Hello there! I have one problem that was brought by SGTools. It's a first time I am using these tools. Many thanks for creating and maintaining them!
When checking my account for non activated gifts, I get a message that game win for Sins of a Dark Age is not activated. However, when I check my "Gifts Won" list, I see this game, I see the key, marked as received. One more thing to mention, the giveaway for this game was my very first that I won, after I joined SteamGifts and it was won more than a year ago. So maybe I myself messed something up at that time?
Here is the link to the giveaway: http://www.steamgifts.com/giveaway/CFVrj/sins-of-a-dark-age
At the time of winning game was in Early Access stage. Eventually, game was released on Steam to be played for free. And now the game is removed from Steam completely. I know that I didn't find time to play it, because I was studying and also got overwhelmed by other games. Key is used and trying to redeem it gives "Duplicate key". Could it be possible that this game, going through Early Access and later stages, being free, yet not played, just vanished from my library on Steam?
What should I do to fix this?
Comment has been collapsed.
I just took 5 another random members from the winners list and checked them, and they appear as having it activated, so the problem is not on steam api misreporting it.
SteamDB tells that there is only one game appId, so different region appid doesn't seem to be the case here.
Are you sure you have it activated? Even if the game is removed from steam, it's never removed from your owned games.
Comment has been collapsed.
At that time I was in Denmark, now I am back in Lithuania but region shouldn't be too big of an issue. There are some games that were visible for me on Steam store and not in Lithuania.
It is entirely possible that I miss-activated the game. What I mean is, there was a time I forgot my Steam account password, so just created a new account and was logged in on it for a while. I will look into that.
But still... Since Steam shows that key is Duplicate upon trying to activate it again, it must have been redeemed somewhere and I can't get the game on my current account. Do you have any advice on what to do or who to contact?
Edit: SleepyCat gave answer what to do.
Comment has been collapsed.
Hey People,
Here's my story.
I activated with sgtools a while ago.
I've entered several gifts via sgtools but have always been sure to go through the sgtools check first.
Now I saw this giveaway in the Steamgifts forum - http://www.steamgifts.com/discussion/RepWl/birthday-trains-2-to-8 clicked on the giveaway and "Banned".
Can anyone provide any suggestions about how I can get the ban lifted / appealed?
Comment has been collapsed.
May I suggest putting something in the thread title like "contact SGTools Support here" or something to hopefully cut down on the creation of new threads asking SGTools related questions?
Comment has been collapsed.
Hi, not so long ago i win this game, but now i can't check "Not activated Gifts" options. When i start make screenshots i find the problem, game have in my account, but missing in my browser, something really strange....
There is some screenshot:
http://puu.sh/o88fa/e6e63e4339.png
http://puu.sh/o88KC/d02c4f98a6.jpg
http://puu.sh/o88Gn/ee77b9d439.jpg
http://puu.sh/o88JB/92c5657ff3.jpg
Comment has been collapsed.
Is there a script method to redirect people to the SG Tools requirements page if they click on a leaked GA link?
Comment has been collapsed.
I asked personally to the creator if he has given the url to anyone privately or published elsewhere and he said no.
I won't ban him and unban you just because you say so, without any kind of proof.
A private giveaway out of nowhere if not given by the giveaway creator is always suspicious, but you can check that with SGTools Helper.
Comment has been collapsed.
knsys,
I have a question about my giveaway dashboard. There's a giveaway listed there that I couldn't have possibly entered because I owned the game as of 18 months before the giveaway was even created. I'm not talking about the user's SGTools rules or anything, I mean on SG itself it wouldn't have let me enter. Ideas?
Comment has been collapsed.
You can get the url from a game you own on sgtools, if you try to enter the giveaway on sgtools, you won't be able (usually) because steamgifts will tell you that you already own the game. Of course there are exceptions to that, on games that steam api doesn't report as activated, but those are "few"
Comment has been collapsed.
About a week ago I noticed I am banned from SGTools. From reading the forum it seems I'm not the only one.
Can you (knsys) please check why and when I got banned and if it's maybe a mistake?
greetings
Comment has been collapsed.
There are some rare cases where some base steam games are not recognized as owned. This site uses a whitelist for not showing those games, if you find one please report it in the Official forum thread.
I won (and activated) the Red Orchestra 2 - Digital Deluxe Upgrade and the sgtools says I not activated this:
Red Orchestra 2: Heroes of Stalingrad with Rising Storm
Comment has been collapsed.
Hi,
let me tell you my little story : I won 2 giveaways from the same train, but before activate them, I went to the page to thank the creator, like every time. He blacklisted me...
I didn't understand, I passed the SGtool check, I bumped & thank the thread... I thought I did everything right...
So I decided to contact him : he said me I didn't pass the SGTool. He accepted to unblacklist me when I provided him a screenshot of my SGTool page that shows the URL. But now, I don't want to be banned for cheating SGTool, this is not my fault I think, so here all the info :
Thread : http://www.steamgifts.com/discussion/mN9hQ/bored-of-trains-heres-a-boat
Screenshot of my SGTool history :
And If there is a SG staff member here, I'm OK to reroll both wins.
If it can help to improve the "spyware" :) Thanks!
Comment has been collapsed.
I'm investigating the issue, mysql messed up some TZ_CONVERT randomly yesterday when I was fixing recent timezone bug when checking 3 month+ old giveaways with recent data.
Support knows it and rerolls are stopped for those giveaways right now, so don't worry about it.
Comment has been collapsed.
Bump for news:
Problem with timezone when retro-banning people from 3 month old giveaways has been fixed. During a brief period of time during Europe night time there has been a low number of giveaways reporting invalid entries for valid users, thanks to a mariaDb derp when processing more than 500.000 giveaway entries. Those giveaways are now reporting them correctly again, so in case of doubt, double check them if you want.
Comment has been collapsed.
Thank you for the update and the stats Knsys!
Those stats are interesting to see:
STATS (06/04/2016)
Number of users: 14.981
Number of users that are giveaway creators: 617
Number of banned: 112
Comment has been collapsed.
How to report an invalid entry? Should I report the suspected leaker as well? :S
Comment has been collapsed.
IIRC either message knsys or post in one of his old giveaways or this thread with the sgtools URL/SGT giveawayID . Might want to message him since you suspect the leaker. The report center is closed.
Comment has been collapsed.
Ah, thank you. First time I have to deal with this :( I think that issue was resolved, so I guess I'll just wait for the other thread to be reopened. Unfortunately I don't have enough prrof for the leaker.
Comment has been collapsed.
:(
I would still say to voice your suspicions, maybe they'll take a note of it and watch out for commonalities in future leaks.
Edit: Also I swear that Archi said that he would be taking a break from modding for other reasons.
Edit2: found it
I don't like bans either, and I stopped banning people until I'm happy with the way how banning works.
Comment has been collapsed.
Ah, I see. Oh, well, at least I can blacklist them both.
Comment has been collapsed.
Hello. I was banned from SGTools but I never tried cheating or entering on a protected giveaway without permission. I think someone may have post a link of a giveaway without saying it was protected with SGTools. Any support would be appreciated. Thank you.
Comment has been collapsed.
I use to enter a lot of giveaways posted on other sytes that may have leaked the giveaway. I didn't have SGTools Giveaway Helper, but now I'm able to know whether the giveaway is protected or not. (No second chance?)
Comment has been collapsed.
Hi. I use SGtool to check Not activated Gifts on my account. It show Dementium II HD (February 18, 2016, 12:37pm) Games wins not activated.
http://www.steamgifts.com/giveaway/4cxFF/dementium-ii-hd
But I have received. Does anyone know what is the problem?
Comment has been collapsed.
It's not an issue with SGtools because it doesn't appear in your account. Did you receive a copy of the game, either a gift or key? Maybe you should contact the giveaway creator of that giveaway to figure out what happened if you don't remember. Be sure to check your inventory too because it's easy to misclick to add to inventory instead of library. You have "Demented" on your account, maybe the giveaway creator mixed it up.
Also, you should make sure that you didn't win multiple copies of the same game either since that's against the rules. You can also check that with SGtools
Comment has been collapsed.
Giveaway with leaked entry: http://www.sgtools.info/giveaways/4c548d0a-fc20-11e5-a85e-04019cc0dc01
One leaked entry, not provided by me.
Also, I believe I've identified the leaking party. If you wish that info, please add me or provide a secure comm method so that I can do so without calling out.
Comment has been collapsed.
Whenever I try to go through a giveaway made with sgtools it says i have been flagged for unactivated wins or have a private profile, but i have a public profile and checked with sgtools itself and I have neither unactivated wins nor multiple wins of the same game
Comment has been collapsed.
Most probably not related to today's changes, but the "created before starting" problem.
If they are yours, check valid entries and ending time should correct itself.
If you are sure that before the rebuild they were ok, drop me some links to check privately.
Comment has been collapsed.
+1
[SGTools] Final Fantasy IX,Stories: The Path of Destinies...more | Detailed information and GA requirements... |
---|---|
[SGTools] Dragon's Dogma: Dark Arisen,Divinity: Original Sin - Enhanced Edition,The Banner Saga 2,No One But You,Barbie Dreamhouse Party | Detailed information and GA requirements... |
Comment has been collapsed.
since yesterday i can't pass the basic rules anymore.. it says: "Your account is flagged as having some unactivated wins of your profile is private"
but my profile isn't private and i already contacted support and they assured me that i don't have any unactivated wins
Comment has been collapsed.
1,728 Comments - Last post 6 hours ago by looseangel
12 Comments - Last post 7 hours ago by TheRegalMachine
234 Comments - Last post 8 hours ago by 1000mgGinseng
16,268 Comments - Last post 9 hours ago by Zmerii
23 Comments - Last post 10 hours ago by PurpleGirly
207 Comments - Last post 11 hours ago by rasLivity
13 Comments - Last post 18 hours ago by bulletme
108 Comments - Last post 3 minutes ago by TinaG
95 Comments - Last post 7 minutes ago by CultofPersonalitea
10 Comments - Last post 27 minutes ago by adam1224
16,757 Comments - Last post 48 minutes ago by MjrPITA
36 Comments - Last post 1 hour ago by ZungBang
170 Comments - Last post 1 hour ago by slaveofwant
2 Comments - Last post 1 hour ago by Leegak
SteamGifts Tools is a tool in a form of a website that lets you do some interesting checks to steamgifts mechanics:
Link www.sgtools.info
Themes
User Scripts
Tools
Limitations
This thread contains a Wiki visible with the GHWSGI userscript. If you prefer to see it directly on GitHub instead, click here.
This thread contains a Wiki visible with the GHWSGI userscript. If you prefer to see it directly on GitHub instead, click here.
This thread contains a Wiki visible with the GHWSGI userscript. If you prefer to see it directly on GitHub instead, click here.
Comment has been collapsed.