We have plenty of advice on what to do, but very little advice on what not to do with regards to SteamGifts. This thread is to help those that have read the FAQ, but still may unknowingly commit an SG faux pas! Before you read on ensure that you have read the FAQ or are at least familiar with the rules. This thread should hopefully be a guideline on how to deal with things that aren't mentioned in the FAQ, or are common mistakes people make in their first weeks on the forums.

DO NOT POST a thread asking why your ticket has not been replied to. These threads happen once or twice a week and usually are from people who probably know no better. The answer is simple, there aren't a lot of support members trying to answer a lot of support tickets, there is nothing wrong with your ticket, it will get responded to eventually. Some people have tickets stretching back years, have patience and understand that they are volunteers.

DO NOT POST if the user Konrads6 adds you on steam to ask you to get him unbanned, you aren't the first, nor the last. He is perma-banned and these threads also seem to happen on a monthly basis, personally it doesn't bother me, but some people have started to get annoyed by it. Just know that he was banned and thats that.

DO NOT POST is this site a scam? No its not. Many people have won 100's of games, the average user enters 1,000's before winning anything. There are numerous threads on "how" to win, the best way to increase your odds is, get involved in the community. So giving away games to level up will give you access to games with less entries, posting on the forums and taking part in events will increase your chance(there are always numerous great events), take part in puzzles(a lot of people can't be bothered to solve them so you have a better chance of winning), basically anything but entering level 0 public GA's with 1,000's of entries increases your chance of winning.

DO NOT POST why have I been blacklisted? The response to this kind of thread is usually more blacklists. People blacklist for various personal reasons, not always something you'll agree with but the best thing to do is ignore it and carry on. If you REALLY need to know, contact the blacklister directly for an explanation, but do not harrass them or beg them to remove you. Let their reasoning be an indication of how to change your behaviour in the future.

DO NOT POST how do I level up? This again is posted weekly, you level up by gifting games. There is a CV calculator thread which tells you exactly how much to give away to hit each level.

DO NOT POST why did my level drop? Another of the weekly fun threads, your level dropped because your game you gave away in a bundle got put on the bundle list or there was a mistake during a sale(commonly Deponia is a victim of this) which gives you an initial false CV.

DO

use the search function to see if your question has been asked before, if its asked once a week, be assured people will give you a frosty answer. Its not you, its just people are sick of replying to the same questions. Thats not to say you can not ask questions, people here are happy to help on the main and we all had to start somewhere. If you find your question has rarely been asked, then fire away! If its asked semi-frequently but you want different information than is in the threads you found, start a new thead!

Credit to Mike90

These ones would be worthy additions:

Q: I won a game I don't like, can I regift it?
A: NO, you can't, stop entering giveaways indiscriminately to avoid this situation.
Q: Why can't I find this game in the giveaway list?
A: It was removed, either because it was available for free somewhere, or because its name sounds similar to a free game and too many users tried to take advantage of that.

There's lots of other things I can link to this which I will do in the future(including useful threads I've mentioned), a lot of people are getting more and more frustrated recently which isn't yours or their fault! If you are desperate for information on one of the topics I mentioned, post in this thread and I'll try and answer the best I can! A lot of this stuff doesn't really bother me, so i'll be happy to help where I can! I'm sure there are hundreds of others who feel the same!

For all the guys out there that are sick of replying to these threads, what have I missed that needs adding?

7 years ago*

Comment has been collapsed.

even I stopped reading that text wall halfway through - and I read all manner of craptastic stuff :) - bullet points and short answers would have been better

7 years ago
Permalink

Comment has been collapsed.

Bump! :3

7 years ago
Permalink

Comment has been collapsed.

Bump! :O

7 years ago
Permalink

Comment has been collapsed.

🆙

7 years ago
Permalink

Comment has been collapsed.

Bump! ^^

7 years ago
Permalink

Comment has been collapsed.

Bump for very nice and good information! :O

7 years ago
Permalink

Comment has been collapsed.

Bump! :-)

7 years ago
Permalink

Comment has been collapsed.

Bump! :-)

7 years ago
Permalink

Comment has been collapsed.

Bump! :3

7 years ago
Permalink

Comment has been collapsed.

Bump! ^^

7 years ago
Permalink

Comment has been collapsed.

Bump! :O

7 years ago
Permalink

Comment has been collapsed.

Bump! :3

7 years ago
Permalink

Comment has been collapsed.

Bump! :-)

7 years ago
Permalink

Comment has been collapsed.

Bump! :D

7 years ago
Permalink

Comment has been collapsed.

Bump! ;)

7 years ago
Permalink

Comment has been collapsed.

Bump! ^^

7 years ago
Permalink

Comment has been collapsed.

Bump! :3

7 years ago
Permalink

Comment has been collapsed.

Bump! :O

7 years ago
Permalink

Comment has been collapsed.

Bump?

7 years ago
Permalink

Comment has been collapsed.

bmop :v

7 years ago
Permalink

Comment has been collapsed.

bmup! :3

7 years ago
Permalink

Comment has been collapsed.

Konrad is so great that people even add him into FAQ.

7 years ago
Permalink

Comment has been collapsed.

Make Konrads6 great again! :v

7 years ago
Permalink

Comment has been collapsed.

New user here, thanks for the post! Learned a lot from it. :)

7 years ago
Permalink

Comment has been collapsed.

Learning things when you're a new user is a good thing! :-)

7 years ago
Permalink

Comment has been collapsed.

(commonly Deponia is a victim of this)

(commonly Daedalic Games are a victim of this) fixed
almost all of their games do that. ^^

great alt faq though, that i never saw before today. ;)

7 years ago
Permalink

Comment has been collapsed.

You wouldn't believe the I lost a level threads that out there because of Daedalic games and especially Deponia. ^^

7 years ago
Permalink

Comment has been collapsed.

So these are the "Alternative FAQs" I've been hearing about.

7 years ago
Permalink

Comment has been collapsed.

These alternative FAQs really deserve an applause

View attached image.
7 years ago
Permalink

Comment has been collapsed.

I would add new rule - although it's for old users not new.

Don't be offended by newcomers asking their questions. Built-in search option is shitty and important rules are in at least 3 places (faq, Guidelines, ToS, Roles). It's easier to just ask - some people will politely answer and guide new user. Also site is in english and users are from around the world - somebody might not understand rules/faq and when they post about their problem - there is possibility that someone will answer in their language.

Also it's much better when newcomer ask about stuff instead of breaking rules in his/hers first day here. If I see someone with a problem - I'm happy to help. Posts like "use google" doesn't really help anyone.

7 years ago
Permalink

Comment has been collapsed.

Co-signed.

7 years ago
Permalink

Comment has been collapsed.

A comprehensive and centralized FAQ wouldn't be a bad idea. ^^

7 years ago
Permalink

Comment has been collapsed.

So true. Also it would be nice to add different languages (for such centralized FAQ and whole site) - a lot of people would volunteer to do translation for free (i believe that polish version of FAQ is somewhere in the depths of forum already).

7 years ago
Permalink

Comment has been collapsed.

True, because English is for many SG users not the native language. :-)

7 years ago
Permalink

Comment has been collapsed.

+1 I agree with this.

7 years ago
Permalink

Comment has been collapsed.

So much this. You've all done it at some point, admit it. If you can't be bothered to help or be nice and polite, just ignore these kind of threads. Someone else will be happy to help.

7 years ago
Permalink

Comment has been collapsed.

to the top

7 years ago
Permalink

Comment has been collapsed.

All the way 🆙 ! :3

7 years ago
Permalink

Comment has been collapsed.

I'd propose to stick this post, but sadly it's impossible

7 years ago
Permalink

Comment has been collapsed.

It's a very nice and pleasant addition to the SG FAQ and guidelines. :-)

7 years ago
Permalink

Comment has been collapsed.

🆙

7 years ago
Permalink

Comment has been collapsed.

Bump it up! :v

7 years ago
Permalink

Comment has been collapsed.

Bump it again! :3

7 years ago
Permalink

Comment has been collapsed.

Thanks to everyone who is still bumping and making suggestions. Its nice to see not everyone is out to troll and hate people. However I feel I should let you know I'm inactive so I will not be updating the OP for the foreseeable future, you can still catch me around SG and steam as I've got a lot of friends here, but the forums are not something I wish to participate in.

If you are new and you want to ask a question, add me on steam. If you're an established user, help the new guys out or make this thread yourself but keep it updated. Carry on bumping this for as long as its useful!

7 years ago
Permalink

Comment has been collapsed.

It's unfortunate that you're not more active, and not only because of this thread :-)

Do you mind if I fork it into a new one, with more frequent updates? I misread your last paragraph. New thread coming up!

7 years ago
Permalink

Comment has been collapsed.

A little bumop for ali!

7 years ago
Permalink

Comment has been collapsed.

ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

7 years ago
Permalink

Comment has been collapsed.

Bump! :3

7 years ago
Permalink

Comment has been collapsed.

Up! :3

7 years ago
Permalink

Comment has been collapsed.

More up! :3

7 years ago
Permalink

Comment has been collapsed.

Bump! ^^

7 years ago
Permalink

Comment has been collapsed.

Bmop! :>

7 years ago
Permalink

Comment has been collapsed.

Bump! :3

7 years ago
Permalink

Comment has been collapsed.

Blep :P

7 years ago
Permalink

Comment has been collapsed.

^^ !pmuB

7 years ago
Permalink

Comment has been collapsed.

Bump! :O

7 years ago
Permalink

Comment has been collapsed.

Bump for return! :3

7 years ago
Permalink

Comment has been collapsed.

Very useful info, much appreciated!

Potential question - what is the etiquette for taking part in puzzle and/or train giveaways?

7 years ago
Permalink

Comment has been collapsed.

Do not share links!
Edit: In case of puzzles, do not share answers.

If you entered puzzle/train giveaways, bump the thread. If the creator of the puzzle/train asks for something specific, try to comply :)

7 years ago
Permalink

Comment has been collapsed.

Thank you!

7 years ago
Permalink

Comment has been collapsed.

As was mentioned, no sharing of puzzle information, bump the thread and no blacklist drama.

7 years ago
Permalink

Comment has been collapsed.

Thanks.

7 years ago
Permalink

Comment has been collapsed.

A lot of additional info from users is posted in the replies. Newbies take a look through the thread as time constraints prevent me from updating the op as much as I should.

7 years ago
Permalink

Comment has been collapsed.

Bump! :3

7 years ago
Permalink

Comment has been collapsed.

I haven't given up on writing an up-to-date successor to this FAQ, but it'll need to wait a few weeks until I have some free time. In the meanwhile, here's a Fre‎e Game Bump™

Game Fre‎e Key
Fight or Die Go here
  • Please don't take the key if you already own the game or are not interested in it.
  • If you to‎ok the key, please (1) activate it on your ac‎count, and (2) reply to let me know so that I can remove the link. If I see that the key was taken and there's no reply from the taker, I'll just include the complete link and their email address will be visible. Let's not go there, shall we? :-)
7 years ago*
Permalink

Comment has been collapsed.

Good luck making this FAQ Yirg, it would be helpful for new users and older users that don't know these things or live in an alternate reality . ^^

7 years ago
Permalink

Comment has been collapsed.

Game is already taken :) sorry guys

7 years ago
Permalink

Comment has been collapsed.

Enjoy! :-)

7 years ago
Permalink

Comment has been collapsed.

Thank you :)

7 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.