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Region Locked Key. What Now?

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Paynamia

So, today was my first win, save for Galactic Arms Race, and it turns out that it's region-locked. What's the proper course of action in this situation?

11 years ago*

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16 Comments
Ayce

Steamgifts support, mark the game not received.

11 years ago
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ap0

Region-locked keys are against rules, but if you received the key, open a ticket. Because the gift WAS RECEIVED.

11 years ago
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Argeus

But not activated, that's as good as not received. But yes, contact support. Or contact the creator and point him to the rule and the SteamDB for the game (showing that it has regional restriction on activating). Maybe he will take back his key and get you another one that works...maybe.

11 years ago
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PIRATEorNINJA

Checking the rules and FAQ thread here Rules Thread click here
States that "**Do not submit CD-keys or Steam gifts that have regional restrictions, or those that require VPN activation or methods to bypass regional restrictions.**

so it looks like that GA you won was not setup correctly. I would say to sumbit a ticket with the GA link and explanation that the game you were sent was region locked.

11 years ago
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ladynadiad

To be fair, thee really isn't a way to know it is region locked without having someone try to activate it outside of a few particular instances where it is actually mentioned. But support has to make that call, not any of us.

11 years ago
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PIRATEorNINJA

i know i was just showing him the rule. i didnt mean to imply it could have been done on purpose.

11 years ago
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Ayce

so wait you won the same game 10 months ago?

What gives?

or was it a BETA?

11 years ago
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ap0

"save for galactic arms race"

(besides galactic arms race)

11 years ago
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PIRATEorNINJA

if i remember there was a dev giveaway for this game and it was like A LOT of copies given, somewhere near the 2500 mark i think, maybe more.

11 years ago
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ap0

25,000

11 years ago
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PIRATEorNINJA

yep i just saw that, still havent seen one bigger than that since lol.

11 years ago
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SHIV

Depends on the game. If it's a crap game, report, if it's a great game, VPN.

11 years ago
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Argeus

And risk getting banned on steam?

11 years ago
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SHIV

The odds of getting banned for VPN activation are nonexistent, I've never heard of anyone getting banned for VPN activation. At WORST, the game gets removed. Valve only cares about VPN when it comes to purchases, and only because it hurts their profits. A key has already been paid for, so valve doesn't care.... So yeah, it's worth it if the game is great. But if it's a cheap game, it's not really worth the effort.

11 years ago
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Argeus

You've never heard doesn't mean it doesn't happen. But even if they don't ban now, I'm pretty sure that history will remain for the lifetime of the account. What happens when Valve decides to enforce the rule since it already exists in their ToS? Would you risk your account just to be able to activate a game you might have gotten cheaper? So telling someone to use VPN is not a good advice IMO.

11 years ago
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CaligoClarus

What is the game tat can't activate in the USA? At first I thought theis would be about Aliens:CM

11 years ago
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Closed 11 years ago by Paynamia.