it atleast possbile to replace it buy a row version if I buy the game again ?

9 years ago

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18 Comments
LordRoyale

CD key or gift? You can get Steam to remove it. You might have to try a few times though. The first reply should be "WE DO NOT REMOVE GAMES FROM ACCOUNTS EVER."

9 years ago
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Revyn

it was a gift, so should I contact the support ?

9 years ago
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jatan11t
(Super Moderator)

How did you activate it if it's region locked? o.o

9 years ago
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9 years ago
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Revyn

I was able put it in my library, but I can't play it because of region lock
I just want to delete the game, so I can buy the game from the steam store

9 years ago
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JE9NA

how you can add game to steam library if region locked games cannot be added to library.?! or can be ?! VPN?!

9 years ago
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Khalaq
(Senior Moderator)

Could also be one of those games that can be added but not played outside its region. The gift looks like an ROW until you try to redeem it, and then you see this.

9 years ago
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JE9NA

That is something new for me ,but mby because i live in uk .
You buy gift which looks ROW and try to add it to library but you cannot do it ,that is shitty :::(
Why steam do something like that ?

9 years ago
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Khalaq
(Senior Moderator)

I don't know the cause, but it seems they did this within the past two weeks.

9 years ago
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hotbullet8

LATIN AMERICA FTW!

I hope you manage to trade the key for a ROW keys that you can use on the US

9 years ago
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chairmankao

Had a similar problem when free keys for that bonus sniper mini-game for Hitman Absolution were retro-locked to Japan. I had to submit a ticket to Steam Support explaining and requesting that they delete it. They wrote back with a standard response cautioning about permanent removal of games. I confirmed that I understood and still wanted it removed, and they did.

Steam Support's not that quick, so between waiting for replies, it probably took ... five days? No more than seven. But other than that, no hassle whatsoever.

9 years ago
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jatan11t
(Super Moderator)

I was expecting you to say more like five to seven months :P

9 years ago
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chairmankao

Shouldn't you Support people stick together? C'mon, embrace the Cult of Customer Service. Do not turn your back on them, Brother GAR.

9 years ago
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9 years ago
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madjoki

Currently gift copies from cheap countries are always runtime locked. (Supposedly gift copies only, games bought for your account depends on choices made by pub)

9 years ago
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9 years ago
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Revyn

Glad to hear it's possible. Thank you :)

9 years ago
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SHIV

contact steam support, ask them to remove it.

9 years ago
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