So I have just won PAYDAY 2: Clover Character Pack but after entering the key it turned out to be PAYDAY 2: The Diamond Heist. What do I do in such case?

9 years ago

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Let the creator know.

9 years ago
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Already added him on steam in order to inform him about the situation, unless there is an other way to let him know

9 years ago
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you can always comment on the giveaway - the creator gets a notification for it

9 years ago
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You can reply in his giveaway so that he gets a message notification here on sg too. Though i'm not sure he can be of help (he won that same dlc a pair of hours ago, so... well... maybe the fact the key is wrong is not exactly his fault XD)

9 years ago
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Writing a note in the giveaway comments is a good way to try to reach people too.

9 years ago
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He has to deliver the correct gift and unfortunately, there's no way for you to give the wrong one back. In the case he doesn't provide you with the right one, you have to mark it as not received after the 7 days have passed.

9 years ago
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Best bet is for the creator to have the giveaway game changed (via a support ticket) to what you actually got, if you're in agreement.

9 years ago
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Closed 9 years ago by Aldersberg.