PSA: DailyIndieGames (DIG) deletes your account if you don't login for a year

And still useless gems

Wow. I could totally understand them deleting accounts that never made a purchase, but this is just pure asshattery from them. I don't think unused accounts on a website (especially those of paying customers) take up enough server space to warrant deleting ones that have content on them, even if they haven't logged in in some time. =(

i have $$ wallet stuck there from selling c2c before he suspended his marketplace without prior notice, im now just waiting to spend it on anything worthy
maybe ill spend it on anything so i can finally close my account like i did for g2a

yikes, something does not seem right with this situation
going to shake this bottle of vodka with rage at someone
i'm triggered now...

I had the same thing happen to me a few months ago, no way to get it back either. I never received a warning email either.

That sucks. Few rows in a database aren't costing much of anything. I always save my keys to a spreadsheet immediately, I never keep keys unused on a shop. After Indie Royale, Otaku Bundle, Go Go, Cubic Bundle etc going out of business, plus humble bundle running out of keys for unrevealed gift links, I just don't trust any of them. Also should probably activate or give away keys ASAP with all of the deactivated keys out there these days. The world isn't safe for us bundle hoarders anymore. 😭

DIG always came across to me as an extremely shady site, so never ended up setting up an account (though considered it when 'KO Mech' was bundled there). Glad I listened to my gut and didn't give them any business.

That said; I think It's ok to delete accounts without purchases, but deleting ones that do have purchases or developer accounts is just wrong.

I could login to my account. But everything seemed to be gone. Couldnt find anything I had bought before. Even when I changed to show used keys.

I would log in more often if it didn't take me 20 bloody tries to solve their cancer recaptcha

Otherwise our server requirements and costs keep increasing as we keep storing unused accounts

Also, funny how grey markets websites are the only websites in the world where keeping a few bytes of data is deemed unsustainable. (the only other example of e-commerce website doing that that comes to my mind is G2A)

our server requirements and costs keep increasing as we keep storing unused accounts.

I might be wrong, but I think this was already proved to be bullshit a while back, when another website started deleting people's accounts.
Nice try, DIG.

no single reminder were sent to me too and they also deleted my account where i had made before quite a few purchases.

Bump.

Is there a reason why they wouldn't send you an e-mail with all your keys before deleting your account? I remember that one of the bundle sites did that before shutting down (but I don't remember which one it was).

This

Otherwise our server requirements and costs keep increasing as we keep storing unused accounts.

and this

We also offer a feature where you can export all your keys to a CSV file and store them locally.

is bullshit. As ShannonA81 pointed out, they could delete just the accounts that never made a purchase or that don't have any unused Steam keys (since they already are automatically purged if marked as used) and no other valuable information (remaining balance in their wallets, games listed in the trade/marketplace,...). And keeping those records amount to almost nothing (if done correctly) as other users have pointed out, especially when you're already purging some of the data (keys marked as "used").

And to export all the keys to a CSV you must log in, so there's no point at all to remind you of that when your account is already gone.

I don't use DIG, but the reason for deleting accounts sounds like BS to me.

The server costs are pretty much the same whether you have 10 accounts or 1 million accounts, it can't be more than a few kilobytes of data per user... It would be a joke if a store like them can't handle the cost of storage (can't be more than $100 a year).

I don't even know if I have an acc or not. :D

These lowlife, poor excuse for a company have done this to me, I will be reporting to trading standards and letting everybody know they are thieves.

this is a perfect example for first world problems xD