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Need help! What should i do.

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raynan222

I won one giveaway and the game owner gave me one area restricted gift on steam he didnt selected area restrition on giveaway creation so i won the game but i'm not in the correct region to claim it on steam. what should i do i know if i dont activate the game i will get flagged on SG

9 years ago

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22 Comments
Saberia

No you won't, keep the game and report him^^

9 years ago
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eeev

Oh yes, you will, why are you giving false advise to another person?

9 years ago
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Saberia

I just reported, doesn't need to wait for 7 days and administrator will tell him to talk to me^^(for changing or doing something to solve the problem)

I don't have time to play this for 7 days long @@

Maybe it's a bad idea for someone, but it's the fastest choice for me >_<

ps. of course I will tell the person who makes that GA first

9 years ago
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raynan222

Should i put on Report Reasons "Misleading Giveaway" ?

9 years ago
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eeev

Nah, no need to create a support ticket. As Budgie said below there, probably mark not received and move on.

9 years ago
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Sooth

How about, don't be a dick about the matter (as suggested above), and instead contact the creator and see what he has to say- perhaps he gave you the wrong key, or simply didn't realize the key was restricted.

After he gives you his 2 cents, you can type 'Agree to Cancel' in his giveaway, or simply mark 'Not Received', depending on how generous you're feeling.

After 7 days, if he still hasn't contacted you, mark 'Not Received' and move on.

9 years ago
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heolyeah

Gee Saberia, what if you happen to oversee something one day?

Reporting someone for this is just stupid. It can happen to anyone - Raynan, like I said in my other comment, just contact the person and tell them to log a ticket for deletion.... or be a douche and insist on him/her buying you another one

9 years ago
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Saberia

I just reported, doesn't need to wait for 7 days and administrator will tell him to talk to me^^(for changing or doing something to solve the problem)

I don't have time to play this for 7 days long @@

9 years ago
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Mully

there's nothing to report, even if the ga creator didn't deliver anything, you can't make a ticket with that info.

9 years ago
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Saberia

I just reported, doesn't need to wait for 7 days and administrator will tell him to talk to me^^(for changing or doing something to solve the problem)

I don't have time to play this for 7 days long @@

9 years ago
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Bloom3D

Mark as not received .

9 years ago
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oligovore

just write him, either he will fix it or not.
if not, mark as not received.

9 years ago
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raynan222

He donst answer

9 years ago
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EvilBudgie

Wait 7 days, mark as not received, move on.

9 years ago
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eeev

What have you tried? There are several ways to contact a GA creator. The fastest and easiest is to post a comment in the giveaway you've won. He/she will get a notification then.

9 years ago
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heolyeah

Happened to me a while ago, it can happen to anyone that they overlook a region lock..... just told him to log a ticket - I had to agree that they can delete the GA and all was fine - didn't get a game but at least no one gets in trouble for a stupid mistake.

9 years ago
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Sooth

but at least no one gets in trouble for a stupid mistake.
Props to you for respectful outlook and conduct. :)

In my case, it was GreenManGaming having a hidden 'keys are no longer guaranteed to work after 7 days after purchase' rule [official rule as stated by support], and expiring some of my keys.
I'm quite glad the people involved were as generous and sympathetic as what you detailed.

9 years ago
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heolyeah

Nobody is perfect, can happen to anyone. If we just went through life assuming people meant harm with every single mistake they made - oh my.

edit: oh wow I didn't know that was even possible? Do they sell them again then o.O

9 years ago
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eeev

Best thing is to get in touch with the giveaway creator. He might provide you with a region free copy and all will be fine. Maybe he will not be able to do that. Either you insist on your win and mark the game "not received" after the waiting period of 7 days, or you agree on the deletion of this giveaway for the creator, so he can make another proper region restricted giveaway for the game.
Best ask him if he knows about region restrictions, point him at the FAQ and Guidelines. Or maybe he just made a mistake. You will only known when you talk to him/her.

9 years ago
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Mully

reply in the ga thread so the creator notices you, write on his steam profile, add him on steam.

- if you can contact him, return the gift and ask for a row copy. if he doesn't deliver, mark as not received and move on.
- it you can't contact the creator, mark as not received after 7 days. would be a nice idea to keep the gift for some time in case he comes back and tries to fix the mistake.

9 years ago
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CyberKiller

Personally I'd talk to the creator, probably try to convince them to cancel the giveaway, then make it anew with info about region restriction.

9 years ago
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raynan222

Ty everyone was necessary many tries to get in touch with him but we solved the issues

9 years ago
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