Thanks!
Considered posting into that topic, just it's about unredeemed keys. Also, I'm not sure if there's a way to actually find it using the name of the game. Leaving this here as a signpost then.
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To add to this sign post: seems like it was an accident and devs are trying to resolve it: https://x.com/ValfarisGame/status/1839007162409898279
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How do you accidentally revoke thousands of Steam keys like that?
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No idea. I never release a game on steam, so I don't know how those tools work. Definitely weird, but also a good reminder that we don't "own" these games.
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my assumption is they tried to revoke unused keys from those times and its as simple as a checkbox to revoke used ones to.
I haven't published anything on steam so I have no idea what the tool for revoking keys and such is like.
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Game's publisher is aware, and working on it.
https://steamcommunity.com/app/600130/discussions/0/4840896594185279881/
Edit: Licences should be restored now. If it hasn't been, try contacting Big Sugar support.
https://www.bigsugar.games/contact/
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I like how someone calls the devs scammers after saying they are working on fixing it lol
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Entirely too many people ready to start fires--over a game they probably paid a buck for, and never played.
Just let them figure out what was likely a mistake. Set yourself a reminder to check in next week or something.
It's not good that this can happen, but cripes.
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A buck or 100 Dollars, i paid a game is unfair you revoke a game...
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Sure, but it seems like a mistake. And I'm willing to bet almost nobody making a stink was going to play Valfaris today.
Set a reminder in your calendar. Let the dust settle. Don't waste your own time, or clog up Steam/Fanatical/Big Sugar support with a mess of individual reports for what is a widespread issue--which they are already aware of, and seem to be fixing.
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His posts are actually just rage bait to farm Steam points via Clown awards. He posted this before:
https://steamcommunity.com/app/600130/discussions/0/4840896594185264671/
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Can't believe that's a thing these days, steam should do something about it, but most likely won't happen.
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How many times didn't a dev said it was an "accident" until they figured out the backlash they got, and then figured maybe i shouldn't have done this, and then come with a fix.
Not saying it is with this case, but it happened many times in the past.
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I read this comment from another person
"Something is Fishy here, Publisher posted this putting the ball in Steam's Court.
Fanatical informed me this is an issue with the publisher and they have reached out with no more information at this time. But Steam has informed me this is an issue with the developer.
It's like that spiderman meme with everybody pointing a finger at eachother."
OMG
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What will happen with keys not yet used? I added one to the train
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I have a question, now my key is gone, but they fix how back on my account?
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They will figure it out. It has happened before with different publishers and they were able to fix it with Valves help one way or the other.
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OMG, i read comment on Steam, say the developers give keys on Discord....
https://steamcommunity.com/app/600130/discussions/0/4840896594185350080/
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Same. Well... Let's see how quickly the game rating will be dropped, the process has already begun, as I see :(
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For sure i don't enjoy the Discord for give me the Key, they want "prove" you have it but i buy it years ago i don't remember where and i delete the revoke Valve message, i never buy games from this developers anymore
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Yes, I think so. There's no guarantee that it will get sorted out automatically, so it's best to write a ticket and also let the GA creator know.
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got a reply to my ticket that it got fixed again. and it really did. so all back to normal :)
happy cakeday!
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Mine was never revoked. I was just thinking maybe this was a good thing this happened so when the keys are replaced people may have this game on their mind and they will play it. I thought Valfaris was a very solid game. I found the sequel more enjoyable but it seems to have went under the radar and not many people have played it.
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Got mine from a barter trade, I hope devs fix it without needing a proof of purchase...
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The game has now been restored to effected accounts, so everyone should have no problems with the game now. Was able to confirm it is in the library of multiple people reporting it was revoked.
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Glad it got sorted out so quickly. I had 10 giveaways on here, all from that batch of keys! Whew.
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Were unredeemed keys also restored? I have it back in my library, but I don't have any unredeemed keys to check.
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Just going on the language used by the developer, I believe the answer would be yes. Here's what they said: https://steamcommunity.com/app/600130/discussions/0/4840896594185279881/?ctp=8#c4840896594186429801
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I also can confirm I got a revoked message for Valfaris, but the game is still in my library.
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Confirming I got the game back, happy cakeday too!
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I can conform that Valfaris is back in my account.
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My girlfriend got her game revoked, but i did not, even though i own it too. However, she got her game back some hours later.
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Keys have been re-activated, game simply appears in Steam library again. If you haven't dismissed the account alert with marking as it read, now you may have a broken one (empty), but that's supposed to disappear the next time Steam restarts.
I just got a popup about it a couple minutes ago. While I don't know what the exact source of the key was (I won it here), most probably it's not a single key that got revoked.
Do you want to read more? There's some related discussion in the revoked-keys topic.
If you won the game:
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