Hello, I have problem with Steam images - it completely won't load, look -https://iv.pl/images/50181704426158585226.png

My network connection is very good (for example I can play games online with minimal ping and watch HD movies on YT). This is something wrong with Steam or my PC? Have you similar problem?

7 years ago

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Did you try this? Otherwise, if you want to do it manually, the respective folders should be something along those lines:

Standard:

%steam%\config\htmlcache\

Big Picture:

%steam%\tenfoot\config\htmlcache\

In-game:

%steam%\steamapps\common\%game%\config\html\

7 years ago
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Incase you didn't look at this thread again:

Skibby and headmonkeyboy, I done what you told to me and... nothing happens. Now Steam can't load anything (except my library) and it's running so slow. Steam images in normal website (Firefox) won't load andI have only black screen on steam browser when I try to open something like show, market etc
I'm so depressed right now
EDIT: Oh my God, look what happens to my Steam... - https://iv.pl/images/96079546665239007844.png

7 years ago
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Try dumping the Steam browser cache. Steam, settings, web browser. Delete the cache and cookies, then restart steam.

7 years ago
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Incase you didn't look at this thread again:

Skibby and headmonkeyboy, I done what you told to me and... nothing happens. Now Steam can't load anything (except my library) and it's running so slow. Steam images in normal website (Firefox) won't load andI have only black screen on steam browser when I try to open something like show, market etc
I'm so depressed right now
EDIT: Oh my God, look what happens to my Steam... - https://iv.pl/images/96079546665239007844.png

7 years ago
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Skibby and headmonkeyboy, I done what you told to me and... nothing happens. Now Steam can't load anything (except my library) and it's running so slow. Steam images in normal website (Firefox) won't load andI have only black screen on steam browser when I try to open something like show, market etc
I'm so depressed right now
EDIT

Oh my God, look what happens to my Steam... - https://iv.pl/images/96079546665239007844.png

7 years ago*
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How much memory do you have left on your C: drive and the drive where you've installed steam? Are those discs nearly full?

7 years ago
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On C I have 76.5/195, on D (where I have Steam) I have 83.3/270

7 years ago
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Alright, so that's not the problem then.

7 years ago
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And before you do anything drastic, disable any relative add-ons (or extensions) and/or try a different browser!

7 years ago
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I tried IE and Chrome. On IE I have infinite loading, on Chrome this - https://iv.pl/images/20806068078119077986.png

7 years ago
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Zmień DNSy w karcie sieciowej.
(Losowy Strzał)

7 years ago
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Mam dynamiczne DNS, to nic nie daje :(

7 years ago
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To występuje tylko na Steamie, czy na innych stronach też brakuje obrazków?

7 years ago
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Tylko Steam

7 years ago
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Nie, one działają

7 years ago
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Masz telefon z dostępem do internetu?
Jeżeli możesz, sprawdź na WiFi czy zadziałają obrazki. A potem sprawdź na internecie mobilnym lub cudzym wifi (lub publicznym) czy jest to samo.
W ten sposób zdiagnozujemy, czy przyczyną jest Twój dostawca internetu.

PS: Widziałem tę wiadomość z Oracle VM, stąd taka prośba by to sprawdzić :p

7 years ago
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Na telefonie wszystko dziala jak należy, zarówno z WiFi i Internecie mobilnym

7 years ago
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That happens occasionally in the Steam client too.

7 years ago
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Did you restart your internet modem/router and computer?

7 years ago
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I restarted router but nothing happens

7 years ago
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Haha :D Especially that important bit at @1:10!

7 years ago
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It's not funny :( But yes, I tried

7 years ago
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Try this...
Delete all files in your Steam folder except "steamapps" "userdata" and "Steam.exe".
Then reboot your pc and run Steam.exe from the Steam folder.

7 years ago
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It sounds very serious - I try it tomorrow

7 years ago
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Don't worry it's not dangerous...
It's the fastest and safest way to reinstall Steam.

7 years ago
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I had a similar problem in the past, it turned out it was Adblock plus's fault.

7 years ago
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I turned off Adblock but... yes, nothing happens :(

7 years ago
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Can you check your hosts file? Maybe it's blocking something.

7 years ago
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My hosts is default

7 years ago
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There was a similar issue with german Steam users a few days back, probably a routing issue or something.

In Steam Client, Steam - Settings - Webbrowser - "Delete all browser cookies"

In your browser, you can try switching the user-agent, there are browser-addons for that for most browsers.

Does this one load properly? http://store.akamai.steamstatic.com/

7 years ago
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I deleted cookies but still nothing.

This website has similar problem - I can choose any game but images still won't load

7 years ago
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Can you copy the link to a image that doesn't load and post it here, so it can be seen where it leads to?

7 years ago
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This pictures won't even load, when I right click on "current" photo (in shop gallery) I don't have photo menu, like copy, copy URL, full screen etc. Like those photos won't exist

7 years ago
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Do as Nate says, if it doesn't solve it then it's about client's network connection. Check if Steam is blocked in by firewall, turn off vpn and dns and try again.

7 years ago
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I don't have firewall and VPN and my DNS are dynamic :(

7 years ago
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Or, instead of doing all that, just wait.
Steam craps out like that all the time, just one more list of annoying bugs with the system Valve doesn't care to fix.

7 years ago
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Okay, only thing I can do now is waiting :(

7 years ago
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+1 Happens to me at least every few weeks.

7 years ago
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Summer is comes

7 years ago
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The content filter on the firewall at my job blocks steam images from time to time, it usually goes away after a few hours (I guess after the filters have been updated).

7 years ago
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But I don't have firewall :(

7 years ago
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What about your ISP?

7 years ago
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What is ISP?

7 years ago
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Internet service provider, the company you get your internet connection from.

7 years ago
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7 years ago
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Done, still nothing :(

7 years ago
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Is your net having issues at the moment?

Open your command prompt as an admin.
In the command prompt type ping -t google.com
Then hit the enter key.
Let this run for a bit and see if it says timeout on any of the hops. Can you tell me if the ms(milliseconds) are low on each hop or are they in the hundreds or thousands?

7 years ago
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Lowest 44, highest 279

7 years ago
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Try disabling https everywhere if u have it enabled.
Also check your firewall and hosts file, if it's not browser only.

7 years ago
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Don't do anything, seriously. I've had the same issue a couple of days ago and it fixed itself because it was a Steam issue and not an issue on my end so I'm pretty sure it's the same case for you. Just give it a day or two and it should be back to normal.

7 years ago
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Okay but can you tell me one thing? Have you this problem only on Steam client or in normal browser too?

7 years ago
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It was everywhere for me. It was on Steam and every browser I've tried. My friends had it too so I definitely know it wasn't just on my end. I guess Steam was having another hiccup before the Steam sale.

7 years ago
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Thanks, maybe in next few days this will come to an end

7 years ago
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Don't worry, it will sort itself out. =)

7 years ago
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I hope:(

7 years ago
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For me it usually takes between one hour and a day.

7 years ago
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Had the same problem. Fixed it by changing DNS. Step by Step guide of what I did. (Using Windows 10)
Step 1: Go to Start Menu search bar and type "Network and Sharing Center" and press Enter.
Step 2: From left side menu, choose "Change adapter settings".
Step 3: Choose the active connection/adapter you are using, right click and select "Properties" from the drop-down menu.
Step 4: Choose "Internet Protocol Version 4 (TCP/IPv4) and click "Properties"
Step 5: Now select "Use the following DNS server addresses".
Step 6: In Preferred DNS server, type " 4.2.2.1 ". In Alternate DNS server, type " 4.2.2.2 ". Click "Ok" and you are done. Steam images should load now.
If it doesn't work, try exchanging the dns address locations (example: putting 4.2.2.2 as preferred & 4.2.2.1 as the alternate).
Hope this helps out.

7 years ago
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I done it but still nothing happens :(

7 years ago
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That's sad to hear. I tried a lot of things, this is the only one that worked for me. Hope you can figure out what's wrong.

7 years ago
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I hope too:(

7 years ago
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I would check hosts file, something similar happened to me, but with Origin.

7 years ago
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My hosts is default, I checked it

7 years ago
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Deleted

This comment was deleted 6 years ago.

7 years ago
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And when this problem was ended?

7 years ago
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I ran virtual machine in Oracle VM Virtualbox and entered Steam website - I have infinity loading, so the problem is the same.
I don't know what to do now

7 years ago*
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Try a different device like a mobile phone or tablet using the same internet connection. If it happens there too, you know it's not your PC.

7 years ago
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On smartphone everything is ok

7 years ago
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The summer sale is approaching. Perhaps they're crashing their servers more gradually this year, to save us the shock.

Because Valve care about their customers.

7 years ago
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you want to edit your computer's host file.

7 years ago
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My hosts file is default

7 years ago
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you can try to add it to your hosts file.

104.115.209.150 store.steampowered.com
104.115.209.150 steamcommunity.com
162.242.173.193 cafe.steampowered.com
46.16.252.18 na.gcsip.com
162.254.192.20 client-download.steampowered.com
210.61.248.50 akacdn.valve.com.edgesuite.net
210.61.248.50 cdn.akamai.steamstatic.com
104.115.209.150 steamcommunity.com
117.121.249.253 cdn.steampowered.com
210.61.248.50 images.akamai.steamusercontent.com
210.61.248.50 steamcdn-a.akamaihd.net
210.61.248.50 steamcommunity-a.akamaihd.net
210.61.248.50 steamstore-a.akamaihd.net
210.61.248.50 store.akamai.steamstatic.com
210.61.248.50 store.valvesoftware.com
104.115.209.150 forums.steampowered.com
104.115.209.150 steamcommunity.com
104.115.209.150 storefront.steampowered.com
104.115.209.150 support.steampowered.com
117.121.249.253 media.steampowered.com

7 years ago
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I can't save edited hosts

7 years ago
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What do you mean, you can't save? Did you run NotePad in admin mode? Hm... maybe check the task manager if there isn't something like an adblocker or antivirus program running in the background and blocking anything... if that doesn't work, try to reinstall all browser applications, also Steam itself and ultimately you can try and check for any virus/malware via malwarebytes or something similar. Did you try resetting your router to factory settings? And last but not least, there's always the option to just wait and see if the problem doesn't solve itself somehow :s...

EDIT: Oh, or maybe just look if Java and Flash are up to date...

7 years ago*
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It's something like "You do not have permission" when I try to save edited hosts - I translated it by myself because I don't have english operating system.
I updated flash player but still nothing, I scanned my PC too - with Microsoft Security Essentials, MBAM, ADW Cleaner, mrt tool and TDSS Killer and 0 threats in all of these programs

7 years ago
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Try this for editing hosts or disable your antivirus for the time. Hm, dunno what to do then, at least I can't think of anything else right now. Sry :s.

7 years ago
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I edited hosts and saved... nothing happened. I'm depressed

7 years ago
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It's very strange, I don't have pictures in humble bundle too.
I checked it on smartphone and second PC too - it works on those

7 years ago
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Deleted

This comment was deleted 1 month ago.

7 years ago
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So what can I do?:(

7 years ago
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Well, I made Wi-Fi router from my smartphone and I connected my PC to this - it worked, so I think I have problem with net

7 years ago
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