Have you ever had a bad experience with Humble Support?
It's always easier to blame a customer for something bad than solving a real problem with used/compromised keys
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Hi there, sorry for the topic.
Yesterday, I made a quick post asking about help with humble.
I found that my oldest bundle's remaining keys have been revealed or turned into gift links and used.
I am certain I have not touched them. None of my other bundles are affected.
I wrote into support yesterday. This is what I wrote:
and got this reply today, despite providing screenshots of the keys not being able to be activated in my account.
I have never even traded any games, or sold my keys to any sites.
Edit: Their reply after I tried to explain to them my keys are for my own use and for family members only.
And asking them to check that the keys in my account are used in my steam account since my account is linked.
Tbh, I'm fine with not getting replacement keys, but the response "support" has given here is not what I was expecting from Humble.
Might try tomorrow instead so "another" support member might answer.
Thank you to those who took the time to help so far. I honestly don't know what to feel.
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