What do i do next? should i wait for a week and then click in "Not Received" ? or should i do something else?
Yes, this is the correct course of action. Leave a message in the giveaway as well saying what the problem is, if you've not already done so.
Will I get any problems if during this period i get to win SGTool protected giveaway?
No, as long as you don't mark it as received, you'll be fine.
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(from the FAQ)
As a side-note, any other games or software which the winner might send to you are yours to keep and have no bearing on whether or not the promised gift has been received. If he sent you Fallout 4 while still failing to deliver the Bad Rats he promised, the gift is still "not received" and should be marked as such.
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in the last 3 months I won 2 games that in the end I did not get, in one case he had no key for that game (it was used), in my second case the same game I won he already had in his library and played so I thought I will get it but I did not get it unfortunately and both of them I put on the black list and moved on, hoping to win these two games again.
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seem like your problem
have 1 dup key and 2 not send key..
just reported to support after 7 days ¯\_(ツ)_/¯
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Hi, this is my first bad experience in SG, I have won a fake giveaway (lucky me!), the creator published a game and gave me the key of a free game instead, and he didn't answer my message. My questions are:
1) What do i do next? should i wait for a week and then click in "Not Received" ? or should i do something else?
2) Will I get any problems if during this period i get to win SGTool protected giveaway?
Thanks in advance guys.
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