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My keyboard doesn't work [FIXED]

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huskywing

On my desktop, that is.
I recently ran IObit's Driver Updater but as soon as it finished updating my drivers my keyboard stopped working. I restarted hoping that would fix it, but it still doesn't work and now I can't log in, and I have no idea how to do a system restore without a keyboard. I really need help D:

All USBs work, and the keyboard works on my laptop. I have no clue what I'm doing.

You guys were a lot of help, thanks! <3

11 years ago*

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16 Comments
EthylMethylEther

Can you use the on-screen keyboard from the login screen?

11 years ago
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kzwen

This or a usb keyboard if you can borrow one, then just go to device manager and remove that wonky kb driver.

11 years ago
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huskywing

Thank you, I wouldn't have got it fixed without your suggestion!

11 years ago
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CHTonRage

Why the heck do you use a third-party software updater!? That's the entire fault.

11 years ago
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Angrygamer

What are the driver's you installed?

11 years ago
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dysomniak

Does your keyboard work in the BIOS menu? Have you tried a different keyboard? Tried the keyboard on a different computer?

11 years ago
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DeltaBladeX
(Senior Moderator)

I asked him this in chat, seems it doesn't. I'm wondering if it is something else because of that.

11 years ago
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dysomniak

Hmmm... given that it works on the laptop and the USB ports are good it sounds like a problem with the motherboard/BIOS. I'd say flash it, but that might be tricky...

11 years ago
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AgeOfArmageddon

Unplug it and plug it back in while the computer is on. Plug and Play should pick it up, Windows doesn't usually need specific drivers for a generic keyboard.

If you have one, test another keyboard on this PC to make sure it's not just a dead KB as well.

11 years ago
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DeltaBladeX
(Senior Moderator)

3:40 p.m. - ℋüskyclaw: I unplugged it a lot
3:40 p.m. - ℋüskyclaw: and plugged it into separate slots

11 years ago
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AgeOfArmageddon

Second PC to test with? Bringing his KB to another PC, or bringing a new KB to his should narrow down if it's the PC or the KB causing the trouble.

11 years ago
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DeltaBladeX
(Senior Moderator)

Works fine on his laptop, and USB ports on the desktop are fine, mouse works in them.

11 years ago
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godprobe

safe mode?

11 years ago
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DeltaBladeX
(Senior Moderator)

I told him to do that, he couldn't get it to respond at all.

11 years ago
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Azzaboi

Have you tried hitting it with a sledge hammer?

Might help if you knew what type of keyboard it is and download the offical drivers for it.
Check under your Control Panel > Device Manager > Keyboards - Right click them and say update / update with drivers / or uninstall and attempt to scan for hardware changes. If you don't know your keyboard drivers - use "HID Keyboard Device". It shouldn't have a ? Unknown or ! Warning/Error if correctly installed and running.

11 years ago
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Ansatsunin
Todays' Lesson:

Never use third party "driver updater" programs - always identify your own hardware, and download / install drivers straight from the maker.

Issue's fixed, please close the thread ;)

11 years ago
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Closed 11 years ago by huskywing.