Why are people blaming the developer here? The dev didn't get paid, tried to revoke LITERALLY STOLEN keys, accidentally got the wrong batch, and has already said that it'll be fixed for the people who bought via groupees.
Blame the people who didn't pay and caused the whole situation in the first place. I'm pretty sure that the bundle contract with Indiegala doesn't include a line saying "It is your obligation to harass us until we pay you."
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See what I mean now? Do you still think I am an entitled kid without any ethics?
This is going to happen again, if we don't stand up against this type of anti-consumer behavior now then it will just get more and more prevalent.
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Yes I still think all the people who raged without knowing all the details were entitled kids. They still lost a +1 they didn't even know they had before all this. Nobody lost a precious game they were playing, but yet they felt like it was worth destroying the life of a poor confused dev for, so no ethics at all.
What you still don't get is that the only thing Valve will ever do to make sure this doesn't happen is stop all devs from getting any free keys. So all your ranting is only causing the death of bundles, is that really what you want? Or do you actually imagine they will bother spending a money to review key revoking requests?
Can you stop for a moment with your anti-consumer BS and actually think about the magnitude of things, is a -1 really worth getting ANGRY ON? To me it's still worth a "Meh" at most. And please don't make ridiculous claims like "Next they will come and steal your TV!!!!!", no they wont.
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Yes I still think all the people who raged without knowing all the details were entitled kids. They still lost a +1 they didn't even know they had before all this. Nobody lost a precious game they were playing
That's a personal opinion though, and not really relevant to the conversation. If someone 'only' causes a 'minor' car accident, we still don't wash our hands of it all and say 'good job'.
but yet they felt like it was worth destroying the life of a poor confused dev for, so no ethics at all.
How was anyone destroying the guys life? He made a mistake and then immediately went into hiding, he tried to delete as many posts and ban people from posting about it on the forum before doing so. Poor guy, ok fine- but I doubt his life is ruined though. ^^
What you still don't get is that the only thing Valve will ever do to make sure this doesn't happen is stop all devs from getting any free keys. So all your ranting is only causing the death of bundles, is that really what you want? Or do you actually imagine they will bother spending a money to review key revoking requests?
That's a stretch, and its also something you never mentioned before. Valve already tried to contact the dev and he didn't respond.
Can you stop for a moment with your anti-consumer BS and actually think about the magnitude of things, is a -1 really worth getting ANGRY ON? To me it's still worth a "Meh" at most. And please don't make ridiculous claims like "Next they will come and steal your TV!!!!!", no they wont.
I never got angry about it, I still am concerned and wonder why some are not. Sure, it is a meaningless -1 right now, but who knows what it could be tomorrow. Maybe tomorrow it's a $60 AAA game, who knows?
The point is the power given to these devs allow this without any sort of process or investigation through steam. A dev could literally revoke keys just to troll people. If this can be done on accident, then it can be done on purpose and maybe even maliciously. Who knows, maybe this dev literally was trying to force people to buy the game twice? No one knows because the guy went into hiding lol
People have had their games revoked for posting negative reviews, so we know there is little reason needed and no oversight to the process that allows games to be revoked. Yes, it is a -1 now from an unknown dev, but down the road it might be much worse. If you allow the small slights you only make the larger slight someone's ambition.
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Any justice system also notes the magnitude of the crime for the punishment, it needs to fit the crime. Losing a +1 is worth waiting for the dev to fix his mistake, nothing more.
Who knows if your anti-consumer BS will cause Valve to shut down Steam tomorrow. It's not likely at all but who knows? Do you really live in a world like that?
The point is that you still want the death of all bundles and reselling, only Steam store will be left. When will you get that they will never spend any resources on looking at revoke requests ever?
Tomorrow the world might end if you continue posting me walls of texts. It's very unlikely but who knows, it might happen only for that reason. If you allow a kid to steal a cookie from the jar without putting them in jail, they might murder someone tomorrow, who knows.
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Right. Because you are just the glowing bastion of rationality. xD
You are proof that there are some who can never accept they are wrong with any sort of graciousness. Even in the face of stacking evidence you resort to simple personal attacks because logic is not your strong suit. Maybe when you grow up you will learn to take the L like an adult.
Sorry for your insecurity. I hope you get better soon! =)
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Where exactly have I been wrong? Care to point one actual thing instead of making wild claims? Try still looking in the mirror with your personal attacks...
Sorry for your total lack of ethics, compassion and logic, I'm not sure there is any cure for that. Maybe one day you will grow up to be the adult you imagine you are and understand that there are more important things in life than a +1, who knows. Now you're just an entitled little kid acting up because you can't have your candy.
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I am held responsible for my actions, you are held responsible for your actions. Please give me a valid reason why this person should not be held responsible for their actions?
If someone breaks your window by accident, do you say, 'No problem, I'll pay for it, it's not like you meant to break it' ?
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Of course they should be held responsible, where have I ever claimed otherwise? But how does that involve raging, bullying and filing tons of fake reports everywhere? You really imagine that losing a meaningless +1 is worth all that? In any justice system the punishment must fit the crime, it can't be much worse than it.
The proper sane adult way to handle the loss of +1 is to ask the dev, they realize it was a mistake and then you let them fix it within a reasonable time of 1-2 weeks. All from https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_en.htm
Why do people still compare the loss of a meaningless +1, a game they never played or wouldn't even know they lost if Steam didn't inform them about it to losing something actually valuable physical items? Let's make it more realistic at least with something of comparable value. If you drop a small coin on a street and a small kid picks it up and runs away, do you think it's sane and justified for you to
I will always choose 4, you can of course tell me why you would choose any of the other options.
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This guy put it best last week when the same thing happened:
https://steamcommunity.com/app/205730/discussions/0/1752358461524160544/?ctp=6#c1752358461543302116
I just worry we'll be seeing more and more of this, I mean devs in the past have revoked people's keys for giving negative reviews so there seems to be no due process to the system that revokes keys. With thousands of devs on Steam, not all of them are going to be rational or smart or make the best decisions.
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we need a list of revoked games ;) working on it? xD
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After he closed some threads, claiming he would care about this situation only his email left
budgiegamesindie@gmail.com
I think nothing will happen like in the case with the latley revoked game Insanely Twisted Shadow Planet
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A company makes a product
Product is ordered by a retailer
Retailer recieves an invoice for product recieved to pay for product at such a time included on invoice
Retailer sells the product
Customer buys the product
If the retailer doesn't pay for the product they've had, then it's between the retailer and producer of the product to sort out payment, whether that's through the courts etc. It has nothing to do with a customer who has brought said product and the owner of the product has no legal standing to come and remove said product from a customer.
Cheques and balances, this is how legit businesses work, it has to otherwise I'd hate to see their book keeping.
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You are certainly generally correct. In this situation, the developer seems to have been a bit hasty, and while he should have revoked all unused keys, he rather revoked all keys above the number sold, which it turns out were not sold in order, so many purchased keys were also revoked. His intent, according to what I have read of his postings, was to stop the retailer (Indiegala) from continuing to sell his keys without paying him. It seems to have been an honest goof, that he claims he is aiming to rectify one way or another. Does it suck? Sure! Was it probably a hasty move to protect himself without considering what other possible outcomes could occur, and did, almost certainly. Hopefully, the game will show back up in our Steam accounts fairly soon and this will be old news and the developer will have learned a valuable lesson.
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It may sound oldskewl but, If it occurs that I play a game and really like it!
I went to local stores and buy a hardcover disc ^^
good to have a supreme collection at home!
(all in someones taste)
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As much as I do like Fanatical, it isn't like they have never had disputes with developers...
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they sent emails with apologies and made replacements. Trashgala or go-go-trashbundle never sent e-mails like this
If you receive a “duplicate key” message when you try to redeem your Star Ruler 2 key, then please accept our sincere apologies. Your Steam key was deactivated but you are eligible for a replacement. To request a working key for the game, you can visit http://bstars.co/support. Please include the following information in your message:
Your Killer Bundle 8 Order Number
(the 24-digit code on your Order Confirmation email)
Your duplicate Star Ruler 2 Steam key
(Your old inactive key will be deactivated and you receive a new, working Star Ruler 2 Steam key)
If you are eligible, please allow up to two working days for your key to be delivered.
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My only point was that issues that Fanatical are not immune to issues with developers going nuclear. I'm the first to agree that Fanatical have always dealt with it in a far classier manner than their competitors. Given that I used to be a neighbour I have my own theories as to why...
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update
thanks to sebaszw
Dev answered
https://steamcommunity.com/games/397760/announcements/detail/3037010986400419954
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Guess the Dev is just a bit .... slow in his head.
there have been continuing activations of the game and as I have received no further payment I was simply trying to amend the issue before any sales.
So basically he got paid for his keys, but not everyone redeems his key immideatly, so he thinks IG is selling more keys...
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Message from Steam Support on Nov 18 @ 11:15pm | less than a minute ago
Hello,
Thanks for writing in today regarding your copy of Urban War Defense, and thank you for including the error message that prompted you to contact us. I took a look at your account and I can confirm that your CD Key for this game has been revoked by the game publisher. This can happen when a batch of keys are stolen, or perhaps the key was for a beta game that has shipped and you'll need to purchase it.
You should contact whoever sold you the key for all further assistance in this matter, as they are who sold you the key and are therefore the only one who can offer a refund or a new key.
Steam Support
David
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This can happen when a batch of keys are stolen
You should contact whoever sold you the key for all further assistance in this matter, as they are who sold you the key and are therefore the only one who can offer a refund or a new key.
Relevant parts quoted, so time to start being angry on IG.
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Very good. Seems dev is making good now, and tries to get us our games back.
I think Valve should have prevented dev from revoking the key from the beginning. Developer had a contract with Indiegala, so the keys were legit. But apparently Indiegala didn't pay the dev. So Indiegala had a financial debt towards dev. But customers should be kept out of this kind of legal fights between devs, key sellers AND of course Valve.
BTW I'm not siding with Indiegala. Until further notice why dev was not paid, I'm not buying from them anymore.
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But customers should be kept out of this kind of legal fights between devs, key sellers AND of course Valve.
Not much of a fight. Dev revoked keys BEFORE even trying to contact Indiegala.
I apologise for the inconvenience however this is on them, I will be contacting them to see what's going on in regards to the earnings as I have not seen a single penny.
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key revoked, developer claims Ig not paid, but he revoked groupee etc keys too, so it looks very shady.
I dont care if IG paid or not, 3rd party cant be punished, it count as a stealing according to law. If the developer have any disagreement about the payments between him/her and Indiegala then he should go to court when they dont have any agreement.
Returning stolen property is possible but only through police or officials. Doing it by their own is vigilantism.
Valve is accomplice in both cases.
Iam curious what valve support react to their crimes, i also requested the business informations of the said developer (which should be public information) so i can report it to european customer support agency and/or valve itself.
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I am not affected by this but I think that the idea of revoking a key that was purchased from a site such as IndieGala is terrible for both IndieGala and the developers who work with them.
IndieGala says that "they work directly with over 300 publishers and individual developers. Big guys like BANDAI NAMCO Entertainment, Techland and Deep Silver or brilliant indie publishers like Daedalic or E-Line media. We sell only legitimate keys received directly from devs, publishers or authorized distributors. Unless otherwise specified our products are delivered in form of Steam keys."
And my opinion on that text right now, is that it's a lie and a scam. It does not matter if the key was given for free (giveaway) or if you purchased it and paid a dollar or a thousand dollars. If something is yours, then it's yours. If sites like IndieGala cannot deliver keys that are genuine, then they shouldn't introduce themselves as "genuine", because they are not.
The developer, and all developers are legally allowed to revoke illegitimate keys, but they should start asking themselves what is the best option. What's better: Revoke a bunch of keys and make your legitimate customers angry (and probably lose more money while doing so) or maybe be organized and professional and look for a less-severe solution, such as contacting the people you're working with, socialize, have the decency to ask "hey dude, what's up, I have a problem"?
Imagine the consequences if Valve was more severe (they were more severe back then), when something gets revoked like that. Imagine receiving a huge pop-up on Steam accusing you of stealing keys. Imagine Valve considering all this a violation to their terms of service and having a "warning" on your account, thanks to an incompetent developer and some site that is supposedly not part of the gray market.
Don't make games if you don't know how to administrate them.
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I apologise for the inconvenience however this is on them, I will be contacting them to see what's going on in regards to the earnings as I have not seen a single penny.
Is this developer serious? It's been over a year and they haven't contacted Indiegala yet for payment? Right..
I spent some more time reading comments and then I saw announcement and now talks about fraudulent keys. His story has more holes than Swiss Cheese. This "dev" gives game developers a bad name.
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The fraudulent keys are the ones indiegala sold (according to the dev) but without him getting any money.
If you read his first post, and his last post (https://steamcommunity.com/app/397760/discussions/0/3374780959391387863/?ctp=18#c3374780959392249276)
you can assume the following:
What exactly happens with the 16133 keys is not clear, but it seems that's the ones the dev wanted to revoke.
As only 3867 bundles were sold, he thought that indiegala used the 3867 first keys in the file he sent them, and he revoked all the other keys.
But it seems indiegala used the key in a random order, so that by mistake he also revoked keys that he shouldn't have.
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3867 are the keys sold by groupees https://groupees.com/bagb7
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I was actually banned by him for posting a comment on the announcement saying that his story seems like bs and pointing out that he waited over a year to contact them for payment and that he gives devs a bad name. I'm fine with the fact he banned me, I'm surprised others which I thought made much worse comments weren't though.
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well, the developer created a news that it was a revocation "mistake". A few players blamed the developer, i also counted there without vulgare words what crimes he done according to law and guess what?
many comment gone, deleted by the developer and banned players from that games community hub, including me. Iam tired about such scammers and this time ill go through all the process to get punishment for this
This is now official, this developer is shady, and you can call it as he is: a scammer criminal, not just stealing, but trying to silence us too with community bans.
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Also to make it really official (not that he's shady but that he has been banning people and deleting comments) you might wanna post screenshots otherwise it's just hearsay.
For example I always thought you can see a red (Banned) next to the name in threads when somebody has been banned from a Community hub. I can't see any of those or did he also delete all comments from the people he banned?
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comment deleted, not just mine, i remember for a few other when posted and they gone too, sadly i not made screenshoot about those because not expected developer will go even more rogue and ban peoples, well, i can screenshoot the red bar at community hub of that game if you want.
But the more important question is: because of GDPR steam created a database where i can check all chat history, comment history etc but why gets vanished comment from there what deleted from community? on my personal archieve i still should be able to see it if i dont delete it from there, i wanted screenshoot it to show it wasnt anything there against community rules, well, whatever. Looks like small fake game developers whose dont even get any revenue for valve can destroy simple gamers and customers of valve with a loot of too powerful tools. GJ Valve.
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GDPR has nothing to do with it. You can't demand from the company that they'll keep your content for indefinite future just because you've wrote it. You can demand from company to remove all your identifiable data from their servers, but it's their decision what they do with your content, and they can choose to delete all or some of your messages without any legal issues. GDPR protects your privacy and enforces your choice to remove your data, but it's still company's decision what it wants to do with your data until you ask for removal.
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i know what GDPR does thank you, but steam was able to review my comment so they stored it and it was unvisible for me, but based on my steam support ticket valve realised this is a leak so:
so soon i and others can share for what messages they were community banned by various shady devs to make people laugh:-D
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just so you know: Indiegala published invoice and payment screenshoot: https://www.indiegala.com/forums/topics/1853
IG keys were always safe, my IG keys never gets removed unless a developer goes rogue like this one, who also suppressing community opinions about, previous comments to hide his previous lies and community banning legit customers whose victim of this fraud by developer (and not from IG)
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seems like this is becoming more and more common. Like I'vepaid for something and received it. Just to have it taken away later andbeing forced to do some actions to get it back. I wonder whatcustomer protectionist service is thinking about this kind of business practice
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As usual, Valve won't take responsibilty for that, unless you purchased the games directly in Steam Store. :(
I'm afraid Valve would rather abolish the distribution of keys in general before changing the policies and privileges of Devs. But I dunno for sure.
If this is going to be a bigger problem with lots of abusing from Devs, it could possibly be reconsidered by Valve, and I really hope so. ;)
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Quote from Indiegala Mod https://www.indiegala.com/forums/topics/1853
Hello everyone,
We're very sorry to hear this has happened, we have contacted the developer to ask for clarifications on this but he hasn't replied yet.
Meanwhile, just to make this clear, we did pay this developer, which is Budgie Games and to prove that, please see the screenshots below from both, the invoice and the PayPal transaction ID from the payment.
Also, the developer has never contacted us after the bundle sale or after the payment has been made to ask us about anything or to discuss any issues about the keys, he simply revoked the keys without any notice to us or to the customers.
As soon as we'll have news from him, we will let you know.
Thank you.
EDIT: Update from mod
Hello again,
The developer replied back and said there was an error and he will generate a new batch of keys to send out to our customers.
We will update you as soon as we receive fresh keys.
Thank you.
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Thx for a UPDATE
Those are clear and solid evidences, that should challenge the integrity of the developer.
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If indiegala was that shady, I am sure we would have had many more cases than just the odd isolated one here and there. They sell like 6-8 bundles every week or two so I doubt they haven't paid the developers. It looks to me like the developer didn't get enough money so he/she is trying to make a scene to try and get something out of it.
I don't think IG should have released the amount paid as someone's earnings shouldn't be made public without their consent. Regardless of the number, its not really relevant here as the main thing is that the dev's been paid contrary to what has been said. Revoking redeemed keys that people have paid for is now looking very bad for the developer and hopefully they will correct the mistake soon before this gets any worse.
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I agree with you and couldn't really imagine that indiegala had shady business practices going on, but you never really know. :/
I think Indiegala revealed the exact amount for credibility reasons. And why should they protect a Dev who is actively damaging IG's reputation?
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You don't need to reveal all that info for the document to be credible. If you check the post they have made on their forum (see link below), they have redacted all the sensitive information and I think the document is still perfectly credible. If they start revealing this kind of info everytime a disagreement occurs, a lot of developers who wont want this kind of information revealed to the public will be less keen to deal with them.
https://www.indiegala.com/forums/topics/1853?page=last#last-post
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I guess the scumbag developer shouldn't have pulled a scumbag move and then called them out on behavior they obviously didn't engage in.. The only scumbag here was the developer, who defrauded people out of their legally acquired games and then tried to pass the buck claiming that Indiegala didn't pay him.. when they clearly did..
If them letting this stuff out when a shady, scumbag developer smears their business keeps that shady scumbag developer from doing this type of stuff in the future, i'm all for it..
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I was gonna post the same info
https://ca.linkedin.com/in/leigh-harrison-9a970663
gamers never forget,, dude scammed people for no good reason and has gone silent..
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too bad i cant find budgie games in UK company register and its pretty required for:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.complaints.screeningphase
He might be even avoiding tax by not creating real company.
Valve suggested i should contact with law enforcement and they provide all data, locations etc about the developer to the officials, they still accomplice in this case tho as they letting key revocation happen this easily, but seriously, police would just laugh, they dont have time for internet criminals. Humanity need draconian rules again for all kind of criminal activities, less anonimity on internet because its only good for criminals, pedophiles etc.
Valve still investigating the situation but they really need to stop its criminal activity for letting developers shady key revocations.
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https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime
It's not true about them just laughing at you. You can report any fraud via the police's online system if you have evidence that a crime has taken place.
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They targeted gamers.
Gamers.
We're a group of people who will sit for hours, days, even weeks on end performing some of the hardest, most mentally demanding tasks. Over, and over, and over all for nothing more than a little digital token saying we did.
We'll punish our selfs doing things others would consider torture, because we think it's fun.
We'll spend most if not all of our free time min maxing the stats of a fictional character all to draw out a single extra point of damage per second.
Many of us have made careers out of doing just these things: slogging through the grind, all day, the same quests over and over, hundreds of times to the point where we know evety little detail such that some have attained such gamer nirvana that they can literally play these games blindfolded.
Do these people have any idea how many controllers have been smashed, systems over heated, disks and carts destroyed 8n frustration? All to latter be referred to as bragging rights?
These people honestly think this is a battle they can win? They take our media? We're already building a new one without them. They take our devs? Gamers aren't shy about throwing their money else where, or even making the games our selves. They think calling us racist, mysoginistic, rape apologists is going to change us? We've been called worse things by prepubescent 10 year olds with a shitty head set. They picked a fight against a group that's already grown desensitized to their strategies and methods. Who enjoy the battle of attrition they've threatened us with. Who take it as a challange when they tell us we no longer matter. Our obsession with proving we can after being told we can't is so deeply ingrained from years of dealing with big brothers/sisters and friends laughing at how pathetic we used to be that proving you people wrong has become a very real need; a honed reflex.
Gamers are competative, hard core, by nature. We love a challange. The worst thing you did in all of this was to challange us. You're not special, you're not original, you're not the first; this is just another boss fight.
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Second update from Indiegala mod:
Hello again,
The developer replied back and said there was an error and he will generate a new batch of keys to send out to our customers.
We will update you as soon as we receive fresh keys.
Thank you.
Previous info: https://www.steamgifts.com/go/comment/d2SzDYI
Additional tunes from Budgie free of charge:
Breadfan
Give Me The Truth
Truth Drug
Crime Against The World
Finger On The Button
Don't Cry
Signed Your Own Fate
Picture On a Screen
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And I got so much shit for posting in this thread lol
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Still no news of the f*cker leigh harison.
Just poked in the paypal thread, he took the bait. Im banned from his community forum, so HE IS READING but not responding.
When does the class action begins against that shady morron to teach him there are rules in business !
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Let me guess, you regularly go around blaming victims everywhere you go? xD
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There you go again with that great logic of yours! xD
Because me complaining about this is equivalent to murder...
"Anyone who complains about something taken from them is a whiner, a bully, and an entitled kid"
Did I miss any other words of wisdom?
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Just like losing a +1 is equivalent to stealing your TV and stealing all your AAA games. Can you really be so ignorant that you don't even understand when you're made fun of? "Boohoo, the parody of my stupidness looks stupid", I wonder why that might be? It's still only the mirror you are looking at.
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We sure are all glad this jackhole developer that revokes keys without reason has you around to defend his glorious honor. Thank you for all that you do to make this world a better place. xD
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Where have I done that? You also haven't yet managed to find even one place where I have been wrong. Nice of you to avoid all the questions about the claims you make and continue ranting on imagining you're some kind of logical adult. What have you done to make the world a better place, been ANGRY ON the loss of a meaningless +1 like you admitted? You should start a club with Abrix where you can get ANGRY ON all kinds of things.
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I either got 2 keys from Groupees or 1 from there and another from IG. Either way, the key I activated on my main account hasn't been revoked, But the key I activated on my alt account has... >_<
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developer raged again today after his key request was declined by steam, deleted many topics, community banned again A LOT of players (at least many topics gone, "key revocation mistake" news (which wasnt mistake as he said before but he bans everyone who pointing out he said it was removed on purpose because not being paid by IG which become a clear lies after IG shared the payment screenshoots, but now he also deleted the whole topic with 250+ comments where he posted that and closed previously with some other topic, i think he working to clean other topics and all other comments even right now:-p) comments also decreased from ~85 to 79 when he posted that he cant get new keys from steam. Then i seen 12 new comment notifications and comment count still on 79:-D
Checking that community hub feels me to live again in communism, the developer is shame for democracy and free speach. He bans anyone who pointing out his lies.
I have a feeling soon everyone will be community banned who was robbed and decided to raise a voice about it, so the developer can act like nothing happened.
I hope indiegala get this guy to the court and will pay for his thievery and for his nazi community supression.
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To those who were defending the developer: Kek. Turns out he's just some British prick who decided to cancel all of the keys and come with a lame excuse. 😑
Edit: Btw, post on Steam Discussions has been deleted now and you can find Indiegala's official post here: https://www.indiegala.com/forums/topics/1853
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Defending someone who gets drunk on a weekend and does stupid things is never wrong, they had the perfect reason for it. Also laughing at the raging kids with no proof of anything isn't defending per se, it just looks like that if you're in the lynch mob demanding EU to export him to Russia and Gaben go steal all his TVs.
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This won't be the last time this happens. Maybe if enough people report it and make a deal about it, maybe Valve will do something to make sure it doesn't happen again?
Thanks for the update!
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You still want to go on about this? I don't understand why you feel such a vested interest in this since you plainly stated you don't care if you lose any of your games in this manner, but whatever.
Listen, you can't just present 2 options and act like they are the only options that exist. I was actually part of a group of players that pushed Valve to implement more optional privacy settings within steam. Did that cost Valve money? Probably, who knows how much. They still implemented it because its good business to keep customers happy, and now we have more privacy options (not enough still, but I digress).
In fact I could argue a small change to not allow devs to revoke keys without an investigation would save Valve money, because when 1000 players report a game or send complaints to Valve because a game got revoked unnecessarily, guess what? It costs time and money to address all those reports.
So not only would it be good for the users of Steam to make sure no keys are revoked without due cause- it would be good for Valve and save them money because their customer support won't become inundated with reports and complaints.
Call me mad all you want (I'm not), call me names all you want- I still feel like the proper recourse when something is taken from you without any sort of due process is to object to that sort of anti-consumer behavior. If no one complains, then companies feel emboldened to do it again, and push their boundaries even further.
Silence is complicity. Or even better- “Nothing strengthens authority so much as silence." ― Leonardo da Vinci
(Yes I realize Valve is not some authority but metaphorically speaking, they are the authority of their own platform)
Have a great day.
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I continue to go on because I actually like buying bundles and having keys for games, which you are trying to make a stop to even if you don't realize it. I can present 2 options just fine where one is the realistic outcome based on previous experience and other is asking what you think is the alternative.
Bundle sites and key resellers cost Valve tons of money already and they would love nothing more than to get rid of them all. So there is no gain for them in spending money on support looking at revocation tickets while there is plenty to gain by disabling the key system. Sending those useless tickets that never do anything can only cause this, nothing else. It would be best for Valve if you could only buy Steam games from Steam store, but it would be bad for everyone else.
The proper sane adult way to handle the loss of +1 is to ask the dev, they realize it was a mistake and then you let them fix it within a reasonable time of 1-2 weeks. All from https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_en.htm
None of this requires raging online, making false tickets and reports and bullying the confused dev until he just decides to forget he ever was a game dev, that way nobody wins or gets a replacement game. See how in reality you're trying to get everyone except Gaben's wallet to lose and I'm actually trying to get the consumers to win and not any kind of anti-consumer at all?
You can have the great day, I'll have to settle for a great evening.
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Just about everything you just posted was wrong, I'd say good job but then I'd be wrong too.
What kind of mental gymnastics did you have to go through to convince yourself this was a valid argument? Holy shit dude, just let it go.
And seriously man, I wasn't talking to you before but you had to reply to me, you had to make an entire thread to show how petty you can be, and it's tiring dealing with you so I leave you with this:
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I'm petty? When will you actually use your logic to make a real argument and tell me where I'm wrong exactly instead of just repeating that I'm wrong? My opinions are based on reality, yours on raging emotions.
I can understand thinking can be tiring, but you really should try doing more of it.
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But it's so much fun especially after their words fail so badly that they can only post meme pictures. Also I still like having Steam keys around and don't live in la-la-land where Gaben actually cares about users instead of his billions, so seems worth to me to oppose any attempts to get rid of the keys.
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I was done, I thought so too but I ended up taking the bait I guess. xD
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There is no bait, but have an educational story about Steam's deep care for customers.
Once in ancient times people could trade cards and other items freely on Steam and most were happy with no problems. But a tiny portion of people gave away their items to scammers who promised to give them untold riches tomorrow. After realizing that this was not a very bright idea, they flooded Steam support with tickets about it. Handling all these tickets would mean that Valve would have to hire actual support people and pay them money, so they decided to punish the 99%+ who never had any problems by introducing tradebans where they would keep all traded items for several days. The length of the bans just kept rising to the 15 days it's now. Of course you could trade instantly if you spent extra work on clicking email links or later installing their mobile guard. This resulted in lots of people just forgetting the whole thing since it was too much hassle so trading cards 1:1 to complete sets became much harder with less users. And this was obviously their goal all along, since users trading 1:1 gives them no cut so they want you to use the market instead, where you first sell your card and they take a cut, then you buy another card and they take a cut from the seller. And here we are today, with the mobile guard giving people the illusion that it's protecting them somehow and yet a tiny portion of people still keep giving their whole accounts to scammers, so nothing really changed.
Lesson of the story: they will never spend even $1 on support if they can increase their profit by punishing the users instead. This is the reality I'm talking about where they don't give a shit about anything other than the piles of billions of dollars Gaben can roll around in.
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Did anyone else get bundle key for this revoked?
https://steamcommunity.com/app/397760/discussions/0/3374780959391387863/
I got revoked, but no idea which bundle it was from.
Edit: Both IndieGala and Groupees keys were revoked.
Dev reply:
https://steamcommunity.com/app/397760/discussions/0/3374780959391387863/?ctp=4#c3374780959391446030
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