I had that once before. I asked for a second reroll to SG Support and got it swiftly.
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Yep, just keep on re-rolling until you get someone who doesn't own it.
I once had to ask for 3 or 4 rerolls once, albeit for slightly diffeent reasons. Was giving away Dragon Age Origins: Awakening which is an expansion pack and I kept getting winners who didn't own the base game.
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I've had a few rerolls, but never a repeat reroll. Just be glad there's bound to be someone on the list who doesn't have it.
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I can't manually exclude non-eligible entries. A reroll works the same way than when the initial winner is picked, it's completely random.
However previous winners that were rerolled are excluded from following rerolls, so with each reroll it's more likely that you get a valid winner.
-TempeteJoachim
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At first I wondered why you posted this as a reply to me, but then I realized that "repeat reroll" is ambiguous. I meant I never had to reroll a reroll, not that I was amazed I didn't get the same excluded winner again.
Yeah, it would suck if the system wasn't clever enough for that. :-P
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I rerolled one dlc 28 times, it was few copies of it but still... never going to give away dlc again.
Kudos to Rinarin, Lorkhan, thejadefalcon and bobofatt for patience back then ;)
oh, and it took 42 days, after that i asked to simply delete giveaways that were still without valid winners.
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Wow some people.... :/ Just keep rerolling, best luck to you that you get a winner that doesn't own the DLC! And thank you for the gibs
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Reroll it again!
It's like entering for giveaways in reverse!
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Definitely keep rerolling, painful as it is for both you and support.
I would say hopefully that would motivate SG to improve the checks to hide already-owned DLC just like games but honestly I don't know if that's SG's fault or Steam's. I'm willing to bet most people don't know that DLC will show up in the list even if they don't own it. I know I didn't for a while, until I saw DLC that I knew I had.
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Reroll 'till you get a winner that doesn't own it. :]
I once made a week long giveaway for the halloween event last year, and then a few days before my giveaway would end, Indie Gala decided to give that game away for free... T_T
Thankfully for me (and the support) the 3rd guy didn't grab a copy yet!
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I once did a private dlc gib. 3 people joined. I rerolled 2 times and the third one had a private profile and didn't accepted my invitation, so I sent it to his email. I'll never know if he had it or not.
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I once had to roll 4 times for a giveaway to find someone without the game. Of course I blacklisted those 3 owners, one even added me and said some weird stuff about my relatives because I blacklisted him.
Seriously though, why the hell would you join a giveaway if you're not even slightest interested in the game itself ? How can you not even know having it ? What is wrong with you people ?
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I had to re-roll three times at one time, if I remember correctly.
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So, it's exactly as the title says...
I gave away a DLC, and after having the GA rerolled because the first winner already owns said DLC, it turns out the new winner already owns it as well... Should I now open another support ticket and have it rerolled again? It feels a little stupid, you know, since I literally just did that... And I don't want to bother the support people any more than necessary, they are busy enough already.
Anyway, this is the first time something like this happened to me, so I'm sorry if this is a rather dumb question. I just wanted to ask for your opinion on this and make sure I handle it correctly. :)
Ah, this made me feel kinda annoyed... Might as well play a game to calm down a little.
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